Check the speakers and subwoofer
—
Problems writing to an optical drive
Close other programs
—
The optical drive must receive a steady stream of data during the writing process. If the stream is interrupted, an error occurs. Try
closing all programs before you write to the optical.
Turn off standby mode in Windows before writing to a disc
—
See the
Dell Technology Guide
or search for the keyword
standby
in Windows Help and Support
for information on power management modes.
Hard drive problems
Run Check Disk
—
Windows Vista
:
1.
Click
Start
and click
Computer
.
2.
Right-click
Local Disk C:
.
3.
Click
Properties
®
Tools
®
Check Now
.
The
User Account Control
window may appear. If you are an administrator on the computer, click
Continue
; otherwise, contact your administrator to
continue the desired action.
4.
Follow the instructions on the screen.
Windows XP
:
1.
Click
Start and click My Computer
.
2.
Right-click
Local Disk C:
.
3.
Click
Properties
®
Tools
®
Check Now
.
4.
Click
Scan for and attempt recovery of bad sectors and click Start
.
E-Mail and Internet Problems
Check the Microsoft Outlook
®
Express security settings
—
If you cannot open your e-mail attachments:
1.
In Outlook Express, click
Tools
®
Options
®
Security
.
2.
Click
Do not allow attachments
to remove the checkmark, as needed.
Ensure that you are connected to the Internet
—
Ensure that you have subscribed to an Internet provider. With the Outlook Express e-mail program open,
click
File
. If
Work Offline
has a checkmark next to it, click the checkmark to remove it and connect to the Internet. For help, contact your Internet service
provider.
Error Messages
If the error message is not listed, see the documentation for the operating system or the program that was running when the message appeared.
A filename cannot contain any of the following characters: \ / : * ? " < > |
—
Do not use these characters in filenames.
A required .DLL file was not found
—
The program that you are trying to open is missing an essential file. To remove and then reinstall the program:
Windows Vista
:
CAUTION:
Before working inside your computer, read the safety information that shipped with your computer. For additional safety best
practices information, see the Regulatory Compliance Homepage on www.dell.com at www.dell.com/regulatory_compliance.
NOTE:
Do not plug a telephone cable into the network adapter connector (see your computer's
Setup and Quick Reference Guide
for illustrations
identifying the connectors on your computer).
CAUTION:
Before working inside your computer, read the safety information that shipped with your computer. For additional safety best
practices information, see the Regulatory Compliance Homepage on www.dell.com at www.dell.com/regulatory_compliance.
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