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Troubleshooting
Service manual
22
RXTM-R+RXTP-R+ARXTP-R+RXTA-B+FTXTA30B2V1B(W)
(B)+35M5V1B
R32 Optimized Heating 4 Split
ESIE21-12A – 2022.02
3.5.9 E1-00 – Outdoor unit: PCB defect
Trigger
Effect
Reset
Main PCB detects that
EEPROM is abnormal.
Unit will stop operating.
Manual reset via user
interface.
Power reset.
To solve the error code
INFORMATION
It is recommended to perform the checks in the listed order.
1
Perform a check of the main PCB. See
Possible cause:
Faulty main PCB.
2
Check if the power supply is compliant with the regulations. See
209].
Possible cause:
▪
Faulty or disturbance of the power supply (power supply MUST be within
range of nominal operating voltage ±4%),
▪
Power drop,
▪
Short circuit.
3
Perform a check of the outdoor unit fan motor. See
Possible cause:
Faulty outdoor unit fan motor.
4
Perform a check of the compressor. See
Possible cause:
Faulty compressor or miswiring of the compressor power
supply cable.
Prerequisite:
Stop the unit operation via the user interface.
Prerequisite:
Turn OFF the respective circuit breaker.
5
Wait until the rectifier voltage is below 10 V DC.
DANGER: RISK OF ELECTROCUTION
Wait for at least 10 minutes after the circuit breaker has been turned OFF, to be sure
the rectifier voltage is below 10 V DC before proceeding.
6
Check that the thermal interface grease is applied properly on the (PCB or
refrigerant piping) contact surface of the heat sink. Adjust if needed.
Possible cause:
Thermal interface grease NOT applied properly on the heat
sink.
INFORMATION
If all procedures listed above have been performed and the problem is still present,
contact the helpdesk.
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