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Dell C300, Установка

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Contents

1

About this Guide

Information Symbols and Warnings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  7

Related Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  9

2

Overview

C-Series System Installation Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  12

3

Preparing the Site

Site Selection Criteria . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  13

Rack Mounting  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  14

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  14

Shipping and Storing Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  15

4

Installing C7008/C300 Fan Tray

Removing the Fan Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  18

Fan Speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  18

5

Installing RPMs and Line Cards

Route Processor Modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  19

RPM Label and LEDs  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  19

Line Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  20

Blank Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  20

Installing the RPMs and Line Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  20

6

RPM Cables

Connecting the Console Port  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  25

Cable and Adapter Pin Assignments  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  25

Accessing the Console with a DB-9 Adapter  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  26

Accessing the Console with a DB-25 Adapter  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  26

7

Installing AC Power Supplies

Installing the AC Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  32

Power Cord Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  32

Power Over Ethernet (PoE)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  32

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  33

Содержание C300

Страница 1: ...Installing and Maintaining the C7008 C300 System ...

Страница 2: ... subject to change without notice 2014 Dell Networking All rights reserved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden 2014 Dell Inc Copyright 2014 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in ...

Страница 3: ...n Tray Removing the Fan Tray 18 Fan Speed 18 5 Installing RPMs and Line Cards Route Processor Modules 19 RPM Label and LEDs 19 Line Cards 20 Blank Panels 20 Installing the RPMs and Line Cards 20 6 RPM Cables Connecting the Console Port 25 Cable and Adapter Pin Assignments 25 Accessing the Console with a DB 9 Adapter 26 Accessing the Console with a DB 25 Adapter 26 7 Installing AC Power Supplies In...

Страница 4: ...ng Power Supply Units 46 Removing and Replacing a Line Card 47 11 Installing the Chassis Safety Considerations 51 Installing the Chassis into an Equipment Rack 51 12 System Boot Booting from the BOOT_USER Prompt 55 13 The Compact Flash Card Inserting the Compact Flash Card 59 Removing the Compact Flash Card 59 Formatting the Compact Flash Card 60 A Alarms AC Supplies and Alarms 62 B System Specifi...

Страница 5: ...ty EMC 68 Product Recycling and Disposal 68 C Contacting Technical Support The iSupport Website 71 Accessing iSupport Services 71 Contacting the Technical Assistance Center 71 Locating Serial Numbers 72 Requesting a Hardware Replacement 72 ...

Страница 6: ...6 Contents w w w d e l l c o m s u p p o r t d e l l c o m ...

Страница 7: ...by trained and qualified personnel only Read this guide before installing and powering up this equipment This equipment contains two AC cords Disconnect both cords before servicing WARNING Class 1 laser product ATTENTION Produit laser de classe 1 WARNUNG Laserprodukt der Klasse 1 WARNING This equipment contains optical transceivers which comply with the limits of Class 1 laser radiation Visible an...

Страница 8: ...s make the ground connection first and disconnect it last CAUTION Wear grounding wrist straps when handling this equipment to avoid ESD damage CAUTION Disposal of this equipment should be handled according to all national laws and regulations See Product Recycling and Disposal CAUTION This unit has more than one power supply connection all connections must be removed to remove all power from the u...

Страница 9: ...is Guide 9 Related Documents For more information about the C Series system refer to the following documents Dell Networking OS Command Reference for C Series Dell Networking OS Configuration Guide for C Series ...

Страница 10: ...10 About this Guide w w w d e l l c o m s u p p o r t d e l l c o m ...

Страница 11: ...or line cards Figure 2 1 C7008 C300 Chassis Front View BLNK BLNK BLNK BLNK BLNK l O l O l O 7 6 5 4 0 1 2 3 R0 R1 BLNK BLNK BLNK Reset RJ 45 Console CompactFlash Status Master SFM ACTIVE Alarm Reset RJ 45 Console CompactFlash Status Master SFM ACTIVE Alarm RouteProcessor Module LineCardBlank ACPowerSupply UnitBlank ACPowerSupply Unit FanTray FrontMountBracket 48 PortLineCard 4 PortFiberLineCard ...

