10
troubleshooting
Problem
Possible Cause
Solution
Circuit breaker is tripped due to
overload.
Turn the UPS off and unplug at least one piece of
equipment. Wait 10 seconds, reset the circuit
breaker and then turn the UPS on.
Batteries are discharged.
Recharge the unit for at least 4 hours.
Outlets do not
provide power to
equipment
Unit has been damage by a
surge or spike.
Recharge the battery by leaving the UPS plugged in
at least 4 hours.
Battery is not fully charged.
Recharge the battery by leaving the UPS plugged in
at least 4 hours.
The UPS does not
perform expected
runtime.
Battery is slightly worn out.
Contact CyberPower about replacement batteries at
The on/off switch is designed
to prevent damage by rapidly
turning it off and on.
Turn the UPS off. Wait 10 seconds and then turn the
UPS on.
The unit is not connected to an
AC outlet.
The unit must be connected to a 110/120V 50/60Hz
outlet.
The battery is worn out
Contact CyberPower about replacement batteries at
The UPS will not
turn on.
Only the individual Backup
power outlet provides power to
equipment.
Press the Self-Test button to recover the other six
outlets.
The serial cable is not
connected.
Connect the serial cable to the UPS unit and an
open serial port of your computer. You must use the
cable that came with the unit.
The serial cable is connected
to the wrong port.
Try another serial port of your computer.
The unit is not providing
battery power.
Shutdown your computer and turn the UPS off. Wait
10 seconds and turn the UPS on. This should reset
the unit.
PowerPanel or
PowerPanel
Business Edition
is inactive(all
icons are gray)
The serial cable is not the
cable that was provided with
the unit.
You must use the cable included with the unit for the
software.
Содержание PR2200
Страница 1: ...User s Manual Professional Rack Mount UPS PR1500 PR2200 K01 1500S0A 04...
Страница 17: ...16...