Datacard CR500 User Reference Guide
Clean the System
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Clean the Multi-Hopper
The multi-hopper holds cards before they are printed. Clean the hoppers after every
200 cards or when you notice debris on cards.
1. Unlock and open the security enclosure door.
2. Remove all cards from the multi-hopper. Track the hopper(s) in which cards
were placed so you can replace them after cleaning.
3. Prepare a cleaning card by folding a magnetic stripe cleaning card. Do not
apply any type of fluid to the card.
4. Clean the tracks:
a. Insert the folded card into hopper 1 and push it all the way along the
back track, toward the print unit. Remove the card. Repeat for hoppers 2
and 3.
b. Use the clean end of the card to clean the front track following the
instructions in step 4a.
5. Discard the used cleaning card.
6. If cleaning is complete, close the security enclosure door to lock the printer.
or
Continue with “Clean the Print Unit.”
1
2
3
4a
4b