Страница 12: ... Yes AC Power Supply 1 8 Yes Step Task Relevant Section in the Manual 1 Prepare the site Site Selection Criteria 2 Unpack the chassis and components Shipping and Storing Components 3 Install the chassis in a rack Installing the Chassis into an Equipment Rack 4 Install the fan tray Installing C7008 C300 Fan Tray 5 Install the RPMs and line cards Installing RPMs and Line Cards 6 Connect console and ...

Страница 13: ...The C7008 C300 does not have a main disconnect device installed It is the responsibility of the installer to provide a suitable disconnecting device in the building installation and ensure that it is located installed near the equipment and is easily accessible It is positioned in a rack with adequate space in the front rear and sides of the unit for proper ventilation access to cables and mainten...

Страница 14: ... by the components present in the system the minimum number of required PSUs is either 1 or 2 NOTE For information on the power requirements of various system components see Table B 5 on page 65 The C7008 C300 requirements are given below Voltage Minimum PSUs Minimum with Redundant PSUs Power Supply 1200W AC Power Supply 1600W AC 100 120 1 or 2 1 or 2 1 Power Supply 1200W AC 200 240 1 or 2 1 or 2 ...

Страница 15: ...ight damage the components or the chassis backplane If you do not install your C Series System and components immediately Dell Networking recommends you properly store components including all extra field replaceable parts until you are ready to install them Follow these indoor storage guidelines Storage temperature should remain constant ranging from 40 F to 158 F 40 C to 70 C Non condensing rela...

Страница 16: ...16 Preparing the Site w w w d e l l c o m s u p p o r t d e l l c o m ...

Страница 17: ...rough the C Series system toward the fans right to left and is exhausted on the fan side of the chassis The fan tray is accessible from the front of the chassis Contact Dell Networking Technical Support if you have questions concerning the fan tray for your system NOTE To ensure proper temperature and airflow control the fan tray must always be installed and operating properly NOTE The C7008 C300 ...

Страница 18: ...oid possible injury To remove the fan tray Fan Speed C7008 C300 variable speed fan speed is driven by temperatures measured at the sensor in the fan tray alone The sensor is located on the fan tray controller located in the fan tray Table 4 1 shows the sensor temperature that determines the fan speed C7008 C300 fixed speed fan speed is constant and does not change with temperature Step Task 1 Slid...

Страница 19: ... LED states and the RPM front panel Table 5 1 RPM Front Panel and LED Descriptions Section Label Description Management Console Port Use this RJ 45 jack for the initial system boot as well as system configuration and monitoring Modem connection is not supported on the Console 10 100 1000 Ethernet Use this non routable Ethernet port to download images and manage the system FTP and Telnet operations...

Страница 20: ... components are mishandled Always wear an ESD preventive wrist or foot heel ground strap when handling RPMs or line cards Place RPMs and line cards on an antistatic surface when they are not installed NOTE Unlock the levers before inserting the line card into to chassis Fully engage the locking mechanism once the card has been inserted not doing so will cause damage to the card below when that car...

Страница 21: ... simultaneously until they are in the open position See Figure 5 2 Figure 5 1 Depress the thumb tabs Figure 5 2 Extend the levers 2 Hold the card assembly by the metal carrier edges Avoid touching the printed circuit board and connector pins 3 Align the card with the guide and gently slide it into any line card slot until the card is about halfway into the slot NOTE Use the markings on the fan tra...

Страница 22: ...d Figure 5 4 Figure 5 3 Close the levers Figure 5 4 Press the knurled section of the lever NOTE Installing a card without fully engaging the locking mechanism will damage the EMI seal on the card below it when that card is inserted 6 Install a blank panel in all slots that do not have a card and secure it with the screws provided NOTE The blank panels for RPMs and line cards are different sizes RP...

Страница 23: ...Installing RPMs and Line Cards 23 Figure 5 5 Installing a Line Card Figure 5 6 Installing an RPM Card Lever Card Guide Card Lever Card Guide ...

