1. Flame element is not attached to
the motor.
Flame are frozen
2. Rotation motor is defective.
1. Flame element isn't seated
Excessive noise in the properly
lower portion of the
heater.
2. Motor is defective.
1. Heater power switch is off.
2. Heater system is overheated.
Heater system doesn't
come on.
3. Loose wiring.
4. The air inlet or air outlet is
blocked completely.
1. The heater system is overheated.
Temperature Limit thermostat is
cutoff.
"HEATER" switch has
been flipped in the on 2. Fan motor is defective.
position, but there is
no airflow.
3. Fan blower is balanced badly.
4. The
"POWER"
and the
"HEATER"
switches are not turned on.
1. Loose wiring.
Fan runs but no heat is 2. Bad heating element.
coming out.
3. Build up of dirt on the fans
4. Heater fan is defective.
1. The battery is not properly
installed.
The remote control
does not work.
2. Not pointing to the right position.
3. Have an obstacle in front of the
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Contact us via Amazon Message or e-mail us at:
[email protected]
Contact us via Amazon Message or e-mail us at:
[email protected]
Contact us via Amazon Message or e-mail us at:
[email protected]
Contact us via Amazon Message or e-mail us at:
[email protected]
Turn the heater power switch to the
"ON"
position.
Maybe the heater is covered or air inlet or air outlet is
blocked; remove the clothes or the blockage and turn
off the power switch and unplug it. Wait 10 minutes,
and then turn the heater on again.
Check all wiring for loose connections. Contact a
qualified electrician.
Leave adequate space around the unit. Remove the
blockage, on or in front of the air outlet.
Check the air inlet and outlet. Turn off the power
switch and unplug it. Wait 10 minutes, and then turn
the heater on again.
Contact us via Amazon Message or e-mail us at:
[email protected]
Contact us via Amazon Message or e-mail us at:
[email protected]
Turn these two switches on.
Contact us via Amazon Message or e-mail us at:
[email protected]
Contact us via Amazon Message or e-mail us at:
[email protected]
clean all fans
Contact us via Amazon Message or e-mail us at:
[email protected].
Make sure the battery is properly installed. Move the
battery's transparent insulating piece away before
using.
Aim the remote control at the receiver.
Remove objects that may be in the way. Items between
There is an odor
coming from the
heater.
machine.
the remote control and the remote control receiver will
block the signal.
4. Press the remote control buttons Don't press the remote control buttons too quickly.
too quickly.
Give the unit time to respond to your commands.
The heate「may emit a slight, harmless odor when first used. This is a normal condition
caused by initial heating of the internal parts and will not occur again.
NOTE: For the most of functional problems, you can unplug the plug,
wait for 10 minutes and plug it again, the machine will reset to the
initial status (product originals).
If the problem is still not solved, feel free to contact us via Amazon
Message or e-mail us at: [email protected]
必
DISCONNECT POWER AND ALLOW HEATER TO COOL BEFORE ATTEMPTING ANY MAINTENANCE OR
•
CLEANING TORE DUCE THE RISK OF FIRE, ELECTRIC SHOCK OR DAMAGE TO PERSON.
THE FIREPLACE SHOULD NOT BE OPERATED WITH AN ACCUMULATION OF DUST OR DIRT ON OR IN THE UNIT, ASTHIS
CAN CAUSE A BUILD UP OF HEAT AND SUBSEQUENT EVENTUAL DAMAGE. FOR THIS REASON THE HEATERMUST BE
INSPECTED REGULARLY, DEPENDING ON CONDITIONS AND AT LEAST AT YEARLY INTERVALS.
6.1 PARTIALLY REFLECTIVE GLASS CLEANING
The partially reflective glass is cleaned in the factory during the assembly operation. During shipment, insta
l
lation,
handling, etc., the partially reflective glass may collect dust particles; these can be removed by dusting lightly with a
clean dry cloth.
To remove fingerprints or other marks, the partially reflective glass can be cleaned with a damp cloth. The partially
reflective glass should be completely dried with a lint-free cloth to prevent water spots. To prevent scratching, do
not use abrasive cleaners
17