These are possible solutions. Try one or more of the following:
T
HE
TONER
IS
SMEARED
Select another tray or feeder to feed paper for the job:
•
From the printer control panel, select the Default Source from the Paper Menu.
•
For Windows users, select the paper source from Print Properties.
•
For Macintosh users, select the paper source from the Print dialog and pop-up menus.
T
HE
CARTRIDGE
IS
DEFECTIVE
Replace the print cartridge.
T
HE
PAPER
PATH
MAY
NOT
BE
CLEAR
Check the paper path around the print cartridge.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Clear any paper you see.
T
HERE
IS
TONER
IN
THE
PAPER
PATH
Contact Customer Support.
Toner fog or background shading appears on the page
These are possible solutions. Try one or more of the following:
T
HE
CARTRIDGE
MAY
BE
DEFECTIVE
Replace the print cartridge.
T
HE
CHARGE
ROLLS
MAY
BE
DEFECTIVE
Replace the charge rolls.
T
HERE
IS
TONER
IN
THE
PAPER
PATH
Clean any toner from the paper path. If the problem persists, then contact Customer Support.
Troubleshooting
187