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User Manual

Rhino™ 10

26

Troubleshooting the Rhino

If you send the Rhino™ 10 in for service, it is your responsibility to save the computer data and configuration. Datalogic
is responsible only for ensuring that the hardware matches the original configuration when repairing or replacing the
computer.

Problems While Operating the Rhino™ 10

Problem

Solution

You press Power and nothing hap-
pens.

• Make sure you are connected to a power supply (the green

LED should be on or blinking).

• Make sure the brightness is not set all the way to the darkest or

lightest setting. Press the UP

key until you reach the desired

brightness level.

• Warm boot the Rhino 10 by pressing the reset button inside the

upper left cover.

• If the Rhino™ 10 will not reboot, contact Datalogic or your local

Datalogic service representative for help.

The Rhino™ 10 appears to be locked
up and you cannot enter data.

• Press and hold

Power

to turn off the Rhino™ 10 and then turn

it back on.

• Warm boot the Rhino 10 by pressing the reset button inside the

upper left cover.

• If the Rhino™ 10 will not reboot, contact Datalogic or your local

Datalogic service representative for help.

You tap the screen and nothing hap-
pens.

• Align your screen. For help, see Calibrate the Touch Screen on
page five.

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Содержание Rhino 10

Страница 1: ...RhinoTM 10 User Manual ...

Страница 2: ...hat the information provided is complete and accurate at the time of publication Datalogic Mobile Inc is not responsible for errors of omission or inaccuracies as material becomes dated shortly following publication How ever Datalogic reserves the right to change any product specification at any time without prior notice The information contained herein is provided solely for the purpose of allowi...

Страница 3: ...Environments 6 Accessories 6 Increasing Memory Storage 12 Understanding WindowsCE 12 Finding Information on WindowsCE 12 Learning the Basic Skills 12 Communicating with Rhino 10 15 Customizing the Rhino 10 18 Launching an Application Automatically 21 Troubleshooting and Maintaining the Rhino 25 Troubleshooting the Rhino 26 Upgrading the Rhino 10 Software 27 Cleaning the Screen 29 Accessories for t...

Страница 4: ... page intentionally left blank ...

Страница 5: ... handling a par ticular condition or s Service and Support Web Support Visit the Datalogic web site at http www Datalogic com and select Datalogic Mobile at the top of the page Then se lect Support Services for all your support needs including submitting a support request access to software updates and links to download our current manuals Related Documents The Datalogic web site also contains our...

Страница 6: ...h the Rhino 10 Vehicle Computer Product Overview The Rhino 10 includes these standard features 520 MHz Intel XScale PXA270 processor 128 MB Flash memory 128 MB RAM Two USB host ports Two serial ports Summit 802 11 b g radio CF10G Secure Digital High Capacity SDHC socket for memory expansion up to 32 GB Optional Features We also offer other Rhino 10 models that include additional features such as E...

Страница 7: ...n you turned it off Power Consumption Typical Input Voltage On no peripherals Suspend no peripherals 12 V 0 7A 230 mA 24 V 0 38 A 180 mA 36 V 0 25 A 70 mA 48 V 0 2 A 50 mA When a Rhino 10 is suspended and resumes the 802 11 connection requires re authentication This can take any where from 3 seconds to several minutes depending on your system s re authentication requirements Status LED The Rhino 1...

Страница 8: ...ck bar pointer to the brightness level desired Adjusting the Volume To adjust the volume Press and hold the Power button then press the UP button to increases the volume The computer will play the Default Sound at the new volume setting Press and hold the Power button then press the Down button to decreases the volume The computer will play the Default Sound at the new volume setting You can also ...

Страница 9: ...e with the stylus or finger to select options open or close appli cations or launch menus Drag Hold the stylus or your finger on the screen and drag across the screen to select text and images Tap and hold Tap and hold the stylus or your finger on an item to see a menu of actions available for that item On the pop up menu that appears tap the action you want to perform Calibrate the Touch Screen 1...

Страница 10: ... Warm or Cold boot as above 2 Press and hold down the up and down keys simultaneously on the front of the terminal until the terminal dis plays the touch calibration screen Using the Rhino 10 in Cold Environments If you are going to use the Rhino 10 in extreme cold conditions below 0 C 32 F for an extended period of time more than 20 minutes you should turn on the power at room temperature for at ...

Страница 11: ... directions If necessary attach the cable to the tethered scanner 1 Attach the scanner s RS 232 cable to the appropriate COM connector on the Rhino Depending on the scan ner you are attaching you may hear a series of beeps and the Good Read light may flash Tighten the screws to make sure the cable stays attached during use 2 To receive data from the scanner two approaches can be used 3 Custom appl...

Страница 12: ...hown next to the Baud Rate drop down for the Serial Ports and below the Devices list box for Bluetooth Framing errors usually indicate an incorrect baud rate setting 4 Once you have successfully configured the ports click Save to save your setup parameters At this point the dialog will be closed and a white icon will be in the system tray If you want to change the configuration simply tap on the s...

