Troubleshooting B-3
Poor sound quality when using communications software.
Cause
Some 32-bit sound and communications software require a Unimodem V file.
Windows 95 OSR 2.X normally installs this file. However, in some installations,
the file is missing.
Solution
Follow these steps to install the Unimodem V file:
1. Go to www.modemblaster.com.
2. Locate the
Download Drivers
section.
3. Select your region and operating system.
4. Download the Unimodem V file.
5. Start Windows Explorer.
6. Copy the file
UNIMODV.EXE
to your Windows\System directory.
7. Locate and double-click the file
UNIMODV.EXE
to run it.
8. Restart your computer.
No dial tone when using the modem.
Cause
The IRQ of the modem is either in conflict with another device or is mis-reported
in Windows.
Solution
Many chipsets have IRQ routing drivers for Windows. If you have an internal
modem, and these drivers do not work or do not exist on your system, changing
the slot of the modem card may help.