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Configuration Guide. IPefono.

6.8 Administration and diagnostics tools

During installation and startup
from working properly. When this happens it is necessary to have tools that allow you to
correctly diagnose the cause so that you can fix any issues that are foun

You need a Telnet client to be able to access these tools.
installed on your system, or any other commercial or free version, such as PuTTY
(

http://www.putty.org)

.

To connect to the intercom via the
the port used for Telnet, 23 by default.

You can quickly view all of the available commands and a description of each by using the
“

help

” command.

6.8.1 Traces

When the connection has been established, run the “
list of the different types of traces available.

The main trace for monitoring communications between VoIP terminals and
This activates the monitoring of the control protocol for standard communication between IP
telephony devices.

CMD>trace

Flag Name Description

------------

system

ip

cgi

audio

sip

io

phone Phone control

video

serial

debug

6 – System administration

. V2.8

Administration and diagnostics tools

During installation and startup, certain problems may arise that prevent the intercom system

When this happens it is necessary to have tools that allow you to

correctly diagnose the cause so that you can fix any issues that are found.

You need a Telnet client to be able to access these tools. You can use any such tools
installed on your system, or any other commercial or free version, such as PuTTY

To connect to the intercom via the

telnet

client, you need to enter the IPefono’s IP address and

the port used for Telnet, 23 by default.

You can quickly view all of the available commands and a description of each by using the

When the connection has been established, run the “

trace

” command and you will be shown a

the different types of traces available.

The main trace for monitoring communications between VoIP terminals and PBXs
This activates the monitoring of the control protocol for standard communication between IP

MD>trace

Flag Name Description

--------------------------

system

System information

IP protocol traffic

cgi

Common Gateway Interface

audio

Audio status

sip

Session Initiation Protocol

Inputs and outputs

phone Phone control

video

Video camera

serial

Serial port data

debug

General purpose debugging

System administration

63

certain problems may arise that prevent the intercom system

When this happens it is necessary to have tools that allow you to

such tools that are

installed on your system, or any other commercial or free version, such as PuTTY

client, you need to enter the IPefono’s IP address and

You can quickly view all of the available commands and a description of each by using the

” command and you will be shown a

PBXs is “

trace sip

”.

This activates the monitoring of the control protocol for standard communication between IP

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Содержание IPefono HQ

Страница 1: ...IPefono IPefono User Manual...

Страница 2: ...ten consent of ConectaIP Changes Improvements and or changes may be made to the products and or programs described in this publication at any time and without prior notice Trademarks The brands and na...

Страница 3: ...15 3 7 Video 15 4 Setup Wizard 17 4 1 Initial configuration 17 4 2 General settings 18 4 3 Network configuration 18 4 4 Connection to a SIP server 18 4 5 Direct call to a VoIP telephone 19 4 6 Acousti...

Страница 4: ...3 5 8 Keyboard settings 45 5 8 1 Making calls 46 5 8 2 Activating outputs 46 5 8 3 Playing messages 46 5 8 4 Activating emergency mode 47 5 9 Emergency Mode Settings 48 5 10 Auto configuration 50 6 Sy...

Страница 5: ...7 Drawings and dimension 67 7 1 IPefono Wall Mount 67 7 2 IPefono Wall Mount Embedded 69 7 3 IPefono HQ with enclosure 70 7 4 IPefono LC with enclosure 71 7 5 IPefono HQ and LC OEM 72 7 6 Camera 73...

Страница 6: ......

Страница 7: ...nto two categories Models designed for end users IPefono Wall Mount WM for surface mounting IPefono Wall Mount with Keyboard WMT and IPefono Wall Mount Embedded WMe for embedded FIGURE 1 IPEFONO WM WM...

Страница 8: ...d Connector for 4x4 matrix keyboard Configuration Guide The IPefono LC WM WMT WMe has or 8 speaker output A class D amplifier with 3 2 W call progress indicator V power supply The communication ports...

Страница 9: ...nage the configuration files and update the firmware V2 8 aspect of the startup operation configuration and administration of It is divided into the following chapters Chapter 1 Introduction Chapter 2...

Страница 10: ......

Страница 11: ...32 mm IPefono LC 85 x 55 x 25 mm IPefono HQ 70 x 90 x 57 mm 2 2 Power supply The IPefono HQ can be powered externally from 5V to 24V using a transformer that is not included with the product In the ca...