Страница 24: ...24 Installing RPMs and Line Cards w w w d e l l c o m s u p p o r t d e l l c o m ...

Страница 25: ...9600 bps No parity 8 data bits 1 stop bit Window Terminal Emulator option set to NO 24 lines X 80 characters No flow control Cable and Adapter Pin Assignments Use the C Series System Console port on the RPM to connect to a terminal port PC serial port or a terminal server to configure and monitor your system An RJ 45 Ethernet cable is required to connect to the Ethernet port The Console port is an...

Страница 26: ...5 rollover cable and a RJ 45 to a DB 25 female DTE adapter Table 6 3 lists the pin assignments Table 6 1 Console Port RJ 45 Pin Assignments Pin Signal Input Output 1 NC unused 2 DTR Output 3 TxD Output 4 GND 5 GND 6 RxD Input 7 DSR Input 8 NC unused Table 6 2 Pin Assignments Between the C7008 C300 Console and a DTE Terminal Server C Series System Console Port RJ 45 to RJ 45 Rollover Cable RJ 45 to...

Страница 27: ...apter C Series System Console Port RJ 45 to RJ 45 Rollover Cable RJ 45 to DB 25 Modem Adapter Terminal Server Device Signal RJ 45 Pinout RJ 45 Pinout DB 25 Pinout Signal RTS 1 8 5 CTS DTR 2 7 6 DSR TxD 3 6 3 RxD GND 4 5 7 GND GND 5 4 7 GND RxD 6 3 2 TxD DSR 7 2 20 DTR CTS 8 1 RTS ...

Страница 28: ...28 RPM Cables w w w d e l l c o m s u p p o r t d e l l c o m ...

Страница 29: ...oE PoE Any power from additional PSUs excluding the redundant PSU is allocated for PoE PoE See Power Over Ethernet PoE To protect against high voltage shock install a power supply blank on all unused power supply slots Connect the C7008 C300 AC power supply to the appropriate branch circuit protection as defined by local electrical codes Verify that the remote power source complies with the system...

Страница 30: ...30 Installing AC Power Supplies w w w d e l l c o m s u p p o r t d e l l c o m Figure 7 1 Power Supply Location ...

Страница 31: ...tatus Description Off The unit is off Flashing Green Warning the unit is beyond temperature and or current limits Solid Green The unit is functioning properly Flashing Red The unit has failed possibly due to temperature or current beyond its limits Solid Red The unit is switched on but either unplugged or has low input voltage NOTE For a unit LED to light red there must be at least one other unit ...

Страница 32: ...propriately sized plug that complies with your local electrical codes Conductor size must also conform to your local electrical codes CAUTION The power cord is the main power disconnect device ensure that the socket outlet is located installed near the equipment and is easily accessible Power Over Ethernet PoE The C Series can transmit power to Ethernet devices over the signal pairs of an Shielded...

Страница 33: ... to connected IEEE 802 3at compliant devices via ports that are enabled with PoE The higher power of PoE 30W port is available only with Power Supply 1600W AC and the PoE line card Table 7 2 Maximum PoE Ports Support PoE Ports per Power Supply 1600W AC at Highline Power Supply Units Max PoE Ports 1 11 2 22 System Redundancy 3 125 4 229 5 333 6 384 7 PoE Redundancy 8 PoE Redundancy PoE Ports per Po...

Страница 34: ... e l l c o m s u p p o r t d e l l c o m 2 11 System Redundancy 30 3 64 38 System Redundancy 4 118 78 5 171 118 6 224 158 7 278 198 8 331 238 Power Supply Units Max PoE Ports Power Supply 1600W AC at highline Power Supply 1600W AC at lowline ...

Страница 35: ...ire Dell Networking assistance when using some DC power supplies Please contact the Dell Networking TAC if you experience any difficulty during installation Recommended Normal Operating Conditions Redundancy For full facility redundancy install two DC PEMs Each PEM must be attached to an independent source with a dedicated circuit breaker sized in accordance with your local building and electrical...

