NOTE: You can enter the Service Tag only when the
Service Tag
field is empty. Ensure that you
enter the correct Service Tag. Once the Service Tag is entered, it cannot be updated or
changed.
5.
Click
Ok
.
Restoring the Service Tag using Easy Restore
About this task
Use the Easy Restore feature if you do not know the Service Tag of your system. The Easy Restore feature
allows you to restore your system’s Service Tag, license, UEFI configuration, and the system configuration
data after replacing the system board. All data is backed up in a backup flash device automatically. If BIOS
detects a new system board and the Service Tag in the backup flash device, BIOS prompts the user to
restore the backup information.
Steps
1.
Turn on the system.
If BIOS detects a new system board, and if the Service Tag is present in the backup flash device, BIOS
displays the Service Tag, the status of the license, and the
UEFI Diagnostics
version.
2.
Do one of the following:
a. Press
Y
to restore the Service Tag, license, and diagnostics information.
b. Press
N
to navigate to the Lifecycle Controller based restore options.
c. Press F10 to restore data from a previously created
Hardware Server Profile
.
3.
Do one of the following:
a. Press
Y
to restore the system configuration data.
b. Press
N
to use the default configuration settings.
Trusted Platform Module
The Trusted Platform Module (TPM) is used to generate/store keys, protect/authenticate passwords, and
create/store digital certificates. You can also use TPM to enable the BitLocker hard drive encryption
feature in Windows Server.
CAUTION: Do not attempt to remove the Trusted Platform Module (TPM) from the system board.
After the TPM is installed, it is cryptographically bound to that specific system board. Any attempt
to remove an installed TPM breaks the cryptographic binding, and it cannot be re-installed or
installed on another system board.
Installing the Trusted Platform Module
About this task
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
.
Steps
1.
Locate the TPM connector on the system board.
2.
Align the edge connectors on the TPM with the slot on the TPM connector.
3.
Insert the TPM into the TPM connector such that the plastic bolt aligns with the slot on the system
board.
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