9 Faults
If faults occur during servo system operation, they are
indicated on the front panel of the connection box. See
the connection box operating instructions for information
on error message codes.
First use
to check the possible causes of the fault.
NOTE
If the fault cannot be eliminated by one of the measures
listed, notify Danfoss Service.
Have the following information available to enable Danfoss
to provide help quickly and effectively:
•
Type number
•
Error message number
•
Firmware version
9.1 Troubleshooting
When problems occur in the servo system, they must first
be located and properly identified.
lists potential
faults in the servomotor, their possible causes, and actions
for correcting the faults.
Fault
Possible Cause
Possible Solution
Motor overheats (high
surface temperature)
Excessive load
Check torques
Motor not running
No drive
Check CAN
connection
Motor does not run or
only starts up slowly or
with difficulty
Bearing wear
Check bearings and
shaft
Motor hums and draws
high current
Motor defective
Contact Danfoss
Motor stops suddenly
and does not restart
No drive
Check CAN
connection
Wrong motor rotation
direction
Parameter error
•
Check software
•
Change rotation
direction if
appropriate
Motor runs normally,
but does not generate
the expected torque
Motor defective
or parameter error
Contact Danfoss
Motor runs in an
uncontrolled manner in
one direction at
maximum speed
Incorrect setpoints Check software
Fault
Possible Cause
Possible Solution
Motor runs slowly in
one direction, but
cannot be controlled by
the master
Software error
Check software
Motor screaming
Incorrect
calibration or
faulty current
measurement
Contact Danfoss
Uneven running
Defective bearing Check shaft
Vibration
Defective bearing Check shaft
(Unusual) running
noises
Defective bearing Check shaft
Fuses blow, circuit
breaker trips or motor
protection trips
immediately
Short circuit
Contact Danfoss
Motor speed drops
sharply under load
At current limit
Check application
Brake does not release
Brake control
defective
Contact Danfoss
Holding brake does not
hold the servomotor
Mechanical brake
defective
Contact Danfoss
Brake engagement
delayed
Software error
Contact Danfoss
Noises when power-off
brake engaged
Mechanical brake
damaged
Contact Danfoss
Table 9.1 Troubleshooting Overview
Faults
VLT
®
ISD 410 Servomotor Operating Instructions
32
MG75D102 - VLT
®
is a registered Danfoss trademark
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