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Troubleshooting
Network problem
Problems
Possible causes
Possible solutions
No wireless
connection
1
Check if the wireless
radio is on. See “Wi-Fi
setting”.
2
Try to get closer to the
wireless access point.
3
Reset the wireless router
if using a private network;
open the browser to view
the home page if using a
public network.
Slow internet
connections
The signal strength is
not strong enough.
Move your tablet to a
different location for better
signal reception.
Unable to pair with a
Bluetooth device
1
Ensure Bluetooth is
on and follow proper
Bluetooth pairing
instructions. See
“Bluetooth setting”.
2
Contact Dell. Go to
dell.com/support
.
Touchscreen problem
Problems
Possible causes
Possible solutions
Touchscreen responds
slowly or improperly
• The screen is dirty.
• A protective cover
may prevent
the tablet from
recognizing your
inputs.
• Clean your tablet. See
“Cleaning your tablet”.
• Remove any protective
covers from the
touchscreen.