Страница 36: ... bars to a shiny finish It is not necessary to file and coat tinned solder plated or silver plated connectors or other plated connection surfaces such as those on the PEM studs NOTE Take precautions against over tightening the screws or nuts on this device Installing a DC PEM Figure 8 1 DC PEM Faceplate Step Task 1 Turn the remote power source the circuit breaker panel to the OFF position 2 Turn t...

Страница 37: ...nection before proceeding with any other PEM connection a Locate the chassis ground connector stud on the PEM front panel see Figure 8 3 It is the single stud below the safety cover b Remove the nut and washer from the ground stud c Apply a coat of anti oxidant paste to the connector stud if required d Install the grounding cable This cable is typically green or green and yellow NOTE Termination p...

Страница 38: ...d to these studs is typically black NOTE Cables must be terminated only with a UL listed 2 hole lug to accommodate 1 4 inch studs with 3 4 inch spacing c Apply a coat of anti oxidant paste to the connector studs if required d Replace the washers and nuts on the studs e Route the terminated cables out toward the rack rail f Secure the nuts with a nut driver or torque wrench not to exceed 4 ft lbs S...

Страница 39: ...oltage is present or the circuit is turned off Flashing Green Over Current Warning The load current is above the warning level threshold This warning takes precedence over the temperature warning Flashing Green Over Temperature Warning The temperature is above the temperature warning threshold Solid Green On The PEM is running normally Step Task 1 Switch the Over Current Protector located on the P...

Страница 40: ...40 Installing DC Power Entry Modules w w w d e l l c o m s u p p o r t d e l l c o m ...

Страница 41: ...meplate rating of all the connected equipment and make sure you have over current protection At least one supply module at highline or two supply modules at lowline are installed All supply module is properly installed All supply modules are switched to the OFF bottom position The remote source complies with the input specifications in the section System Specifications Cables connect to the remote...

Страница 42: ...RPM and line card LEDs blink as the diagnostic programs run No user interaction is required at this point Observe the process on your console monitor When the boot process is complete the card LEDs remain online green and the console monitor displays the Command Line Interface CLI prompt Voltage Frequency Maximum PSU 100 120 50 60Hz 7 primary 1 redundant 200 240 50 60Hz 7 primary 1 redundant Step ...

Страница 43: ...terminate Booting from the BOOT_USER Prompt The initial boot operation automatically brings up the system to the runtime CLI To interrupt the automatic boot process issue a break key sequence CNTL or CNTL The console monitor will display the default BOOT_USER prompt Refer to Alarms on page 61 for instructions to continue the boot process ...

Страница 44: ...44 Powering Up w w w d e l l c o m s u p p o r t d e l l c o m ...

Страница 45: ... cards Connect the ESD strap to the grounding plug located on the front of the chassis Place RPMs and line cards on an antistatic surface and anti static bags when they are not installed Removing and Replacing the Fan Tray A fan tray failure or a failure of a fan within a fan tray is recognized by a red fan tray LED a lit RPM alarm LED and if configured an SNMP trap and alarm event The failure req...

Страница 46: ... chassis with a redundant power supply you can install remove or replace a power supply without affecting system operation If you are operating your C Series System with only two power supplies the minimum you must completely turn off the system to replace a power supply NOTE If a power supply fails the entire unit must be replaced There are no field serviceable parts inside the unit Step Task 1 U...

Страница 47: ...supply toggle the switch on the power supply to the OFF bottom position 2 If applicable disconnect the power cable from the AC power source and the front of the power supply 3 Pull the power supply out of the slot using the handle 4 If you are not replacing the power supply insert a panel blank See Figure 2 1 for the correct orientation 5 Toggle the switch on the replacement power supply to the OF...

Страница 48: ...Extend the left and right card levers by first pressing gently down on the thumb tabs see Figure 10 2 in the ejector levers and then pulling the ejector levers simultaneously until they are in the open position See Figure 10 3 Figure 10 2 Depress the thumb tabs Figure 10 3 Extend the levers 3 Pull the card by the card levers until it is out of the slot Avoid touching the printed circuit board and ...

