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Troubleshooting |

JetSort

®

LX

Attended coin sorter | 17

Troubleshooting

Errors and warnings

Errors and warnings are indicated on

the right status bar at the bottom of the

screen:

•

Ready

– begin counting

•

Warning

– pending error condition

(e.g., bag 80% full); counting can

continue

•

Error

– condition must be resolved

before continuing (e.g., coin jam)

Select

Errors and Warnings

button to view

the Machine Status Message and Machine

Details on the MAIn SYSTEM MEnU screen.

Follow the recommended steps to resolve

the issue and restore the machine to active service.

Machine status message

Machine status is displayed on the MAIn SYSTEM MEnU screen, as shown below.

Error status indicator

Machine Status

Message

Machine Details

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Содержание JetSort LX

Страница 1: ...JetSort LX Attended coin sorter User guide ...

Страница 2: ...Voltage operating range 105 253 VAC automatic switching Frequency 50 60 Hz Full load amps FLA 4 5 9A Electrical supply circuit The customer must provide a single phase dedicated power line that meets the machine s power requirements Use a properly grounded circuit breaker in compliance with applicable local electrical code Environmental operating conditions Temperature 60 F 85 F 15 C 29 C Humidity...

Страница 3: ...e the system 5 Troubleshooting 17 System login and reporting 23 Daily cleaning procedures 35 About this guide This guide covers basic features and operation of Jetsort LX attended coin sorters with bags Machine diagram 381 mm full color touch screen LCD monitor Rolling locking casters Coin reject receptacle Lift or gravity flow coin tray gravity flow shown Tray release latch Coin bags Bag holders ...

Страница 4: ... properly grounded three prong outlet Read and understand all instructions before use Improper voltage levels can cause equipment malfunction damage electrical components and void warranty Provide separate circuit serving only this device and follow listed power requirements to ensure proper operation Provide power conditioning stabilizing devices if necessary The master power switch for the JetSo...

Страница 5: ...y no liquid or moisture is present in the coin container Pour coin into the tray If the machine has a lift tray raise the corner of the tray to direct the coin into the funnel at the right rear of the tray Coin may also be poured directly into the funnel The machine counts and sorts the coin Non coin objects inadvertently processed with coin are culled into the reject receptacle located between th...

Страница 6: ... sample COUNT screen is shown below The screen is divided into three main sections These sections are further segmented by number below Their functions are described in the table on the next page All coin processing activity is initiated from this screen 1 2 3 5 4 6 7 8 9 ...

Страница 7: ...coin Errors and Warnings displays error condition and clearing instructions via MAIN SYSTEM MENU screen 5 Operations Coin processing begins here and most operator activity takes place in this area Task buttons visible are consistent with the task being performed and include Start Batch End Batch Start Sub Batch End Sub Batch Continue Stop Verify Reconcile Clear current bag Clear All Bags and Proce...

Страница 8: ...uired Select OK when finished to return to COUNT screen If the machine has timed out press Continue ID will appear in All IDs menu on COUNT screen starting with the next transaction 6 To process sub batches select End Sub Batch when coin has been counted A sub batch report prints automatically when each sub batch is ended 7 Select Start Sub Batch to start the next sub batch select ID from All IDs ...

Страница 9: ...do not open when selected the feature may be set to Off Touch select highlight the ID box or other field to activate Use touch screen keyboard to enter information Use GENERAL DATA ENTRY sub screen keypad for Batch and Sub Batch declaration select Enter to post the information in the corresponding fields to the left of the keypad Enter ID data User ID button text and A D custom label data directly...

Страница 10: ...T screen and is available for selection when the next transaction is started Repeat as needed to enter all IDs Up to 400 unique IDs may be entered for a particular batch Sub batch reports include the ID for that transaction Batch reports show the sub totals by ID for each transaction in the batch and the batch grand total ID transaction data is cumulative by ID To clear individual IDs select the I...

Страница 11: ...elect the desired ID from the drop down menu Day Total is displayed for selected ID To view day totals for all IDs 1 Select Day 2 Select All IDs from the drop down menu Day Total since the business day was last cleared for all IDs is displayed When All IDs is selected the day total also includes transactions for which no ID was entered Batch sub batch and bag totals cannot be viewed by individual ...

Страница 12: ... rejected coin 1 Select Process Rejects Confirm Process Rejects dialog appears To disable the CONFIRM PROCESS REJECTS dialog select checkbox do not show this again 2 Do one of the following Select Yes to reset rejected coin count to zero and reprocess the rejected coin as many times as needed Proceed to step 3 Select No to continue without reprocessing the rejected coin Proceed to step 5 3 Remove ...

