JF-1A Conductivity Sensor
A440-009
Page 31 of 56
FEBRUARY 2009
Customer Service Department at 508-564-7640 or by emailing
Mail@D-
2inc.com
.
The following information should accompany any instrument being returned to
the factory:
Return Authorization Number
Model/Serial Number
Brief Description of the Problem
Customer Contact/Telephone Number
CALIBRATION SERVICE POLICY
A calibration only service is available for JF-1A Conductivity Sensors.
The service is limited to instruments requiring only calibration and minor
adjustment. Instruments that are not operating properly and require repair or
replacement parts will not be covered. If repair is necessary the customer will
be contacted and apprised of the additional cost. The customer will be charged
the standard repair cost, which includes repair and calibration. In the event
that the customer does not approve repair, the unit will be returned in "as
received" condition and the teardown and inspection charge will be invoked.
The customer will be required to obtain a return authorization number from
Customer Service at D-2 Incorporated prior to the return of the instrument.
This number should be displayed on the outside of the container,
preferably on
the shipping label, and included on the shipping documentation sent with the
instrument.
If possible, the following information should accompany the instrument:
Return Authorization Number
Model/Serial Number
Customer Contact/Telephone Number
