Chapter 9. Troubleshooting
When the DFL-160 does not behave as expected, the following CLI tools are available to
troubleshoot problems.
The stat CLI Command
If a serious NetDefendOS problem is suspected then the first step should be to use the console
command:
> stat
The stat command will indicate the date and time of the last system shutdown and can indicate if
there has been a serious error in NetDefendOS operation. It should be remembered however that the
buffer which stat uses is cleared by certain operations such a reconfigure and the output will not
therefore show what occurred prior to buffer clearance.
The dconsole CLI Command
The next step if to use the console command:
> dconsole
This can be abbreviated to:
> dcon
The dconsole command provides a list of important events in NetDefendOS operation and can help
to establish the date, time and nature of events leading up to a serious problem occurring. The output
might look similar like the following:
Showing diagnose entries since 2008-05-22:
2008-06-21 11:54:58
Start (2.27.00-0:131)
2008-06-21 11:56:16
Stop (RECONFIGURE)
2008-06-21 11:56:21
Start (2.27.00-0:131)
2008-06-21 11:57:29
Stop (RECONFIGURE)
2008-06-21 11:59:31
Start (2.27.00-0:131)
2008-06-21 11:59:49
Stop (NORMAL)
'
'
dconsole output above may include a dump of the system memory in the case of serious runtime
errors. This will look similar like the following:
'
'
Reason: Exception 'DataAbort' occurred at address 0x7aaea34
Generation date/time: 2008-07-04 14:23:56 List of loaded PE-modules:
fwloader(1.07.04): BA:0x00100000, EP:0x00101028, SS:0x0, IS:0xe7000
fwcore(82.27.00-2336): BA:0x07761038, EP:0x0007c630 Register dump:
----------------------------------------------------
r0 : 0xe1a0003c, r1 : 0x07c685dc, r2 : 0x00000004, r3 : 0x50013700,
r4 : 0x06cb2d04, r5 : 0x0753a740, r6 : 0x050ce1f8, r7 : 0x00000000,
r8 : 0x0753a79c, r9 : 0x050ce1f8, r10: 0x00000000, r11: 0x0775ff34,
r12: 0x00000004, sp : 0x0775fcec, lr : 0x079de7e4 Stack dump:
5da89306 c33613f4 c330cfc5 04411507 45515a49 86619f8b c0db0a81
4e395861 cb25b796 e3108934 932766c5 4dcff9e9 711c3463 b9cd5d1e
52149961 9324dea3 d340dc25 15458610 63582ded 689a0c54 dfb43131
02c7d971 a0ebb72c bfaae832 db216923 08ba693b 95e4de97 98d121a2
105
Содержание NetDefend SOHO DFL-160
Страница 11: ...1 3 The LED Indicators Chapter 1 Product Overview 11...
Страница 22: ...2 4 Console Port Connection Chapter 2 Initial Setup 22...
Страница 39: ...3 7 Dynamic DNS Settings Chapter 3 The System Menu 39...
Страница 76: ...4 10 Schedules Chapter 4 The Firewall Menu 76...
Страница 78: ...5 1 Ping Chapter 5 The Tools Menu 78...
Страница 93: ...6 11 DHCP Server Status Chapter 6 The Status Menu 93...
Страница 102: ...7 6 Technical Support Chapter 7 The Maintenance Menu 102...