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CE870 Instant Issuance System User’s Guide
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4.
Print a test card. Contact your system administrator to run a test card from Printer Manager.
If the test card prints, the printer is working correctly.
If the test card does not print, the printer is not working correctly. Request service for the
printer.
5.
Print a card using your card production software.
If the card prints, your software is working successfully with the printer. Troubleshoot the
card design.
If the card does not print, check the following:
Is the correct printer selected in the Print Setup or Print dialog in the application?
If the printer produced a blank card, check the page size specified in your application.
If the card causes an error, the card might have a type of data the printer does not
support.
Tools for Troubleshooting
The tools for troubleshooting a problem include the supplies and equipment you use to print
cards:
Blank cards to print, used at several stages of troubleshooting
Print ribbon (for optional color printing)
Indent ribbon and topping foil
Cleaning supplies, especially printer cleaning cards and a cleaning swab
Содержание CE870
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Страница 26: ...14 About the System ...