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TROUBLESHOOTING (Continued)
Symptom
Cause
1. Green status light(s) is lit when the pressure is
below the set point on the gauges.
2. Red status light(s) is lit when the pressure is above
the set point on the gauges.
1. Cable to remote alarm wired incorrectly. Follow
instructions in remote alarm instruction manual
to correct problem.
1. With full tank pressure, red alarm light(s) is on.
1. Check that the set points on the gauges are
set properly.
SERVICE
A Unit that is not functioning properly should not be used and should be returned to CONCOA for
service. A Return Material Authorization (RMA) number must be issued for any product returned to
CONCOA for service. Please contact a Customer Service Representative at 1-800-225-0473 to
receive this number. You will be asked to provide:
1. Model Number
2. Gas Service
3. Inlet pressure and type of gas supply
4. Outlet pressure
5. Approximate gas usage
When shipping product back to CONCOA for repair the, following steps should be followed:
1. Package the product sufficiently to prevent damage. If possible return product in its original
packing.
2. Include RMA number on the outside of the carton.
3. Ship prepaid.
4. Include a written decription of the problem you encountered with the product inside the package.
5. Include a statement of the gas service the product was used in.
6. Purge all equipment before shipping to protect the transporter and service personnel.
Purging is especially important if the equipment has been in hazardous or corrosive gas
service.
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Содержание 536 Series
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