Страница 13: ...ccepts keyboard data such as WordPad then scan a barcode label and the data will appear in the application Bluetooth 1 Select the Bluetooth Tab On the first entry the Enabled checkbox will be unchecked 2 Select Enabled ScanWedge will attempt to initialize the radio Any problems will be displayed on the status line 3 Plug in your Bluetooth dongle tap Enable and the Scan button will become active Bl...

Страница 14: ...econds a list of all available Bluetooth device names will be displayed in the Devices list box 5 Select the device you want to pair with the Rhino 10 and tap Pair If the scanner has security enabled an Authentication Request dialog will appear You can use an attached keyboard or use the SIP to enter the PIN 10 ...

Страница 15: ... and examining the Test Data box At this point you should save the configuration Once the pairing has been saved ScanWedge will attempt to re pair with the scanner on each power up or whenever ScanWedge is restarted When the dialog appears simply tap Scan to re pair with the scanner 11 ...

Страница 16: ...e onscreen keyboard While using your Rhino keep these key points in mind Tap Start on the navigation bar located at the bottom left of the screen to quickly move to programs files and settings Tap and hold an item to see a pop up menu containing a list of actions you can perform Pop up menus give you quick and easy access to the most common actions Finding Information on WindowsCE Use these Links ...

Страница 17: ...t Panel External Keyboard Software Keyboard optional Barcode Scanner Software Keyboard or External Keyboard Use the Software Input Panel or an external keyboard to enter information in any program on your Rhino 10 Com puter In either case the characters appear as typed text on the screen Software Keyboards The Rhino 10 comes with 4 Software Keyboards also called Software Input Panels SIP allowing ...

Страница 18: ...standard key board The small input panel works best with a stylus while the Large Keyboard works best with a finger The Numeric Keypad takes up less space on the screen and allows inputting numeric data Clicking SHIFT on the Numeric Keypad will shift the SIP into function key mode allowing the user to input F1 F12 14 ...

Страница 19: ...communications options Activesync Ethernet and 802 11 radio Each option is described below 15 ctivesync Using A NOTE Activesync works only through the serial connection since both USB ports are configured for host only communications The Windows CE image provided for the Rhino 10 includes facilities necessary to establish a connection with a host computer using ActiveSync To do this ActiveSync sho...

Страница 20: ...Settings dialog box On Rhino 10 1 Make sure no other application is using the COM1 port In particular check if ScanWedge is running and if so open the dialog and Exit 2 Navigate to Windows and locate ActiveSyncLauncher 3 Connect the serial cable to Com1 the right most DB9 4 Double tap ActiveSyncLauncher A dialog box will appear and show the status of the connection process 16 ...

Страница 21: ...oftware Microsoft Windows CE Services SerialNoAutoBaud 0 enable auto baud rate detection If AutoBaud must stay disabled note what baud rate is set in SerialBaudRate On the Rhino change the baud rate to match the host To do this open Start Settings Network and Dial up connections then click and hold on ConnForMsASync and open its properties Click on Configure and set the baud rate to the same as th...

Страница 22: ...or the Rhino as long as the computer has enough memory available Go to the Microsoft WindowsCE web site or other sources on the web to find software Windows Embedded CE 6 0 uses a RAM based file system and most folders are actually located in RAM and are not saved through a power loss MyDevice takes you to the root directory of the system All of the folders are in RAM Storage devices available wou...

Страница 23: ...ick to open Under Device Tools select Devices On the right side click Properties 2 Make sure Transport shows TCP Connect Trans port Click the Configure button 3 Select radio button Use specific IP address and type in the IP address of the Rhino 4 Click OK Click OK again At this point you may want to change the name of this connection to something like Datalogic Rhino This will enable easy identifi...

Страница 24: ...place your application in any of these memory lo cations on the Rhino 10 Flash File Store The Flash File Store is an area of storage which is embedded in a section of the system flash memory This storage is not erased during a reboot Although it might be erased during the reflashing process or a clean boot The optional SD card If you are using an SD card this should be the primary location to plac...

Страница 25: ...set to the path and filename of the application 2 A DWORD value named Process0Delay with a value set to the number of seconds to delay before launch ing the application The easiest way to enter new registry values into the Rhino10 is to use Microsoft Visual Studio 2008 Remote Tools AutoStart The AutoStart program provides three functions Allows you to create a list of applications with optional co...

Страница 26: ...tation on your device for further details on Wceload exe Sample Windows Wceload exe delete 1 noui silent FlashDisk CAB cab file Interactive CAB Install If the CAB installer requires user interaction that must be performed during the AutoStart CAB installation process you can specify a special file name to disable the silent mode installation If this mode is specified the CAB file will be in stalle...

Страница 27: ...t contains spaces in the name quotes are required to distinguish what the actual executable name is The following is an example of this Program Files ScannerApp exe run valid Program Files ScannerApp exe run invalid The second line is an invalid line because there is no way to distinguish the executable from the argument AutoStart Options The table below shows options you can use when writing a li...

