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72
3 FAQ
Question
Solution
Device error, unable to
start or operate normally
Press and hold the Reset button for 5 seconds to restore the
Camera to factory default settings.
TF card hot swapping
Stop recording, and image capturing, and then wait for at least 15
seconds before removing the TF card. This helps ensure data
integrity, and avoid losing all the data of the card.
TF card read/write limit
Do not set the TF card as the storage media of pre-set recording. It
might reduce the TF card duration.
TF card cannot be used as
storage media
When the TF card hibernates or its capacity is null, format the card
through web first.
Network upgrade failed
Check whether the right upgrade program (such as version,
compatibility) is used.
Recommended TF card
We recommend you use TF card of 16 GB or larger. This helps
avoid data loss arising from insufficient capacity.
You can use card of 16 GB, 32 GB, 64 GB, and 128 GB.
Failed to pop up the
installation dialog box of
web control webrec.cab
Set the security level of IE browser as
Low
, and
Active Plug-in,
and Control
is set as
Enable
.