1018028-B
Page 18
TROUBLESHOOTING CHART
( For Qualified Service Technician
) -
MAIN BURNER
Please follow the following corrective actions in order.
SYMPTOM
POSSIBLE CAUSES
1. Sparker won’t work.
2. Sparker won’t light pilot.
3. Manual reset switch
not engaged.
Pilot Won’t
Light
CORRECTIVE ACTION
Burner Won’t
Turn On
1. Gas valve not turned on.
2. No voltage to valve.
3. Defective thermostat.
4. No 115 V. Line voltage.
5. Gas valve defective.
6. Manual reset switch not engaged.
1. Turn gas valve to “on” position.
2. Check for 24 Volts to valve from transformer.
3. Check wall thermostat.
4. Provide line voltage.
5. Replace gas valve.
6. Depress red button on switch.
1. Air in line.
2. Defective thermocouple
3. Pilot flame too low.
4. Manual reset switch not engaged.
Pilot Won’t
Light, or Won’t
Stay Lit
1. Bleed line.
2. Replace thermocouple.
3. Adjust pilot flame.
4. Depress red button on switch.
1. Check wire connections, provide adequate ground.
2. a. Pilot flame too small.
b. Turn valve to “on” position.
c. Check for pilot restriction.
3. Depress red button on switch.
I.I.D. Pilot
Standing Pilot
All installations in the State of Massachusetts must use
the following requirements when installing, maintaining or
operating direct-vent propane or natural gas-fired space
heaters.
For direct-vent appliances, mechanical-vent heating
appliances or domestic hot water equipment, where the
bottom of the vent terminal and the air intake is installed
below four feet above grade the following requirements must
be satisfied:
1. If there is not one already present, on each floor level
where there are bedroom(s), a carbon monoxide
detector and alarm shall be placed in the living area
outside the bedroom(s). The carbon monoxide detector
shall comply with NFPA 720 (2005 Edition).
2. A carbon monoxide detector shall be located in the
room that houses the appliance or equipment
and shall:
a. Be powered by the same electrical circuit as the
appliance or equipment such that only one service
switch services both the appliance and the carbon
monoxide detector.
b. Have battery back-up power;
c. Meet ANSI/UL 2034 Standards and comply with NFPA
720 (2005 Edition); and
d. Have been approved and listed by a Nationally
Recognized Testing Laboratory as recognized under
527 CMR.
A CARBON MONOXIDE DETECTOR SHALL:
a. Be located in the room that houses the appliance
or equipment;
b. Be either hard-wired or battery powered or both; and
c. Shall comply with NFPA 720 (2005 Edition).
3. A product-approved vent terminal must be used, and if
applicable, a product-approved air intake must be
used. Installation shall be in strict compliance with the
manufacturer’s instructions. A copy of the installation
instructions shall remain with the appliance or
equipment at the completion of the installation.
4. A metal or plastic identification plate shall be mounted
at the exterior of the building, four feet directly above
the location of vent terminal. The plate shall be of
sufficient size to be easily read from a distance of eight
feet away, and read “Gas Vent Directly Below”.
INSTALLATIONS IN THE STATE OF MASSACHUSETTS
