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If there is a problem with your cooker, check the following details before requesting service to your dealer.
Sometimes the cooker may not operate as desired if used incorrectly.
Case
When you cannot turn to
“Unlock”.
When the top cover cannot
open even when Lock/Unlock
handle is turned to “Unlock”.
When the steam released
between the top cover?
When the “Cancel” button
does not operate while
cooking.
When GABA rice does not
germinate properly
Check points
•
Did you turn the “Lock/Unlock” handle
before exhausting steam thoroughly?
•
Did you turn the “Lock/Unlock” handle
before exhausting steam perfectly?
•
Is there an external substance on the
packing?
•
Is packing too old?
•
Is the inner pot hot?
•
Did you put appropriate amount of GABA
rice for germination?
•
Did you use outdated GABA rice?
Do the following
•
Don’t open the top cover while cooking. If you want
to open top cover while cooking, press the “Cancel”
button more than 2 seconds and exhaust the steam.
•
Pull the pressure handle to aside once until the
steam is fully exhausted.
•
Pressure is still remaining in the cooker
•
Pull the pressure handle to aside once until the
steam is fully exhausted.
•
Clean the packing thoroughly
•
If the steam is released through the top cover,
please power off and contact CUCKOO careline.
•
Cover packing life cycle is 12~36 months. Please
make sure to replace your packing once a year.
•
Keep pressing the “Cancel” button for 2 seconds for
safety reason if you want to cancel while cooking.
•
Be careful of hot steam emission or hot contents
spattered from the automatic steam outlet during
cancellation.
Bean(other grains) is half
cooked.
•
Are the beans (other grains) too dry?
•
Soak or steam beans and other grains before
cooking in the pressure cooker in order to avoid
partially cooked beans or grains. Beans should be
soaked for-2-minutes or steamed for-2-minutes
prior to cooking, depending on your taste.
•
Please put appropriate amount of GABA Rice.
•
Germination level may decrease due to usage of
outdated rice or polluted rice.
(please refer to page 16)
CHECK BEFORE ASKING
FOR SERvICE
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