4
C o n t e n t s
Hyper-Threading
. . . . . . . . . . . . . . . . . . . . . . . . . .
26
Booting to a USB Device
. . . . . . . . . . . . . . . . . . . . .
27
Turning Off Your Computer
. . . . . . . . . . . . . . . . . . . .
27
2
Solving Problems
Finding Solutions
. . . . . . . . . . . . . . . . . . . . . . . . .
30
Finding Help Information
. . . . . . . . . . . . . . . . . . . . .
32
Battery Problems
. . . . . . . . . . . . . . . . . . . . . . . . .
32
Drive Problems
. . . . . . . . . . . . . . . . . . . . . . . . . .
33
Floppy drive problems
. . . . . . . . . . . . . . . . . . . . .
33
CD drive problems
. . . . . . . . . . . . . . . . . . . . . . .
34
Problems writing to a CD-RW drive
. . . . . . . . . . . . . .
34
DVD drive problems
. . . . . . . . . . . . . . . . . . . . . .
35
Hard drive problems
. . . . . . . . . . . . . . . . . . . . . .
35
E-Mail, Modem, and Internet Problems
. . . . . . . . . . . . .
35
Error Messages
. . . . . . . . . . . . . . . . . . . . . . . . . .
37
General Problems
. . . . . . . . . . . . . . . . . . . . . . . . .
38
The computer stops responding
. . . . . . . . . . . . . . . . .
38
A program stops responding
. . . . . . . . . . . . . . . . . .
38
A program crashes repeatedly
. . . . . . . . . . . . . . . . .
39
A program is designed for an earlier Windows
operating system
. . . . . . . . . . . . . . . . . . . . . . . .
39
A solid blue screen appears
. . . . . . . . . . . . . . . . . .
39
Other software problems
. . . . . . . . . . . . . . . . . . . .
39
Other technical problems
. . . . . . . . . . . . . . . . . . . .
40
General hardware problems
. . . . . . . . . . . . . . . . . .
40
IEEE 1394 Device Problems
. . . . . . . . . . . . . . . . . . .
41
Keyboard Problems
. . . . . . . . . . . . . . . . . . . . . . . .
42
J2936bk0.book Page 4 Tuesday, September 2, 2003 3:06 PM