Страница 49: ...the ejector levers simultaneously until they are in the open position See Figure 10 5 Figure 10 4 Depress the thumb tabs Figure 10 5 Extend the levers 3 Pull the card by the card levers until it is out of the slot Avoid touching the printed circuit board and connector pins 4 If you are not replacing the RPM insert an RPM blank panel 5 If you are replacing the RPM follow the instructions in Install...

Страница 50: ...50 Removing and Replacing Components w w w d e l l c o m s u p p o r t d e l l c o m ...

Страница 51: ...s afin de maintenir la stabilité du système Les directives ci dessous sont destinées à assurer la protection du personnel Si cette unité constitue la seule unité montée en casier elle doit être placée dans le bas Si cette unité est montée dans un casier partiellement rempli charger le casier de bas en haut en plaçant l élément le plus lourd dans le bas Si le casier est équipé de dispositifs stabil...

Страница 52: ...ent the equipment rack bar at the desired location in the rack with the arrows pointing up and the smooth side facing outward Figure 11 1 Installing the Equipment Rack Bar 2 Attach the bar to the rack see Figure 11 1 using the mounting screws provided with your rack 3 Use an equipment lift to align the chassis rack mount holes with the equipment rack holes and situate the chassis on top of the equ...

Страница 53: ...ing the Chassis 53 4 Insert screws provided with your rack through the chassis rack mounting bracket and into the equipment rack and tighten them see Figure 11 2 Figure 11 2 Rack Mounting the Chassis Step Task ...

Страница 54: ...54 Installing the Chassis w w w d e l l c o m s u p p o r t d e l l c o m ...

Страница 55: ...ot image and system image files NOTE The C Series System supports up to a 40 character file name length up to a 180 character local file path length and up to a 256 character remote file path length For information about the Compact Flash card refer to Chapter 13 The Compact Flash Card Booting from the BOOT_USER Prompt To get into the BOOT_USER mode issue a break control sequence CNTL to interrupt...

Страница 56: ...ime mode When you enter the boot change command you are prompted for a response Enter a new parameter or press the ENTER key carriage return to accept the default parameter Enter period to clear a field Enter dash to edit a field above the current cursor position NOTE When you enter a new parameter that extends beyond 80 characters you cannot use the BACKSPACE key to correct any mistakes If you ma...

Страница 57: ...display configured IP address information use the interface management ethernet ip address ip address ip address mask command to set the IP address of the Management Ethernet port for network ftp tftp operating system boot Use CIDR block notation for the subnet mask boot zero primary secondary default Delete the boot configuration reload Reload the software The autoboot program initializes and dis...

Страница 58: ...58 System Boot w w w d e l l c o m s u p p o r t d e l l c o m ...

Страница 59: ...act Flash Card either before system boot or after the system has completed booting and is in run time mode To install the Compact Flash card Removing the Compact Flash Card CAUTION Do not remove the Compact Flash Card when the In Use LED is lit Step Task 1 Hold the flash card horizontally with the side with the serial number facing up the numbers should be oriented so you can read them See Figure ...

Страница 60: ...n be used Formatting erases all information stored on the flash card To format the Compact Flash card Dell Networking supports up to a 40 character file name length up to a 180 character local file path length and up to a 256 character remote file path length Step Task 1 Make sure that the In Use LED is not lit and gently depress the flash card in the slot The card should partially eject out of th...

Страница 61: ...iple occurrences For example whenever a module exceeds the shutdown threshold the module shuts down If more than one module exceeds the warning or high temperature thresholds within a five minute period the system generates one event for all effected modules but alarms are logged for each occurrence If the modules temperature falls to 5 lower than the warning threshold temperature the system clear...

Страница 62: ...LED and supply LED Line Card Hardware failure major red major amber Exceeds high temperature limit major red major unlit Exceeds warning temperature limit minor amber minor green Individual interface fails minor amber reported amber RPM Non redundant Configuration with 1 RPM Exceeds high temperature limit major red major unlit Exceeds warning temperature limit minor amber minor green RPM fails but...

