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Checking Inside Your Computer 6-13
2.
Check the connections in the computer.
Check all power and interface cable connections for the drives. Make sure all
cables are securely and properly connected to the system board. Verify that all
expansion cards are firmly seated as shown in Figure 6-1 and that all components
are properly seated in their connectors and sockets.
3.
Replace the computer cover and support beam, and reconnect the system to an
electrical outlet.
4.
Insert the
Dell Dimension ResourceCD
into the CD-ROM or DVD-ROM drive.
For systems running Windows 98, also insert the
Microsoft Windows 98 Boot
Disk
into the diskette drive.
NOTE: For systems running Windows NT, use the Hard Drive Diagnostics and
Utilities diskette included with your computer system or any MS-DOS bootable
diskette.
5.
Turn on the computer system.
If the system does not start, see Chapter 7, “Getting Help,” for instructions on
obtaining technical assistance.
6.
When the boot screen appears, select
Start Computer with CD-ROM Support.
7.
At the
a:\
prompt, type
x:
(where
x
is the drive letter for the CD-ROM or
DVD-ROM drive, which is displayed on the line above the
a:\
prompt.). Press
<Enter>.
8.
Type
diags32
and press <Enter>.
The
DIAGNOSTICS MENU
appears.
9.
Type
q
to quickly test your computer system.
If the tests do not complete successfully, see Chapter 7, “Getting Help,” for
instructions on obtaining technical assistance.
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