Get Started
4
o
Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
o
If an error occurs, press
ACTIVATE
(left softkey) to override auto-activation and start
the manual activation wizard.
o
Follow the on-screen prompts to complete the activation process.
To confirm activation, make a phone call. If your phone is still not activated, visit
sprint.com/support
for assistance. If you do not have access to the Internet, contact Sprint Customer Service at
1-888-
211-4727
for assistance.
Tip:
Do not press
while the phone is being activated. Pressing
cancels the activation
process.
Note:
If you are having any difficulty with activation, visit
sprint.com/support
.
Set Up Voicemail
You should set up your Voicemail and personal greeting as soon as your phone is activated. Always
use a password to protect against unauthorized access. Your phone automatically transfers all
unanswered calls to your voicemail, even if your phone is in use or turned off.
Note: Voicemail Password
– Sprint strongly recommends that you create a password when
setting up your voicemail to protect against unauthorized access. Without a password, anyone who
has access to your phone is able to access your voicemail messages.
To set up visual voicemail:
1. Press and hold
in standby mode to dial your voicemail number.
2. Follow the system prompts to:
l
Create your password.
l
Record your name announcement.
l
Record your greeting.
For more information about voicemail, see
Voicemail
.
Sprint Account Information and Help
Find out about account passwords and information about managing your account and finding help.
Sprint Account Passwords
You will need to create passwords to protect access to your personal account information, your
voicemail account, and your data services account. As a Sprint customer, you enjoy unlimited
access to all of your information.