Страница 28: ...current line to complete execution Query Option The query option is intended for use when debugging the autostart ini When a line with this option is executed the fol lowing dialog will appear with the specified executable and command line arguments The populated fields shown in the AutoStart Execute Query are described the next table AutoStart Execute Query 24 Field Description Line Number This i...

Страница 29: ...nts Sample cab Program Files App exe invalid This will execute Program with the argument Files App exe Program Files App exe run invalid This will execute Program with the argument Files App exe run Program Files App exe run This will execute the program Program Files App exe with the argument run Windows Pword exe This will confirm the execution of Windows Pword exe If the exe cution is confirmed...

Страница 30: ... way to the darkest or lightest setting Press the UP key until you reach the desired brightness level Warm boot the Rhino 10 by pressing the reset button inside the upper left cover If the Rhino 10 will not reboot contact Datalogic or your local Datalogic service representative for help The Rhino 10 appears to be locked up and you cannot enter data Press and hold Power to turn off the Rhino 10 and...

Страница 31: ...moving closer to an access point to reestablish communications Make sure the Rhino 10 is configured correctly for your network The radio parameters on the Rhino 10 must match the values set for all ac cess points the Rhino 10 may communicate with The radio initialization process may have failed on the 802 11 b g radio Try rebooting the Rhino 10 If you have tried these possible solutions and nothin...

Страница 32: ...sing a file downloaded on the internal flash memory verify the file by going to Start Programs Windows Explorer and clicking on Flashdisk Navigate to the folder where the file was stored If using a network shared drive go to Start Programs Windows Explorer and click on Network Navigate to the net work shared drive to where the file was stored Upgrading the Rhino 10 Using a USB Storage Device To up...

Страница 33: ...ouch panel surface Wipe dry Never apply cleaner directly to touch panel surface Never use acidic or alkaline cleaners products that contain Ammonia Phosphates or Ethylene Glycol or organic cleaners such as paint thinner acetone tolulene xylene propyl or isopropyl alcohol or kerosene Products containing less than 4 Isopropyl Alcohol are acceptable if all excess cleaner is removed Accessories for th...

Страница 34: ...bile datalogic com When using a Power Supply This device is intended to be connected to a UL Listed CSA power supply which supplies power directly to the Rhino 10 rated 12 50 VDC min 20W max 60W which supplies power directly to Rhino 10 For other power sources refer to the wiring diagram for the power cable CAUTION RISK OF EXPLOSION IF BATTERY IS RE PLACED BY AN INCORRECT TYPE DISPOSE OF USED BATT...

Страница 35: ...computers and access points the frequencies to be used must be allowed by the spectrum authorities of the specific country in which the installation takes place Be absolutely sure that the system frequencies are correctly set to be compliant with the spectrum requirements of the country The Radio modules used in this product automatically adapt to the frequencies set by the system and do not requi...

Страница 36: ...ials to obtain a significant savings of energy and resources For more detailed information about disposal contact the supplier that provided you with the product in question or consult the dedicated section at the website www mobile datalogic com Information aux utilisateurs concernant la Directive Européenne 2002 96 EC Au terme de sa vie utile le produit qui porte le symbole d un caisson à ordure...

Страница 37: ...nszyklus darf das Produkt nicht über den städtischen Hausmüll entsorgt werden Eine entsprechende Mülltrennung ist erforderlich Beseitigung des Produkts entsprechend der Richtlinie verhindert negative Auswirkungen für die Umwelt und die Gesundheit der Menschen ermöglicht die Wiederverwendung der Materialien und spart somit Energie und Resourcen Weitere Informationen zu dieser Richtlinie erhalten si...

Страница 38: ...7 3 cm Depth 2 0 in 5 2 cm 2 6 in 6 6 cm at connectors Weight 5 5 lbs 2 5 kg Operating Voltage 12 60 VDC input Backup Rechargeable Nickel Metal Hydride Electrical rating 12V 4A max 48V 1A Operating temperature Rhino 10 10 to 50 C 14 to 122 F Low temp model 30 to 60 C 22 to 140 F Storage temperature 30 to 70 C 22 to 158 F Humidity 0 to 100 RH ...

Страница 39: ...n Normen entspricht Esta declaración se basa en el cumplimiento de los productos con la siguientes normas EN 55022 2006 A2 2010 DECEMBER 2010 CLASS B ITE INFORMATION TECHNOLOGY EQUIPMENT RADIO DISTURBANCE CHARACTERISTICS LIMITS AND METHODS OF MEASUREMENTS ETSI EN 301 489 1 17 V1 8 1 APRIL 2008 ELECTROMAGNETIC COMPATIBILITY AND RADIO SPECTRUM MATTERS ERM ELECTROMAGNETIC COMPATIBILITY EMC STANDARD F...

Страница 40: ...11 www mobile datalogic com World wide Sales Network available from www mobile datalogic com contacts Datalogic Mobile S r l Via S Vitalino 13 40012 Lippo di Calderara di Reno Bologna Italy Telephone 39 051 3147011 Fax 39 051 3147561 ...

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