* Installation and operating instructions are included with the product when purchased new.
They may also be found on our website.
AUSTRALIA
Customer Service Centre
6 Lakeview Drive,
Scoresby, Australia 3179
Ph:
1300 232 839
Fax:
1300 369 119
Email: [email protected]
Website: davey.com.au
Davey Water Products Pty Ltd
Member of the GUD Group
ABN 18 066 327 517
NEW ZEALAND
Customer Service Centre
7 Rockridge Avenue,
Penrose, Auckland 1061
Ph:
0800 654 333
Fax:
0800 654 334
Email: [email protected]
Website: daveynz.co.nz
® Davey is a registered trademark of Davey Water Products Pty Ltd. © Davey Water Products Pty Ltd 2019.
P/N 400568-11
Davey Warranty
Davey Water Products come with guarantees that cannot be excluded under the local country Law. You are entitled
to a replacement, or refund for a major failure and compensation for any other reasonably foreseeable loss, or
damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and
the failure does not amount to a major failure.
Davey Water Products Pty Ltd (Davey) of 6 Lakeview Drive Scoresby VIC 3179 provides the following warranty in
relation this product. Davey warrants that, subject to the exclusions and limitations below, the product will be free
from defects in material and workmanship for a period of 24 months from the date of purchase (warranty period).
If a defect appears in the product before the end of the warranty period and Davey finds the product to be defective
in materials or workmanship, Davey will, in its sole discretion, either:
1. replace or repair the product or the defective part of the product free of charge; or
2. arrange for the product or the defective part of the product to be repaired or replaced by a qualified
repairer free of charge.
Davey reserves the right to replace defective parts of the product with parts or components of similar quality, grade
and composition where an identical part or component is not available. Goods presented for repair may be replaced by
refurbished goods of the same type rather than being repaired.
Warranty claims:
1. If a fault covered by the warranty occurs, Davey suggests, in the first instance, that you contact the Davey
Dealer from whom you purchased the product. Alternatively, you can: phone the Davey Customer Service line on
1300 367 866 in Australia, or 0800 654 333 in New Zealand; send a written letter to Davey at the address listed
above; or email [email protected].
2. Any warranty claim must be accompanied by proof of purchase and details of the alleged defect.
3. On receipt of your claim, Davey will seek to resolve your difficulties, or if the product is faulty or defective, advise
you on how to have your product repaired, obtain a replacement or a refund.
4. This warranty is limited to defects in the materials or workmanship in the product and does not cover
expendable parts or the replacement of parts due to fair wear and tear.
Exclusions:
The warranty will not apply where:
1. The Product has been modified, repaired or serviced by someone other than Davey, or an authorised repairer.
2. Davey cannot establish any fault in the product after testing.
3. The product has been used other than for the purpose for which it was designed.
4. The product has been subject to abnormal conditions, whether of temperature, water, humidity, pressure, stress
or similar.
5. The purchaser has used or fitted non-genuine, or non-approved parts and accessories.
6. The Product defect has arisen due to abuse, misuse, neglect or accident.
7. The Product defect has arisen due to the purchaser’s failure to properly maintain or use the product.
8. The damage has been caused by the use of chemicals and detergents not approved by Davey.
Should your Davey product require repair or service after the warranty period, please contact your nearest Davey Dealer,
or phone or email the Davey Customer Service Centre. For a complete list of Davey Dealers please visit our website.
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