Страница 13: ...ll empty bag s in their place motor starts as soon as Verify button is selected 3 Clear bags being verified See Clear bags on page 16 4 From the count screen select Verify Background color changes and Verify appears in the upper left corner 5 Pour the contents of the bag s to be verified into the tray The screen displays the verified batch total This value is added to the bag totals but not to the...

Страница 14: ...cess without reconciling 4 To proceed with reconcile follow onscreen instructions provided on CONFIRM RECONCILE dialog a Remove all coin bags from the machine b Install empty bags for all denominations c Pour all coin from removed bags plus all coins removed from the table into machine d Select Yes to begin reconcile Background color changes and Reconcile appears in the upper left corner of screen...

Страница 15: ...lighting marks selection Select a bag indicator once to highlight Only one bag can be selected at a time 3 Clear button Select to clear the highlighted bag Bag report prints automatically when bag is cleared unless disabled in setup 4 Cleared Bags button Select to display the number of full F and partial P bags cleared at each bag station in bag view area under bag indicators Not available during ...

Страница 16: ...over bag holder cinching bag tightly over back of bag holder Seams should be aligned at the front and rear as shown 6 Ensure that bag is captured between the holder and the back of the station as you lower the handle Bag must hang straight not twisted in place 7 Push handle all the way down to its normal position to secure the bag Tuck bag bottom into metal divider 8 Remove and replace other bags ...

Страница 17: ...ng can continue Error condition must be resolved before continuing e g coin jam Select Errors and Warnings button to view the Machine Status Message and Machine Details on the MAIN SYSTEM MENU screen Follow the recommended steps to resolve the issue and restore the machine to active service Machine status message Machine status is displayed on the MAIN SYSTEM MENU screen as shown below Error statu...

Страница 18: ...ar under Machine Details When that issue is corrected highlight another and proceed as instructed Resolve all errors before restoring the machine to service Select Operator Screen button to return to COUNT screen Machine details View steps for resolving the machine condition or error named in Machine Status Message Printer errors The following printer errors may appear in the Machine Status Messag...

Страница 19: ...age 1 Locate tab on right side of printer and push up to open 2 Take out used paper roll Remove all paper fragments from paper path 3 Replace with compatible new thermal paper roll oriented as shown 4 Pull paper edge out beyond the front of the printer 5 Lower cover and press until it audibly locks into place 6 Printer automatically advances the paper and cuts to a smooth edge 7 When error conditi...

Страница 20: ...cover 3 Remove used roll from paper holder Do not pull paper out from back of machine 4 Cut or tear paper off Remove all remaining fragments from inside machine 5 Replace with compatible new impact paper roll oriented as shown 6 Feed straight clean paper edge into paper inlet slot as shown and press line feed switch 7 Replace back cover and return machine to original position 8 When error conditio...

Страница 21: ...act with laser In the event of a table or coin jam or to remove coins or debris from the disk pad when using reconcile mode it may be necessary to raise the sort disk To unlatch the sort disk 1 Press latch release on coin tray 2 Tilt tray as shown and move to right 3 Remove tray and set aside 4 Locate the latch in front of coin hopper 5 Release latch by turning to align with cutout 6 Raise sort di...

Страница 22: ...ts being lowered into position raise it again Carefully remove coin and debris from all surfaces and surrounding area before repeating the latching process 1 Without forcing press the sort disk down until it is flush with the sort pad If disk resists repeat cleaning see message above 2 Turn latch to lock the disk in place Latch should be at a full right angle to the unlatched position as shown Cor...

Страница 23: ... The ATTENDANT LOGIN screen appears 2 Select the entry field beside Attendant ID or Password to activate the touch screen keyboard 3 Enter your Login information using the keyboard and select the Login button When a valid attendant ID and password are entered the MAIN SYSTEM MENU screen appears Invalid Login appears in red below the entry fields when login information is incorrect 1 Verify your lo...

Страница 24: ...LX Attended coin sorter System login and reporting Main System Menu Various management functions are accessed via the MAIN SYSTEM MENU screen Not all buttons may be visible to all users 1 2 11 12 10 6 9 3 8 4 7 5 ...

Страница 25: ...Machine Details Instructions for error resolution 5 Clear Appears when needed for error resolution 6 Operator Screen Returns operator to count screen 7 Place Out of Service Initiates Temporarily Out of Service display 8 Manually End Transaction Not shown Allows attendant to end the active transaction and print report Appears as needed for error or machine condition resolution 9 Footer Shows date a...

