9 Troubleshooting
9.1
Error codes
9.1.1
Error codes
An error code is a temporary status, resulting from the detection of a heat
pump anomaly. The control panel attempts automatic restart of the heat
pump until it switches on.
When one of the following codes is displayed and the heat pump cannot
restart automatically, contact a maintenance technician.
Tab.37 List of temporary error codes
Error
code
Message
Description
H00.17
DHW sensor Closed
Domestic Hot Water tank temperature sensor is either shorted or measures a
temperature above range
H00.32
TOutside Open
Outside temperature sensor is either removed or measures a temperature below range
H00.33
TOutside Closed
Outside temperature sensor is either shorted or measures a temperature above range
H00.34
TOutside Missing
Outside temperature sensor was expected but not detected
H00.47
HP flow sensor removed
or below range
Heat pump flow temperature sensor is either removed or measures a temperature
below range
H00.48
THp Flow Closed
Heat pump flow temperature sensor is either shorted or measures a temperature
above range
H00.51
THp Return Open
Heat pump return temperature sensor is either removed or measures a temperature
below range
H00.52
THp Return Closed
Heat pump return temperature sensor is either shorted or measures a temperature
above range
H00.57
T DHW Top Open
Domestic Hot Water top temperature sensor is either removed or measures a
temperature below range
H00.58
T DHW Top Closed
Domestic Hot Water top temperature sensor is either shorted or measures a
temperature above range
H02.00
Reset In Progress
Reset In Progress
H02.02
Wait Config Number
Waiting For Configuration Number
H02.03
Conf Error
Configuration Error
H02.04
Parameter Error
Parameter Error
H02.05
CSU CU mismatch
CSU does not match CU type
H02.07
Water Press Error
Water Pressure Error active
Check the hydraulic pressure in the heating circuit.
H02.09
Partial block
Partial blocking of the device recognized
BL input on the central unit PCB terminal block open
H02.10
Full Block
Full blocking of the device recognized
BL input on the central unit PCB terminal block open
H02.23
System flow error
System water flow error active
Flow problem
Insufficient flow: open a radiator valve.
The circuit is clogged:
Check that the filters are not obstructed and clean them if necessary.
Clean and flush the installation,
No circulation:
Check that the valves and thermostatic valves are open,
Check that the circulating pump is working,
Check the wiring,
Check the pump supply: if the pump does not work, replace it.
H02.25
ACI error
Titan Active System short circuited or on an open circuit
9 Troubleshooting
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