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20181270 CR v8-2019Page 50

Troubleshooting

Do not have the air conditioner repaired by an unqualified person, as there are risks associated with the electrics and
R32 refrigerant fluid. Always contact a professional.

Error code

Problem

Overcurrent protection fault

Compressor supply fault (phase loss)

Inverter protection module fault

Room temperature sensor fault

Fault on the refrigerant sensor in the OU

Fault on the refrigerant sensor in the IU

IU fan fault (motor PG)

E5 (5E)

Communication error between IU and OU

Communication error between the display and the
PCB on the indoor unit

OU fan fault (motor DC)

Inverter PCB fault (IPM)

OU protection PCB fault (PFC)

Compressor fault

Discharge sensor fault

Compressor overcurrent fault

Outside air sensor fault

High or low voltage fault

Communication fault

OU EEPROM fault

Condensate discharge fault

Communication error between the wired remote
control and the PCB on the indoor unit

Low discharge temperature sensor fault

Low pressure sensor fault

Low pressure fault

4-way valve fault

Inlet sensor fault

High pressure sensor fault

Electrical overload in cooling mode

Electrical overload in heating mode

IU overheating protection in heating mode

IU frost protection in cooling mode

OU overcurrent protection

WiFi module

Using and installing the WiFi option on wall-mounted units



Step 1

For UME 25/35 units, the WiFi module is installed on a detachable panel of the indoor unit.



For UME 50/70 units, the WiFi module is installed inside the filter support block.

Содержание MUSE 100-4

Страница 1: ...air air conditioners Indoor units Wall mounted UME 20 25 35 50 Ductable UGE 25 35 50 Consoles UCE 25 35 50 UCARE cassettes 25 35 55 Outdoor units MUSE 40 2 MUSE 50 2 MUSE 60 3 MUSE 80 3 MUSE 100 4 MU...

Страница 2: ...2 Possible combinations of indoor and outdoor units 18 Output at the base temperature 26 Length and height difference 27 Installation of the outdoor unit 28 Installation of the indoor unit 29 Refriger...

Страница 3: ...0 307 kg of R32 By volume the toxicity risk indicates 1 m max 0 300 kg of R32 The sparks generated by the relays or switches on household appliances and static electricity do not produce enough energ...

Страница 4: ...erant fluids is intended to reduce refrigerant fluids with a high GWP The GWP is an indicator that reveals a fluid s impact on global warming This indicator is expressed in CO2 equivalent The higher t...

Страница 5: ...class R410A 1 R134A 1 R407C 1 R32 2 R600a 3 R290 3 Acronym for the indicator GWP Global Warming Potential GWP Global Warming Potential GWP Global Warming Potential The indicator measures a fluid s im...

Страница 6: ...paper cardboard Carry out a safety check before carrying out maintenance or repairs on air conditioners using R32 refrigerant to avoid the risk of incidents Please read the instructions carefully befo...

Страница 7: ...gulations Warning Do not touch the refrigerant connection pipes with your bare hands while the air conditioner is running Danger of burn or frost injury Caution Only genuine spare parts may be used Wa...

Страница 8: ...standard only qualified professionals are permitted access to the inside of the appliance Warning Ensure correct earthing Install the heat pump on a solid stable structure able to support its weight D...

Страница 9: ...ation instructions for the appliance Failure to observe the appliance instructions Overdue or inadequate maintenance of the appliance Installer s liability The installer is liable for the installation...

Страница 10: ...Effect of heat release of toxic and corrosive vapours Special intervention methods cool the volumes exposed to heat with water spray firefighter protection Full self contained breathing apparatus Full...

Страница 11: ...20181270 CR v8 2019Page 11 Standards and regulations...

Страница 12: ...rious models available UME 20 EH970 7722443 UME 25 EH868 7692774 UME 35 EH869 7692775 UME 50 EH870 7692776 UCE 25 EH933 7720013 UCE 35 EH934 7720014 UCE 50 EH935 7720015 UGE 25 EH936 770016 UGE 35 EH9...