Страница 63: ...rameter Specifications Height 22 7 inches 57 66 cm Width 17 4 inches 37 58 cm Depth 14 4 inches 44 20 cm Weight 55 lbs 24 95 kg with factory installed components 152 27 lbs 69 07 kg fully loaded Mounting Integral rack mount strips for front mounting in a standard 19 inch rack Clearance required Front 18 inches 46 cm Rear 20 inches 51 cm ...

Страница 64: ... 6 port 40G QSFP Line Card 15 25 13 75 1 75 5 31 C7008 C300 RPM 15 25 13 75 1 5 275 Fan Tray 13 1 125 16 125 8 51 Supply Unit 11 75 1 875 5 625 5 065 Line Card Blank Panel 15 25 13 75 1 75 2 94 RPM Blank Panel 15 25 13 75 1 2 75 PSU Blank Panel 11 25 1 875 5 625 1 08 Table B 3 AC Power System Specifications Power Supply 1600W AC Parameter Specifications Nominal Input Voltage 100 240 VAC 50 60 Hz M...

Страница 65: ...aximum System Power Input 8 274 KVA 100 120 V 8 088 KVA 200 240 V Maximum Power Consumption 2 361 W 100 120 V 2 175 W 200 240 V Maximum Thermal Output at 100 120 V Maximum Thermal Output at 200 240 V 8 055 BTU hour 7 420 BTU hour Table B 5 Component Power Requirements Component Maximum Watts 48 Port 10 100 1GE POE 105W 48 port 10 100 1GELine Card 100W 4 port 10G XFP Line Card 120W 8 port 10G XFP L...

Страница 66: ...modifications in the equipment Unauthorized changes or modification could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Canadian...

Страница 67: ...nt is used in a domestic environment radio disturbance may arise When such trouble occurs the user may be required to take corrective actions WARNING AC cords are for use with Dell Networking equipment only Do not use Dell Networking AC cords with any unauthorized hardware Korea MIC certification Korea Certification Safety Standards and Compliance Agency Certifications CUS UL 60950 1 CSA 60950 1 0...

Страница 68: ...cling and Disposal This switch must be recycled or discarded according to applicable local and national regulations Dell Networking encourages owners of information technology IT equipment to responsibly recycle their equipment when it is no longer needed Dell Networking offers a variety of product return programs and services in several countries to assist equipment owners in recycling their IT p...

Страница 69: ...ironment and human health due to the potential presence of hazardous substances in EEE Dell Networking products which fall within the scope of the WEEE are labeled with the crossed out wheelie bin symbol as shown above as required by WEEE For information on Dell Networking product recycling offerings see the WEEE Recycling instructions on iSupport For more information contact the Dell Networking T...

Страница 70: ...70 System Specifications w w w d e l l c o m s u p p o r t d e l l c o m ...

Страница 71: ...k Send You will receive your userid and password by E mail 3 To access iSupport services click the Log in link and enter your userid and password Contacting the Technical Assistance Center How to Contact Dell Networking TAC Log in to iSupport at www force10networks com support and select the Service Request tab Information to Submit When Opening a Support Case Your name company name phone number a...

Страница 72: ...nventory listing Check the failed component for the attached serial number label NOTE Quickly reinsert the fan tray back into the chassis once you have noted the serial number 2 Request a Return Materials Authorization RMA number from TAC by opening a support case Open a support case by Using the Create Service Request form on the iSupport page see Contacting the Technical Assistance Center Contac...

Страница 73: ...Return Instructions document that accompanies the replacement component Alternatively contact your TAC representative for a replacement copy Generally you are instructed to return the RMA component in the original packaging material provided with the replacement and to label the package with the RMA number Step Task ...

Страница 74: ...74 Contacting Technical Support w w w d e l l c o m s u p p o r t d e l l c o m ...

Страница 75: ......

Страница 76: ...w w w d ell com support dell com Printed in the U S A ...

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