Troubleshooting.
WARNING:
Failure to disconnect power supply
prior to troubleshooting any wiring issues may
result in serious injury.
page 10
Problem:
Fan fails to operate.
Solutions:
1. Check power to wall switch/wall control.
2. Check to be sure code switches in remote
control transmitter and wall control are set
properly.
3. Verify that wall control is wired properly.
4. Check to be sure fan is wired properly.
5. Learning process between fan, remote control
transmitter and, if applicable, wall control may not
have been successful and code was not activated.
Turn off power and repeat instructions regarding
Code switches and GT LEARN button in Section 10
(page 8).
6. Check that blue light on handheld remote
control turns on when a button is pressed
indicating that the battery is good.
Problem:
Fan fails to operate with wall control
(optional) and/or remote control.
Solutions:
1. Check battery power to remote and/or wall
control.
2. Check to be sure code switches are set properly
in remote control transmitter and wall control.
3. Learning process between fan, remote control
transmitter and, if applicable, wall control may not
have been successful and code was not activated.
Turn off power and repeat instructions regarding
Code switches and GT LEARN button in Section 10
(page 8).
4. If using optional wall control, check that battery
in wall control is still good.
Problem:
Fan wobbles.
Solutions:
1. Check to be sure set screw(s) on motor housing
yoke is (are) tightened securely.
2. Check to be sure set screw on hanging ball is
tightened securely.
Warranty.
LIFETIME LIMITED WARRANTY:
We
warrant this fan to the
original household purchaser for indoor use under the
following provisions:
1-YEAR WARRANTY:
We
will replace
or repair any
fan which has faulty performance due to a
defect in
material or workmanship. Contact Customer
Service to arrange for return of fan. Return fan, shipping
prepaid, to
us
. We will repair
or ship you a replacement
fan, and we will pay the return
shipping cost.
5-
YEAR WARRANTY:
We
will repair or replace at
no charge
to the original purchaser any fan motor that fails
to operate
satisfactorily when failure results from normal
use.
RETURN FAN MOTOR ONLY, shipping prepaid, to
us
. We will
repair or ship purchaser a replacement motor and
we
will
pay the return shipping cost.
6-
YEAR to LIFETIME LIMITED WARRANTY:
We
will
repair the
fan, at no charge for labor only to the original
purchaser, if
the fan motor fails to operate satisfactorily
when failure
results from normal use. Parts used in the
repair will be
billed to the purchaser at prevailing prices at
time of repair.
The purchaser shall be responsible for all costs incurred
in the removal, reinstallation and shipping of the product
for repairs.
This warranty does not apply when damage from
mechanical, physical, electrical or water abuse results in
causing the malfunction. Deterioration of finishes or other
parts due to time or exposure to salt air is specifically
exempted under this warranty.
Neither
we
nor the manufacturer will assume any
liability resulting from improper installation or use of this
product. In no case shall the company be liable for any
consequential damages for breach of this, or any other
warranty expressed or implied whatsoever. This limitation
as to consequential damages shall not apply in states
where prohibited.