Страница 12: ...has the following different connections FIGURE 3 IPEFONO LC CONNECTIONS Power supply Ethernet RJ45 Call button Electret microphone Relay Speaker 4 or 8 LED call status light Keyboard connector GND Ro...

Страница 13: ...8 The IPefono HQ has the following connections FIGURE 4 IPEFONO HQ CONNECTIONS Power supply Ethernet 1 RJ45 Ethernet 2 Video camera RJ12 Relay Relay Electret microphone Call button Speaker 4 or 8 Auxi...

Страница 14: ...cenario chosen This must be Power over Ethernet if the IPefono PoE has no local power supply One or two Ethernet cables depending on the scenario chosen see with RJ45 connectors FIGURE 5 CONFIGURATION...

Страница 15: ...the IP network It can be configured With the PC and IPefono connected to the local network via a switch With the PC and IPefono directly connected via the Ethernet connection When the connection has b...

Страница 16: ...assigned a valid IP address from your network option shown in Figure 6 and then in the new window Figure FIGURE 7 ACCESS TO THE DEVICE S IP ADDRESS Configure the new IP address FIGURE 8 CONFIGURATION...

Страница 17: ...Q s factory button see says its IP address efono V2 8 reboot the device for the new IP address to come into effect shown in Figure 7 If you press the IPefono HQ s factory button see Figure 4 for its l...

Страница 18: ...ption on the home screen assignment Manual de Configuraci ewing the pin assignment option on the home screen see Figure 6 to view the IPefono s pin FIGURE 9 VIEWING THE PIN ASSIGNMENT 2 Instalaci n Ma...

Страница 19: ...eously talk to several devices that make up a paging zone selected using a group code Broadcast A call to one of the intercoms can be played simultaneously on all intercoms from the same group Listen...

Страница 20: ...name of the message file to be played http 192 168 22 41 play OutofService wav Inputs and outputs You do not need to activate anything to be able to use these signals simply use them on the configurat...

Страница 21: ...t noises in the area or you can make the intercom call when someone The level is configured in the Audio sensitivity threshold setting see Figure To prevent the sensor from constantly being triggered...

Страница 22: ......

Страница 23: ...e screen General parameters General settings Network parameters Network configuration Connect the device to a SIP server Connect the device to a SIP server Direct call to a VoIP phone Make a direct ca...

Страница 24: ...nistration password Password IGURE 13 CONFIGURATION OF GENERAL SETTINGS The initial configuration system has unrestricted access if you want authentication to be required to enter complete the usernam...

Страница 25: ...16 CONFIGURATION OF DIRECT CALL TO A VOIP TELEPHONE Acoustic echo cancellation cancellation is configured by first selecting the Adjust the acoustic echo Figure 7 The settings are as follows Adjust t...

Страница 26: ...s activated 0 if it always remains activated Message to play when the door is opened Message played on activating the output ONFIGURATION OF OPEN A DOOR O BARRIER BY KEYING IN A CODE ionality If you h...

Страница 27: ...is received through the auxiliary line can be delivered to a group by The selection of the paging group is configured by first selecting the option option see Figure 7 The settings are as follows Bro...

Страница 28: ......

Страница 29: ...r needed This chapter covers all aspects of the configuration of the IPefono using the web browser developed for that purpose This user interface makes configuration easy as it contains intuitive menu...

Страница 30: ...guration Guide There are the following different hyperlinks on the configuration home screen Main General configuration settings Network Network configuration Time Time settings IO Input and Output po...

Страница 31: ...clicking on the Main configure the following system settings IPefono HQ 1 15 4041 Name of the device Input1 Description of the device ____________ IP address of the administrator ____________ Location...

Страница 32: ...net server port 80 Web server port 53 DNS port 123 NTP port time synchronisation Simple Network Management Protocol port 161 SNMP port _________ SNMP trace sender address 162 SNMP trace destination po...

Страница 33: ...eenwich Mean Time Network Time Server V2 8 Setting the time The time is set by first selecting the Time option see Figure 23 1 Time zone offset 0 0 0 0 IP address of the clock synchronisation server F...

Страница 34: ...ON OF INPUT AND OUTPUT PORTS The IPefono can have up to three inputs and two outputs depending on the model which are identified with a numeric address That address coincides with the range used in th...

Страница 35: ...milliseconds 1000 When the output is is the time in milliseconds before it is automatically deactivated 0 if it is deactivated manually Lock output meanwhile this input is ON none Locks the output if...

