Dell Dimension 5150C, Руководство пользователя

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Solving Problems
Error Messages
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions
located in the Product Information Guide .
If the message is not listed, see the documentation for the operating system or the program that
was running when the message appeared.
V ERIFY THAT THE MODEM IS COMMUNICATING WITH W INDOWS —
1
Click the Start button and click Control Panel .
2
Click Printers and Other Hardware .
3
Click Phone and Modem Options .
4
Click the Modems tab.
5
Click the COM port for your modem.
6
Click Properties , click the Diagnostics tab, and then click Query Modem to verify that the modem is
communicating with Windows.
If all commands receive responses, the modem is operating properly.
E
NSURE THAT YOU ARE CONNECTED TO THE
I
NTERNET
— Ensure that you have subscribed to an
Internet provider. With the Outlook Express e-mail program open, click File . If Work Offline has a
checkmark next to it, click the checkmark to remove it and connect to the Internet. For help, contact
your Internet service provider.
A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS : \ / : * ? “ < > | — Do not
use these characters in filenames.
A REQUIRED . D L L FILE WAS NOT FOUND — The program that you are trying to open is missing an
essential file. To remove and then reinstall the program:
1
Click the Start button, click Control Panel , and then click Add or Remove Programs .
2
Select the program you want to remove.
3
Click the Change or Remove Program icon.
4
See the program documentation for installation instructions.
drive letter : \ IS NOT ACCESSIBLE . T HE DEVICE IS NOT READY — The drive cannot read the disk.
Insert a disk into the drive and try again.
I NSERT BOOTABLE MEDIA — Insert a bootable floppy disk or CD.
NOTE:
This system supports an optional USB floppy drive.