Dell Latitude XPi CD, Справочное руководство

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Warranties and Return Policy D-3
department; accessories or parts that are not installed in
the Dell factory; or DellWare products. Monitors, key-
boards, and mice that are Dell-branded or that are
included on Dell’s standard price list are covered under
this warranty; all other monitors, keyboards, and mice
(including those sold through the DellWare program) are
not covered. Batteries for portable computers are covered
only during the initial one-year period of this warranty.
Coverage During Year One
During the one-year period beginning on the invoice
date, Dell will repair or replace products covered under
this limited warranty that are returned to Dell’s facility.
To request warranty service, you must call Dell’s Cus-
tomer Technical Support within the warranty period.
Refer to Chapter 5, “Getting Help,” to find the appropri-
ate telephone number for obtaining customer assistance.
If warranty service is required, Dell will issue a Return
Material Authorization Number. You must ship the prod-
ucts back to Dell in their original or equivalent
packaging, prepay shipping charges, and insure the ship-
ment or accept the risk of loss or damage during
shipment. Dell will ship the repaired or replacement
products to you freight prepaid if you use an address in
Canada. Shipments to other locations will be made
freight collect.
NOTE: Before you ship the product(s) to Dell, back up
the data on the hard-disk drive(s) and any other storage
device(s) in the product(s). Remove any removable
media, such as diskettes, CDs, or PC Cards. Dell does
not accept liability for lost data or software.
Dell owns all parts removed from repaired products. Dell
uses new and reconditioned parts made by various manu-
facturers in performing warranty repairs and building
replacement products. If Dell repairs or replaces a prod-
uct, its warranty term is not extended, except as may be
required by law.
Coverage During Years Two and Three
During the second and third years of this limited war-
ranty, Dell will provide, on an exchange basis,
replacement parts for the Dell hardware product(s) cov-
ered under this limited warranty when a part requires
replacement. You must report each instance of hardware
failure to Dell’s Customer Technical Support in advance
to obtain Dell’s concurrence that a part should be
replaced and to have Dell ship the replacement part. Dell
will ship parts using next-business-day delivery, shipping
prepaid if you use an address in Canada. Shipments to
other locations will be made freight collect. Dell will
include a prepaid shipping container with each replace-
ment part for your use in returning the replaced part to
Dell. Replacement parts are new or reconditioned. Dell
may provide replacement parts made by various manu-
facturers when supplying parts to you. The warranty term
for a replacement part is the remainder of the limited
warranty term.
You will pay Dell for replacement parts if the replaced
part is not returned to Dell within 30 days after the date
the replacement part was shipped by Dell and for parts
used to repair systems not covered by this limited war-
ranty. In these events, replacement parts will be priced at
Dell’s then-current standard prices. Payment for these
parts is due within 30 days from the date of invoice.
NOTE: You accept full responsibility for your software
and data. Dell is not required to advise or remind you of
appropriate backup and other procedures.
General
DELL MAKES NO EXPRESS WARRANTIES
BEYOND THOSE STATED IN THIS WARRANTY
STATEMENT. DELL DISCLAIMS ALL OTHER WAR-
RANTIES, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. SOME JURISDICTIONS
DO NOT ALLOW LIMITATIONS ON IMPLIED WAR-
RANTIES, SO THIS LIMITATION MAY NOT APPLY
TO YOU.
DELL’S RESPONSIBILITY FOR MALFUNCTIONS
AND DEFECTS IN HARDWARE IS LIMITED TO
REPAIR AND REPLACEMENT AS SET FORTH IN
THIS WARRANTY STATEMENT. THESE WARRAN-
TIES GIVE YOU SPECIFIC LEGAL RIGHTS, AND
YOU MAY ALSO HAVE OTHER RIGHTS, WHICH
VARY FROM ONE JURISDICTION TO ANOTHER.
DELL DOES NOT ACCEPT LIABILITY BEYOND
THE REMEDIES SET FORTH IN THIS WARRANTY
STATEMENT OR LIABILITY FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES, INCLUDING WITH-
OUT LIMITATION ANY LIABILITY FOR