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Microlene Systems Limited Warranty Statement
Products manufactured by Davey Water Products Pty. Ltd. are warranted to the original
user only to be free of defects in material and workmanship for a period as specified
below. This warranty only applies to the original purchaser and is not transferable.
UV SYSTEMS
Ten (10) year Limited Warranty on the stainless steel chamber, from the date of
original purchase, or installation (proper documentation required for verification).
ELECTRONICS
Three (3) year Limited Warranty on the ballasts and controllers, from the date of
original purchase, or installation (proper documentation required for verification).
UV LAMPS, UV SENSORS & QUARTZ SLEEVES
One (1) year Limited Warranty on all Microlene ultraviolet lamps, UV sensors
and quartz sleeves from the date of original purchase, or installation (proper
documentation required for verification).
This Microlene Ultraviolet Disinfection System will be repaired or replaced, at our sole
option, providing that the ultraviolet system or any component is defective in materials
or workmanship for the periods outlined above and subject to the “Limitations of
Warranty” as outlined below. Microlene’s liability under this warranty shall be limited
to repairing or replacing the product, without charge, F.O.B. Microlene’s closest
Distribution Facility or authorised service depot. Microlene will not be liable for any
costs of removal, installation, transportation, or any other charges which may arise
in connection with a warranty claim. Microlene will not be liable for damage or wear
to products caused by abnormal operating conditions, accident, abuse, misuse,
unauthorised alteration or repair, or if the product was not installed in accordance with
the Manufacturers printed installation and operating instructions.
LIMITATIONS OF WARRANTY
This warranty does not apply to any of the following:
• Water Quality Parameters lie outside of the following ranges
• Hardness > 120 mg/L (7 gpg)
• Iron > 0.3 mg/L (ppm)
• Manganese > 0.05 mg/L (ppm)
• Tannins > 0.1 mg/L (ppm)
• Turbidity > 1 NTU
• Transmittance (UVT) < 75%
• A product that has been incorrectly installed according to the technical
installation manual.
• A product that has been modified in any manner, unless approved by the
manufacturer.
• A product where the serial number has been altered defaced or removed.
• Damage caused by the use of parts that are not compatible, suitable and/or
authorised by Microlene for use with the product (e.g. non-original lamps or
sleeves).
• Damage caused during shipment of the product.
• Water damage is found inside ballast housing or controllers.
• Product is installed outdoors in direct contact with the environment (rain).
• Product is installed in freezing temperatures.
• Product is used in conditions that exceed Microlene’s specifications.