14
49-4000062 Rev 0
Problem
Possible Cause
What To Do
Dishwasher won’t
run
Fuse is blown or circuit
breaker is tripped
Replace fuse or reset circuit breaker. Remove any other
appliances from the circuit.
Power is turned off
In some installations, the power to the dishwasher is
provided through a wall switch, often located next to the
disposer switch. Make sure it is on.
Control panel lights
go off when you’re
setting controls
Time too long between
touching of selected pads
Each pad must be touched within 30 seconds of the
others. To relight, touch any pad again or unlatch and
relatch the door.
Water standing in the
bottom of the tub
This is normal
A small amount of clean water around the outlet on the
tub bottom at the back of the tub keeps the water seal
lubricated.
Water won’t pump
out of the tub
Drain is clogged
If you have an air gap, clean it. See the
Care and
Cleaning
section.
If the dishwasher drains into a disposer, run disposer clear.
Check to see if your kitchen sink is draining well. If not,
you may need a plumber.
Steam
This is normal
Warm, moist air comes through the vent during drying and
when water is being pumped out. This is necessary for drying.
Sanitized light does
not illuminate at the
end of the cycle
The door was opened and
the cycle was interrupted
during final rinse
Do not interrupt the cycle by opening the door during the
wash cycle.
The incoming water
temperature was too low
Raise the water heater temperature to between 120°F
and 150°F.
Noise
Normal operating sounds:
Hard food disposer
shredding action.
Drain valve opening to
pump water out.
Timer control as cycle
progresses.
Detergent cup opening.
The motor stopping during
the drying period.
Water draining out of tub
immediately after touching
the start/reset pad.
These are all normal. No action is required.
Utensils are not secure in
rack or something small
has dropped into rack
Make sure everything is secured in dishwasher.
Rattling dishes when the
spray arm rotates
Make sure dishes are properly loaded. See the
Loading
section.
Rattling silverware against
door during wash
Tall utensils may be placed in the upper rack to avoid
bumping against inner door during wash cycle.
Motor hums
Dishwasher has not been used on a regular basis. If you
do not use your dishwasher often, set it to fill and pump out
once every week. This will help keep the seal moist.
TROUBLESHOOTING TIPS
Troubleshooting Tips...
Before you call for service
