Q&As
GENERAL
Q:
How do I choose the proper RAID mode for my RAID Unit based on the tasks I need
to perform?
A:
Since the RAID Unit is a “Mass Storage” device, which means its size capacity is
sufficient for data management, the different RAID mode settings can help you
administer the enormous data storage from the HDDs combination. It is highly
recommended to choose the RAID mode based on what is the essential factor to
complete your task. The most common three factors are size capacity, speed, and data
protection. For example, if using the RAID Unit to simply watch films for enjoyment or
for storage, the JBOD and SPAN modes are perfect because they can maintain decent
speed and still have a large storage capacity. If the work requires instant and
continuous backup of data such as for a writer or editor, then RAID 1 would be the best
choice. However, if immediate data access is required such as business professionals,
RAID 0 would be more appropriate.
DAISY CHAIN
Q:
Because there are two (2) FireWire ports on the RAID Unit, I connected them to my
other two (2) external devices. Why can’t I see these additional external devices on my
host? I’m using the USB connection from the RAID Unit to my host.
A:
In order for the “Daisy Chain” feature to work properly on the RAID Unit, one of the
FireWire ports need to be connected to the host, and the other one can be connected to
an external device. The computer will not recognize different interfaces if they are all
used at the same time.
OLD HDDs
Q:
My old hard disk(s) have data inside. Will the stored data still be recognizable if I
just install them into the RAID Unit?
A:
Please backup all existing data from the old hard disk(s) before installing them into
the RAID Unit. Once the old hard disk(s) are inserted and setup for a chosen RAID
mode, the RAID MASTER will automatically re-format the disks and all the old data will
be lost.
HDD SIZE
Q:
Can I use one 2.5” 9.5mm thick SATA HDD, and one 2.5”12.5mm thick SATA HDD
inside the same RAID Unit? Will the RAID Unit be able to recognize them?
A:
Yes, the RAID Unit can support both 9.5mm and 12.5mm thick 2.5” HDDs.
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