Страница 36: ...io sensor is activated the destination configured in SIP destination is called VoIP SIP settings Play a message when it is ON _________ When the audio sensor is activated it plays file_name wav Activa...

Страница 37: ...econds before connecting automatically the incoming calls 0 Wait time before incoming calls are automatically answered Yes No Hold down the button to speak Use keyboard to call if it is available Yes...

Страница 38: ...kets received paging Configuration of the paging system Expiration time of the incoming call in second 120 Maximum call time Expiration time of the outgoing call in second 120 Maximum call time before...

Страница 39: ...gistration password for the provider __________ The provider s domain name seconds 30 How often the device is registered with the provider in seconds outgoing Yes No Only registered with the provider...

Страница 40: ...ly or it is disconnected Normally the first part of the SIP URL is not used and the call rings at the terminal that has the destination IP even if this number has not been configured or is not the sam...

Страница 41: ...me V2 8 In slightly more complex environments it may be useful to have a PBX so that you can offer more advanced services such as call queues an automatic operator call distribution etc OCAL SWITCHBOA...

Страница 42: ...VoIP service provider Proxy hostname or and the account name and password that it has assigned to you Proxy account password settings Also remember to configure the Network screen 0 0 0 0 Address of t...

Страница 43: ...IP address using the called name V2 8 Gateway to the telephone network point environment you can use a VoIP gateway to divert calls from IPefonos to ONFIGURATION OF THE GATEWAY S CONNECTION TO THE TEL...

Страница 44: ...phone and speaker or the volume being too high the adaptive cancellation algorithm stops working properly and introduces noises especially at the beginning and end of sentences Given that IPefonos are...

Страница 45: ...speaker on the other end is talking at the same time as you and on the other you can check if the remote system is working properly what it is emitting and you can hear what is being said You need to...

Страница 46: ...f the microphone signal after determining that a voice is no longer being This setting is designed to prevent mini outages while the speaker is saying a sentence but it should also be sufficiently low...

Страница 47: ...nnot even hear the speaker this setting Normal values are between 0 and 100 One of IPefono s additional features is the possibility of paging several intercoms simultaneously from the control centre e...

Страница 48: ...age when starting a call __________ Message when you receive an incoming call __________ Message when connecting the call __________ Message when there is no response from the destination __________ O...

Страница 49: ...have to select the camera that has been connected the resolution mind that the higher the resolution the lower the image refresh rate and what compression to When the video has been configured you ne...

Страница 50: ...the phone Once installed you have to set up an intercom account so that it can be registered with any of Finally the phonebook is configured with all of the IPefonos in your facility In the you have...

Страница 51: ...he keyboard to call Use keyboard to activate relays Yes No Use to activate outputs Beep the speaker when the key is pressed Yes No Beep when the key is pressed none Key to cancel the call none End of...

Страница 52: ...igured a SIP proxy it will be like diallin on a VoIP telephone when using a point to point scenario the IPefono will call the following SIP address sip number dialled subnet address number dialled So...

Страница 53: ...ncy mode by entering the set code on the Emergency screen see V2 8 Activating emergency mode Finally you can activate or deactivate the intercom s emergency mode by entering the set code screen see Fi...

Страница 54: ...de none Input that should be activated Emergency mode Activate this mode when user type this code __________ Activate Emergency mode when this code is entered on the keyboard Deactivate it when the us...

Страница 55: ...he following conditions The configured input signal is activated in the example IN1 The emergency code is entered on the keyboard or a remote terminal The EmergencyStart HTTP command is used http 192...

Страница 56: ...ings is connected to the network and started up Hold down the device s call button see its location in Figure 4 IPefono HQ connections Then the second IPefono is also connected to the network and the...

Страница 57: ...1 Entering system administration On all of the device s configuration screens you can enter system administration via the tools hyperlink or the System tools option on the home screen see Figure 6 FI...

Страница 58: ...vice FIGURE 56 S 6 System administration Configuration Guide Administration options The system administration options are as follows List configuration Save configuration Save and apply configuration...

Страница 59: ...la referencia Configuration list The configuration file is a config ini text file and as such it can be edited changed and resent option shown in Figure 56 allows you to display the device s settings...

Страница 60: ...000 Automatic deactivation time in milliseconds Lock output meanwhile this input is ON Activate when the user type this code Deactivate when the user type this code IO output 0 useLocalKeyboard FALSE...

Страница 61: ...le the call status light indicator attenuate Echo canceller algorithm in a regular 4000 Higher output level to cut the microphone 8 Echo canceller filter factor Echo canceller attenuation for the FALS...