Страница 13: ...ve outputs at the hottest times of day Note This balance corresponds to approximately 5 to 6 C cooling compared to the outdoor temperature For a higher value it is recommended to create a detailed bal...

Страница 14: ...t m3 h 600 450 380 680 560 450 860 660 600 Available air pressure Pa 10 10 10 Min max acoustic pressure of indoor unit dB A 28 35 31 38 36 42 Acoustic output of indoor unit dB A 53 53 55 Indoor unit w...

Страница 15: ...erant connections Fluid Gas 1 4 1 2 1 4 1 2 1 4 1 2 Voltage Frequency values V Hz 220 240 50 220 240 50 220 240 50 Cassette UCARE 25 UCARE 35 UCARE 50 Output in cooling mode min max kW 2 80 1 50 3 55...

Страница 16: ...f outdoor unit dB A 61 62 65 Outdoor unit weight kg 34 36 44 Refrigerant connections Fluid Gas 1 4 3 8 1 4 3 8 1 4 3 8 Max total length between indoor and outdoor units m 40 40 60 Max length between i...

Страница 17: ...8 Outdoor unit weight kg 46 74 75 Refrigerant connections Fluid Gas 1 4 3 8 1 4 3 8 1 4 3 8 Max total length between indoor units and the outdoor unit m 60 80 80 Max length between indoor and outdoor...

Страница 18: ...m B MUSE 40 2 20 2 15 25 2 65 35 3 7 20 20 2 4 2 4 20 25 2 15 2 65 25 25 2 4 2 4 MUSE 50 2 combinations Cooling mode Outdoor unit Indoor unit Cooling capacity in kW Room A Room B MUSE50 2 20 2 05 25 2...

Страница 19: ...2 05 20 20 25 1 91 1 91 2 55 20 20 35 1 65 1 65 2 90 20 20 50 1 35 1 35 3 50 20 25 25 1 78 2 21 2 21 25 25 25 2 07 2 07 2 07 Heating mode Outdoor unit Indoor unit Cooling capacity in kW Room A Room B...

Страница 20: ...5 2 05 2 55 2 55 20 25 35 1 98 2 46 3 47 20 35 35 1 75 3 07 3 07 25 25 25 2 55 2 55 2 55 25 25 35 2 32 2 32 3 27 25 35 35 2 07 2 92 2 92 35 35 35 2 63 2 63 2 63 Heating mode Outdoor unit Indoor unit C...

Страница 21: ...5 50 2 17 2 55 5 30 20 35 35 2 33 4 09 4 09 20 35 50 1 97 3 45 5 08 20 50 50 1 70 4 40 4 40 25 25 25 2 55 2 55 2 55 25 25 35 3 08 3 08 4 34 25 25 50 2 57 2 57 5 35 25 35 35 2 55 3 60 3 60 25 35 50 2 3...

Страница 22: ...5 2 15 5 40 20 25 25 2 05 2 55 2 55 20 25 35 2 15 2 65 3 70 20 25 50 2 15 2 65 5 40 20 35 35 2 15 3 70 3 70 20 35 50 2 10 3 62 5 28 20 50 50 1 83 4 59 4 59 25 25 25 2 55 2 55 2 55 25 25 35 3 24 3 24 4...

Страница 23: ...20 2 05 2 05 2 05 20 20 25 2 05 2 05 2 55 20 20 35 2 05 2 05 3 60 20 20 50 2 05 2 05 5 30 20 25 25 2 05 2 55 2 55 20 25 35 2 05 2 55 3 60 20 25 50 2 05 2 55 5 30 20 35 35 2 05 3 60 3 60 20 35 50 2 05...

Страница 24: ...2 60 2 60 2 60 20 20 25 25 35 1 92 1 92 2 39 2 39 3 38 20 20 25 25 50 1 70 1 70 2 11 2 11 4 39 20 20 25 35 35 1 78 1 78 2 21 3 12 3 12 20 20 25 35 50 1 58 1 58 1 97 2 78 4 09 20 20 35 35 35 1 65 1 65...

