130
20. Frequently-Asked Questions
This section describes problems that you may encounter while using PTC-
305T. If you have any questions, please refer to related sections and follow all
suggested solutions. If problem still exists, please contact your distributor or
the service center.
No.
Problems
Solutions
1.
What are important
points for product
maintenance?
1. If the camera will not be used for a
long time, please unplug the 12V DC
power plug, and remove AC power
adapter from AC outlet.
2. Use soft cloth or tissue to clean the
camera.
3. After washing the camera lens, dry it
with a soft dry cloth. Use a neutral
detergent rather than acidic or corrosive
detergents to clean the lens.
2.
There is no output video.
1. Check that your power is properly
connected. This is indicated by the
power LED.
2. After you reboot the camera, please
check that whether the camera can do
the self-test normally or not.
3. Please check that the camera is
connected correctly to the external
connected monitor.
3.
I have seen image jitter
while zooming in or out.
1. Make sure the camera is properly
mounted.
2. Make sure that machines that could
cause vibration are not in proximity of
the camera.
4.
There is no image by
using the IE browser.
Please go the the VLC website
(http://www.videolan.org/vlc) to
download the 32-bit VLC media player.
After it is installed, the screen will be
shown normally when connecting to the
camera.
Содержание PTC-305T
Страница 1: ...1 4K HDBaseT TRACKING PTZ CAMERA PTC 305T ...
Страница 24: ...24 Information Restore Default Sub Options ARM Restore Yes No SOC Date AF Format Model IP GateWay NetMask ...
Страница 39: ...39 ...
Страница 40: ...40 Step 5 Mount Camera to Ceiling ...
Страница 63: ...63 ...
Страница 70: ...70 ...
Страница 79: ...79 Items Descriptions Cancel Key If the Cancel key is pressed all of the changes will not take effect ...
Страница 81: ...81 Items Descriptions Cancel Key If the Cancel key is pressed all of the changes will not take effect ...
Страница 109: ...109 4 Please click I accept the agreement and then click the Next button 5 Please click the Next button ...
Страница 110: ...110 6 Please click the Next button 7 Please click the Next button ...
Страница 111: ...111 8 Please click the Install button 9 The installation will be started ...
Страница 132: ...132 21 Dimensions Unit mm ...
Страница 136: ...136 Service and Support www datavideo com product PTC 305T Sept 04 2023 Ver E3 ...