Crestron TPMC-10, Руководство по эксплуатации, Страница: 53 / 60

Crestron TPMC-10 Isys i/O
™
WiFi Touchpanel
TPMC-10 Troubleshooting (continued)
TROUBLE
POSSIBLE
CAUSE(S)
CORRECTIVE ACTION
TPMC-10 is off or in
suspend mode, or
has no power. Verify that the AC adapter is connected to
the TPMC-10 (or docking station) and the
unit is on or in standby mode.
No WAPs defined
/selected on the
TPMC-10. Refer to “WiFi SETUP” on page 13 to
define/select WAPs.
No IP address
configured/obtained
on the TPMC-10. Refer to “Panel IP Address” on page 15 to
define IP addresses. If the TPMC-10 is set
up to use DHCP, you can use the WAP
window box to verify the IP address
provided. If the number is invalid for your
subnet, or no number is present, verify that
the DHCP server is working properly.
Invalid firmware file
used. Download the latest version from the
Crestron website.
Cannot upgrade
TPMC-10 firmware
from Viewport.
TPMC-10 is out of
range or has poor
access to the
WAPs. The TPMC-10 is out of range of the WAP or
is experiencing interference. Refer to the
WAP documentation for instructions on
setting up a wireless network with minimum
interference and no dead spots.
No WAPs defined
/selected on the
TPMC-10. Refer to “WiFi SETUP” on page 13 to
define/select WAPs.
No IP address
configured/obtained
on the TPMC-10. Refer to “Panel IP Address” on page 15 to
define IP addresses. If the TPMC-10 is set
up to use DHCP, you can use the WAP
window box to verify the IP address
provided. If the number is invalid for your
subnet, or no number is present, verify that
the DHCP server is working properly.
Invalid control
system IP address /
IP ID set up on
TPMC-10. The IP address (or host name) for the
control system is invalid, or the IP ID does
not match the one defined in the SIMPL
program. Refer to “CtrlSys IP Address” on
page 15 to define IP addresses.
No DNS set up on
the TPMC-10. You are attempting to connect to a control
system by name, but there is no DNS server
set up on the TPMC-10. Refer to “Panel IP
Address” on page 15 to define DNS server.
TPMC-10 does not
show feedback
and/or does not
control any devices.
TPMC-10 is out of
range or has poor
access to the
WAPs. The TPMC-10 is out of range of the WAP or
is experiencing interference. Refer to the
WAP documentation for instructions on
setting up a wireless network with minimum
interference and no dead spots.
TPMC-10 shows
unexpected or
intermittent
feedback and/or
has intermittent
device control. TPMC-10 is out of
range or has poor
access to the
WAPs. The TPMC-10 is out of range of the WAP or
is experiencing interference. Refer to the
WAP documentation for instructions on
setting up a wireless network with minimum
interference and no dead spots.
Cannot install
displaylist from
setup screens. No mass storage
device or invalid
mass storage
device is attached. Attach a valid mass storage device.
TPMC-10 boots up
in setup screens
every time. Invalid display list or
no display list is
loaded. Load/reload display list using the Viewport
or the TPMC-10 setup screen.
Operations Guide – DOC. 6284B Isys i/O
™
WiFi Touchpanel: TPMC-10
•
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