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Troubleshooting
116: Magstripe not available
The printer does not have a magnetic stripe option. The card will be canceled.
Remove magnetic stripe data from the card or use a printer that has a magnetic stripe option
installed.
Press the U
SER
button on the printer to clear the message.
H
INTS
& T
IPS
Look at the printer configuration label inside the printer component. If the label shows either
“M” or “J”, the system has a magnetic stripe option that is not working. Request service.
To process the card without magnetic stripe processing, remove the magnetic stripe data
from the card design and send it again.
117: Reader not available
The printer does not support the personalization being requested for the card. The card will be
canceled.
Change the card data to match the printer’s options and settings or print to a printer that is
configured to support the personalization being requested.
Press the U
SER
button on the printer to clear the message.
H
INTS
& T
IPS
The printer component does not have a reader option. Remove the reader request from the card
and send it again.
118: Print ribbon type problem
The printer cannot use the ribbon installed. The card will be canceled.
Use ribbon designed for this printer.
Press the U
SER
button on the printer to clear the message.
H
INTS
& T
IPS
Purchase ribbon from your dealer or authorized reseller.
Check the Entrust Datacard website for updated firmware that supports new ribbon types.
Содержание CE870
Страница 1: ...Datacard CE870 Instant Issuance System User s Guide January 2017 Part No 527260 001 Rev H ...
Страница 8: ...viii ...
Страница 14: ...2 Introduction ...
Страница 26: ...14 About the System ...