24-Port Managed PoE Switch
Crestron
CEN-SWPOE-24
24
•
24-Port Managed PoE Switch: CEN-SWPOE-24
Operations Guide – DOC. 7036C
Problem Solving
Troubleshooting
The following table provides corrective action for possible trouble situations. If
further assistance is required, please contact a Crestron customer service
representative.
CEN-SWPOE-24 Troubleshooting
TROUBLE
POSSIBLE CAUSE(S)
CORRECTIVE ACTION
PWR
LED does
not illuminate.
Device is not receiving
power.
Verify power cable
connection.
LINK/ACT
LED
does not
illuminate.
Device is not properly
connected.
Verify connections.
Loss of
functionality due
to electrostatic
discharge.
Improper grounding.
Check that all ground
connections have been
made properly.
Reference Documents
The latest version of all documents mentioned within the guide can be obtained from
the Crestron Web site (
).
List of Related Reference Documents
DOCUMENT TITLE
CAT5 Wiring Reference Guide
Further Inquiries
To locate specific information or to resolve questions after reviewing this guide,
contact Crestron’s True Blue Support at 1-888-CRESTRON [1-888-273-7876] or
refer to the listing of Crestron worldwide offices on the Crestron Web site
(
) for assistance within a particular geographic region.
To post a question about Crestron products, log onto the Online Help section of the
Crestron Web site (
). First-time users must establish a
user account to fully benefit from all available features.
Future Updates
As Crestron improves functions, adds new features and extends the capabilities of
the CEN-SWPOE-24, additional information may be made available as manual
updates. These updates are solely electronic and serve as intermediary supplements
prior to the release of a complete technical documentation revision.
Check the Crestron Web site periodically for manual update availability and its
relevance. Updates are identified as an “Addendum” in the Download column.
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