Страница 26: ...IN MENU Menu options include View and Print Reports Activity Viewer Business Day Clearing View and print reports Select View and Print Reports button on ATTENDANT MAIN MENU to view REPORT MAIN MENU screen The following report options are available Transaction History Calendar Day Total Business Day Total Bag Usage All reports include the date and time the report is printed ...

Страница 27: ...splay Batch Display a single transaction by batch 4 Duplicate Sub Batch Report Prints a duplicate sub batch report for a single highlighted transaction Includes user ID information if entered 5 Duplicate Batch Report Prints a duplicate batch report for a single highlighted transaction Report shows sub totals by ID and grand total 6 Print Transaction Details Prints detail report of highlighted tran...

Страница 28: ...filter the transaction history report set a start and end range and choose one of the following criteria from the drop down list Date Transaction Number Total Amt Processed 2 Select OK 3 View results and if desired print the report 2 1 PRINT DAY TRANSACTION REPORT PRINT TRANSACTION DETAILS ...

Страница 29: ... by toggling the UNIT VALUE button Four reports may be printed 1 Print Day Report prints a summary for the highlighted date Report shows the Date Value Unit and Bag Clear totals for the selected 24 hour period a Select a day selected column highlighted in yellow b Select Print Day Report 2 Print Day Transactions prints all transactions by audit number for the selected day and may be used for end o...

Страница 30: ... Date Value Unit and Fee totals for each day and aggregate totals for the period requested Be advised the report generated may be very long 4 To get a summary report for a specific date range a Enter the desired START DATE b Enter the desired END DATE c Select UPDATE d Select Print All Days PRINT day transactions PRINT DAY REPORT PRINT ALL DAYS 4a 4d 4c 3 4b ...

Страница 31: ... prints the Start date and time and End date and time for selected day Totals by denomina tion unit and value Statistics Section of report includes bag details and other information as shown in the example on page 32 3 Print Day Transactions prints all transactions by transaction number for the selected day may be used for end of day balance Report includes Date being reported on Time Transaction ...

Страница 32: ...ta is cumulative by the ID An ID cannot be cleared individually Clearing the business day clears batch and sub batch data for all IDs at once Examples of business day total reports are provided below PRINT DAY REPORT PRINT DETAILED DAY REPORT PRINT DAY TRANSACTIONS PRINT ALL DAYS ...

Страница 33: ...ed day 2 Select desired format UNIT VALUE 3 Select one of the following Print BAG Report provides a report showing full and partial bag quantities Print CONDENSED BAG Report provides a report showing total quantity of bags for each denomination The condensed report can be for one day only and is unavailable when a range of dates is selected To generate Bag Usage Report All Days for a range of date...

Страница 34: ...34 JetSort LX Attended coin sorter System login and reporting Examples of bag usage reports are provided below PRINT BAG REPORT PRINT CONDENSED BAG REPORT PRINT ALL DAYS ...

Страница 35: ...ute to 30 ml of Simple Green per 240 ml of water For material safety data sheets see simplegreen com Microfiber towels Part number 022 2223 00 Vacuum cleaner In the United States Order standard vacuum part number 022 1959 00 or heavy duty vacuum part number 022 1308 00 Outside of the United States Buy vacuum locally Daily Cleaning High voltage levels may be present Risk of electric shock Turn powe...

Страница 36: ...is by hand and clean disk if needed using dry microfiber towel or clean cotton cloth Clean sort disk only as instructed Do not attempt to remove oil coating on disk Removing oil from disk negatively impacts performance and may negate disk warranty If disk cannot be cleaned with a clean dry microfiber towel or cotton cloth contact your Cummins Allison service representative for assistance 6 Lower s...

Страница 37: ... Simple Green Safety Towel If using Simple Green concentrate dilute 1 part Simple Green with 8 parts water Apply with microfiber towel Avoid damaging touch screen display Clean touch screen display with dry microfiber towel only as directed 9 Clean the touch screen display with a dry microfiber towel 8 9 ...

Страница 38: ...SW 2128 Australia 02 9648 6661 cumminsallison com au Canada 3350 Ridgeway Drive Unit 3 Mississauga Ontario L5L 5Z9 Canada 905 814 6184 cumminsallison ca France Parc Des Nations Paris Nord 2 385 Rue de la Belle Etoile 95974 Roissy France 33 148 196 160 cumminsallison fr Germany ITS Center Unit 29 Arnold Sommerfeld Ring 2 D 52499 Baesweiler Germany 49 2401 805252 cumminsallison de United Kingdom Wil...

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