Страница 25: ...25 25 50 2 15 2 65 2 65 5 53 20 25 35 35 2 15 2 65 3 70 3 70 20 25 35 50 1 97 2 65 3 47 5 10 20 35 35 35 2 05 3 64 3 64 3 64 25 25 25 25 2 65 2 65 2 65 2 65 25 25 25 35 2 65 2 65 2 65 4 16 25 25 25 5...

Страница 26: ...77 0 75 24 17 1 03 0 98 0 94 0 89 0 84 0 80 27 19 1 10 1 05 1 0 95 0 90 0 86 29 21 1 16 1 11 1 06 1 02 0 96 0 91 32 23 1 22 1 17 1 13 1 08 1 02 0 98 DB dry bulb very moist air WB wet bulb very dry ai...

Страница 27: ...r units L1 L2 L3 L4 L5 m 25 25 30 30 35 35 Max total length between indoor and outdoor units L1 L2 L3 L4 L5 m 40 40 60 60 80 80 Max height difference between indoor and outdoor units H1 H2 H3 H4 H5 m...

Страница 28: ...e necessary measures to prevent the appliance vibrating If you decide to protect the outdoor unit from the rain and direct sunlight ensure that you do not block the heat radiation from the compressor...

Страница 29: ...the indoor unit Take into account the air distribution of the indoor unit in the building or room to be air conditioned and select a suitable location to obtain a uniform air temperature Ensure that t...

Страница 30: ...ght mm Depth mm UME20 800 300 198 UME25 800 300 198 UME35 800 300 198 UME50 970 314 235 Ensure that you respect the following requirements for installation Installation of the wall mounted indoor unit...

Страница 31: ...level to ensure that the support is horizontal If it is not level condensate could leak from the air conditioner when it operates in cooling mode Attach the indoor unit to the support using the upper...

Страница 32: ...he heat insulated plastic pipe on the right hand side of the indoor unit rear view Ensure that the condensate discharge pipe comes out of the indoor unit sloping downwards The highest point of the out...

Страница 33: ...ds you to remove it Checking the water drainage a Place a container under the condensate discharge b Check that the condensate discharge runs through the appropriate hole Ductable indoor units UGE Ins...

Страница 34: ...to facilitate condensate discharge 2 The condensate pipe must be sloping downwards 1 50 1 100 If the drain pipe is installed with reverse slopes this will cause water leaks or backflow Model A B C D E...

Страница 35: ...a condensate lift pump which can pump up to 1200 mm The condensate discharge pipe must be fitted with a jacket made from heat insulating material rubber insulation thicker than 8 mm to prevent the fo...

Страница 36: ...grille The grille comprises four clips which are fixed onto the appliance s support The grille must be positioned using these components The grille is then secured in place using four bolts which are...

Страница 37: ...f the unit is not level this could lead to water air leaks etc Tighten the bolts and ensure that the four hooks are properly tightened using the washers and nuts to secure the indoor unit to the ceili...

Страница 38: ...ining in the pipe will be drained out and risks overflowing the condensate collector box causing a water leak 3 When condensate is discharged from several units using a common discharge pipe this comm...

Страница 39: ...over long periods 2 The indoor unit must be mounted as detailed below a Adjust the positions of the suspension hooks to ensure that the indoor unit is level in all directions Use a spirit level to ch...

Страница 40: ...scharge Using one of the other holes may prevent the condensate from being drained properly 4 To ensure that the condensate is evacuated properly it must be discharged towards the bottom of the unit o...

Страница 41: ...tte indoor units are supplied with a 1 2 3 8 adapter Wall mounted units do not require an adapter The polystyrene shim on the outdoor unit includes a 12 7 mm 1 2 x 9 52 mm 3 8 adapter that can be used...

