CCpilot VS 12”
Product revision: A
Technical Manual
2017-11-23
www.crosscontrol.com
29
Technical support
Contact your reseller or supplier for help with possible problems with your device. In order to get
the best help, you should have your device in front of you and be prepared with the following
information before you contact support.
Part number and serial number of the unit, which you find on the identification label, see
Figure 1.
Date of purchase, which is found on the invoice.
The conditions and circumstances under which the problem arises.
Error codes signaled by the status LED
Possible error messages which are shown.
Device log files (if possible).
Information regarding possible external equipment which is connected to the device.
Additional sources of information are available on the CrossControl support site:
http://support.crosscontrol.com
Trademarks and terms of use
© 2017 CrossControl
All trademarks sighted in this document are the property of their respective owners.
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NXP™ is a trademark of NXP Semiconductors Inc.
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Arm® is a registered trademark of ARM Limited.
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Linux® is a registered trademark of Linus Torvalds in the U.S. and other countries.
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CrossControl and CCpilot are trademarks of CrossControl AB.
CrossControl is not responsible for editing errors, technical errors or for material which has been
omitted in this document. CrossControl is not responsible for unintentional damage or for damage
which occurs as a result of supplying, handling or using of this material including the devices and
software referred to herein. The information in this handbook is supplied without any guarantees
and can change without prior notification.
For CrossControl licensed software, CrossControl grants you a license under CrossControl
intellectual property rights to use, reproduce, distribute, market and sell the software, only as a part
of or integrated within, the devices for which this documentation concerns. Any other usage, such
as, but not limited to, reproduction, distribution, marketing, sales and reverse engineer of this
documentation, licensed software source code or any other affiliated material may not be
performed without written consent of CrossControl.