Страница 62: ...y is pressed SIP destination when the B key is pressed SIP destination when the C key is pressed SIP destination when the D key is pressed Play a message when the 0 key is pressed Play a message when...

Страница 63: ...ng between messages Activate this output in emergency mode FIGURE 57 IPEFONO CONFIGURATION TEXT FILE Editing the configuration file The configuration file can be downloaded from the device by using th...

Страница 64: ...s option from the Tools hyperlink 6 System administration Configuration Guide Updating firmware Updating the version of the device is a very simple process Select the Update hyperlink FIGURE 58 UPDATI...

Страница 65: ...e location of the new firmware version on your PC FIGURE 59 FIRMWARE SELECTION The firmware is protected by a digital signature so it does not accept incorrect or modified files The system notifies yo...

Страница 66: ...sitivo You can view the status of the device by selecting the option Status report System tools option on the home screen see Figure FIGURE 61 STATUS REPORT As well as displaying the device s status i...

Страница 67: ...an selecting the option Video camera 6 System administration V2 8 video If you have an IPefono with a camera if it is connected and configured you can Video camera on the home screen FIGURE 62 VIEWING...

Страница 68: ...ion Configuration Guide Customising messages user messages which are WAVE files recorded with A These files are sent to the device by using the Upload file option on the home screen see Figure 6 With...

Страница 69: ...need a Telnet client to be able to access these tools You can use any such tools installed on your system or any other commercial or free version such as PuTTY To connect to the intercom via the teln...

Страница 70: ...point to point call is traced as follows The aim of this is not to explain the SIP protocol as that is very complex but it can be useful for a quick diagnosis especially if you look at the following p...

Страница 71: ...l This allows you to check that the behaviour of the intercom is configured Shows communication with the connected camera Indicates the processes being performed at the outputs and e status of the inp...

Страница 72: ......

Страница 73: ...n Guide IPefono V2 8 67 7 Drawings and dimension 7 1 IPefono Wall Mount IPefono WM 172 0 mm 102 0 mm 33 0 mm 16 0 mm 53 0 mm 53 0 mm 13 mm 19 9 mm 54 9 mm 20 5 mm 3 mm 58 0 mm 61 0 mm KEYBOARD PUSH BU...

Страница 74: ...25 3 mm 49 0 mm 7 Drawings and dimension Configuration Guide 98 0 mm 7 mm 26 4 mm 49 0 mm 81 5 mm 49 0 mm 24 5 mm 4 mm Drawings and dimension Configuration Guide IPefono V2 8 162 9 mm 7 mm 49 0 mm m 5...

Страница 75: ...m 10 mm 7 Drawings and dimension V2 8 IPefono Wall Mount Embedded KEYBOARD PUSH BUTTON 4 3 mm 153 0 mm 110 0 mm 93 8 mm 90 0 mm 13 5 mm 10 mm 61 mm 16 mm 58 mm 53 mm 53 mm 60 mm 13 mm 25 mm 24 5 mm Dr...

Страница 76: ...m 70 4 mm 7 Drawings and dimension Configuration Guide with enclosure IPefono HQ enclosure 90 0 mm 45 1 mm 61 6 mm 4 9 mm 57 9 47 6 m 26 4 mm Drawings and dimension Configuration Guide IPefono V2 8 IP...

Страница 77: ...no LC with enclosure IPefono LC enclosure 80 0 mm 54 0 mm 54 0 mm 3 2 mm 48 2 mm 7 Drawings and dimension V2 8 IPefono LC with enclosure IPefono LC enclosure 1 5 mm 54 0 mm 54 0 mm 23 0 mm 2 9 mm 11 5...

Страница 78: ...mm 40 0 mm 50 3 mm 42 9 mm IPefono LC OEM 3 5 mm 6 0 mm hmax 14 mm 7 Drawings and dimension Configuration Guide IPefono HQ and LC OEM 86 0 mm 68 0 mm 45 0 mm 58 0 mm 60 2 mm hmax 14 mm IPefono HQ OEM...

Страница 79: ...mm 22 0 mm 22 0 mm 8 0 mm 7 Drawings and dimension V2 8 38 0 mm 33 1 mm 14 0 mm 14 8 mm 6 0 mm 5 0 mm 6 0 mm 10 0 mm 5 0 mm Camera C429 22 0 mm 8 0 mm 2 mm 7 mm 2 mm Camera C339 Drawings and dimensio...

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