49-4000062 Rev 0
13
Troubleshooting Tips...
Before you call for service
TROUBLESHOOTING TIPS
Problem
Possible Cause
What To Do
Suds in the tub
Wrong detergent
Use only automatic dishwasher detergents to avoid sudsing.
Finish
®
Quantum
®
Automatic Dishwashing Detergent
has been approved for use in all GE Appliances
dishwashers.
To remove suds from the tub, open the dishwasher and
let suds dissipate. Add 1 gallon of cold water to the tub.
On Models with a dial: Close and latch the dishwasher.
Pump out water by slowly turning the dial until a drain
period is reached. Repeat if necessary.
Rinse agent was spilled
Always wipe up rinse agent spills immediately.
Detergent cup lid
won’t latch
Dial is not in the OFF
position
Turn the timer dial to
OFF
.
Detergent left in
dispenser cups
Dishes or utensils are
blocking the detergent cup
Reposition the dishes. See the
Loading
section.
Black or gray marks
on dishes
Aluminum utensils have
rubbed against dishes
Remove marks with a mild, abrasive cleaner.
Dishes don’t dry
Low inlet water temperature
Make sure inlet water temperature is at least 120°F.
Select
HEATED DRY
.
Use
HOT START
and
HEATED DRY ON
options.
Select a higher cycle, such as
HEAVY WASH
.
Rinse agent dispenser is
empty
Check the rinse agent dispenser and fill as required.
Control panel
responded to inputs
but dishwasher never
filled with water
Door latch may not be
properly seated
Call for service.
Water valve may be turned
off
Make sure water valve (usually located under the sink) is
turned on.
Stained tub interior
Some tomato-based foods
can cause reddish stains
Use of the
RINSE ONLY
cycle after adding the dish to
the load can decrease the level of staining.
Tea or coffee stains
Remove the stain by hand, using a solution of 1/2 cup
bleach and 3 cups warm water.
Before cleaning interior, wait at
least 20 minutes after a cycle for
the heating elements to cool down. Failure to do so
can result in burns.
CAUTION
Antes de limpiar la parte
interna, espere por lo menos
20 minutos luego de un ciclo, hasta que los
elementos de calentamiento se enfríen. Si esto no
se cumple, se podrán sufrir quemaduras.
PRECAUCIÓN
An overall yellow or brown
film can be caused by iron
deposits in water
A special filter in the water supply line is the only way to
correct this problem. Contact a water softener company.
White film on inside
surface— hard water
minerals
GE Appliances recommends
Finish
®
Jet-Dry
®
Rinse Aid
to help prevent hard water mineral deposits from forming.
Run dishwasher with citric acid to remove mineral
deposits. Citric acid (Part number: WD35X151) can be
ordered through GE Appliances Parts. See
Consumer
Support
section for ordering information. Alternatively,
purchase
Finish
®
Dishwasher Cleaner
and follow the
directions on the label.
PRELIMINARY
PREL
RY
AA
NAAA
N
EL
EL
AAR
RY
RY
Y
ED DR
D
START
RT
and
a higher cycle, su
higher cyc
eck the rinse agen
eck the rinse agen
Call for service
all for service
rned
d
Make sure
Make sure
turned
turned
ed foods
food
ish stains
ish stains
Use
U
th
th
e stains
e stains
DR
D
DRAFT
LESH
ESH
DR
AF
A
RA
r and
r and
the tub
the tu
.
shwasher
hwasher
.
.
until a drain
drain
mediately
ately
.
he
e
Loading
Loading
sectio
sectio
mild, abrasive cle
mild, abrasive cle
emperature
emperatur
