Other Problems
Chapter 16: Troubleshooting
443
Other Problems
I have forgotten my password. What should I do?
Reset your NetDefend firewall to factory defaults using the Reset button as detailed
in
T
Resetting the NetDefend firewall to Defaults
T
on page 418.
Why are the date and time displayed incorrectly?
You can adjust the time on the
Setup
page's
Tools
tab. For information, see
T
Setting
the Time on the Appliance
T
on page 397.
I cannot use a certain network application. What should I do?
Look at the
Event Log
page. If it lists blocked attacks, do the following:
•
Set the NetDefend firewall's firewall level to
Low
and try again.
•
If the application still does not work, set the computer on which you want
to use the application to be the exposed host.
For instructions, see
T
Defining an Exposed Host
T
on page 261.
When you have finished using the application, make sure to clear the exposed host
setting, otherwise your security might be compromised.