Страница 42: ...in order and check the leak tightness again Release the pressure and discharge the nitrogen Creating a vacuum Check that the stop valve is closed Connect the vacuum gauge and the vacuum pump to the va...

Страница 43: ...cable cross section mm2 3G1 5 3G1 5 3G1 5 3G2 5 3G4 0 3G4 0 Circuit breaker C16A C16A C16A C20A C25A C25A Cross section of cable connecting the indoor and outdoor units mm2 4G1 5 4G1 5 4G1 5 4G1 5 4G...

Страница 44: ...20181270 CR v8 2019Page 44 CONNECTION TO THE WIRED REMOTE CONTROL FOR CASSETTES Connect the white connector to the CN8 connector on the indoor unit s PCB as shown in the diagram below...

Страница 45: ...nect the wired remote control using the cable provided to terminal block X1 X2 X3 X4 on the indoor unit Follow the colour code and ensure that the connection terminals on the wired remote control are...

Страница 46: ...MUSE 50 2 L Unit int rieure UME 4G1 5 3G1 5 L N Alimentation de l unit ext rieure MUSE L N Alimentation du tableau lectrique Unit A Unit int rieure UME Unit B N C N Lo S L L 4G1 5 MUSE 50 2 outdoor u...

Страница 47: ...E Unit C N C N Lo S L L 4G2 5 N C N Lo S L L 4G2 5 Example of wiring wall mounted units or consoles with a lift pump It is possible to connect a condensate lift pump to our indoor units see diagram be...

Страница 48: ...int rieure UME 4G1 5 L N Alimentation de l unit ext rieure MUSE L N Alimentation du tableau lectrique Unit A Unit int rieure UME Unit B N C N Lo S L L 4G1 5 MUSE 50 2 outdoor unit Power supply to the...

Страница 49: ...tation de l unit ext rieure MUSE L N Alimentation du tableau lectrique Unit A Unit int rieure UME Unit B Unit int rieure UME Unit C N C N Lo S L L 4G2 5 N C N Lo S L L 4G2 5 MUSE 80 3 outdoor unit Pow...

Страница 50: ...pressor fault F4 Discharge sensor fault F5 Compressor overcurrent fault F6 Outside air sensor fault F7 High or low voltage fault F8 Communication fault F9 OU EEPROM fault H1 Condensate discharge fault...

Страница 51: ...ownload the SMART CLIM app Step 3 At initial WiFi connection or when the box is replaced The WiFi must be reset Press the button 8 times when the board beeps twice the system is validated Step 4 Open...

Страница 52: ...20181270 CR v8 2019Page 52 Step 5 Once configuration is complete the air conditioner will appear in the app Step 6 Press appliance to access WiFi control...

Страница 53: ...isk remains note that the law requires temporary work at height to be carried out from an operating surface designed to prevent falls from height Where work cannot be carried out from an operating sur...

Страница 54: ...in the diagrams below The layouts shown below are forbidden To limit noise nuisance and the transmission of vibrations we recommend Installing the outdoor module on a metal frame or an inertia base Th...

Страница 55: ...ant connections A remove the shutter by sliding the clip B Remove the panel and the display C Remove the covers to access the Phillips head screws Air flow orientation vent Air inlet Force switch Air...

Страница 56: ...20181270 CR v8 2019Page 56 D Remove the four Phillips head screws E Detach the four lugs located above the filter block F Unit without filter block G Filter block...

Страница 57: ...door unit fan starts up when the coil is warm to avoid blowing cool air During defrosting the air conditioner will stop heating for approximately 5 12 minutes During defrosting steam may be emitted fr...

Страница 58: ...y work to avoid the risk of electric shock Do not rinse using large amounts of water Do not use petrol diesel or detergent type products to clean Clean the filters regularly Clean the unit using water...

Страница 59: ...gare F 67580 Mertzwiller Copyright All technical information contained in this manual as well as any drawings and electrical diagrams supplied remain our property and cannot be reproduced without our...

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