Warranty
PLEASE NOTE: Datapath will not accept responsibility for the safety, integrity or security of any programmes,
data or other content held on hard drives or any other type of rewritable media which is sent to us either
separately or as part of any equipment returned to us for repair or for any other purpose. Customers are advised
to take back-ups of anything that they deem to be valuable or important before returning the equipment to us
and anything which is confidential should be erased from the media before it’s returned.
Once the RMA Number has been issued, you need to raise your Purchase Order, or supply your credit card details,
and return the product to: Datapath Ltd, Bemrose House, Bemrose Park, Derby DE21 6XQ, United Kingdom - securely
packed and with the RMA Number clearly displayed on the outside of the box. To prevent unnecessary carriage and
handling please only send back products or accessory items you believe to be faulty.
In the case of paragraph (c) , the fixed charge will be levied after we have seen the product and identified the misuse.
In this case we will request you to issue a purchase order or provide credit card details before any repairs are
completed.
Our policy is to return the repair (or swap-out) to you within 10 days of receipt.
Warranty
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