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IP CAMERA QUICK START GUIDE

Can’t connect to camera on a web browser using a DDNS address:

•  Port forwarding not set up. Make sure the HTTP port (default: 80) and 

Control port (default: 30001)are forwarded on your router to the 

camera’s local IP address.

•  Multiple cameras using same port number to connect. Configure 

each camera to use different ports and port forward the new ports 

Can’t connect to camera video on a web browser:

•  If using IE, make sure to install ActiveX plug-in or Adobe Flash Player. 

For more information, see “8.3 Internet Explorer® Setup”

•  If using a browser other than IE (e.g. Google Chrome, Apple Safari, 

Mozilla Firefox), make sure latest version of Adobe Flash Player is 

installed.

Video performs poorly on browser:

•  • Insufficient bandwidth available for high-quality stream1. Select 

stream 2 under Stream. Stream 2 provides a lower-resolution to 

conserve bandwidth and improve performance on low-bandwidth 

connections.

•  If using IE, click the message above the video area to use ActiveX 

plug-in instead of Flash Player. ActiveX may provide smoother video 

performance.

User account is locked:

•  User accounts are locked when the password has been incorrectly 

entered 3 times. To unlock the account, login to the camera web 

interface as admin. Click Privilege Manager>User. Under User, select 

the locked user account and click Unlock to unlock the account.

TROUBLESHOOTING

Содержание CBP360-IP12M

Страница 1: ...IP CAMERA USER MANUAL CBP360 IP12M IP Fisheye Camera USER MANUAL...

Страница 2: ...age occur shutdown the power source unplug and contact your service provider 5 Do not install the camera under unstable lighting conditions Severe lighting change or flicker can cause the camera to wo...

Страница 3: ...cks X2 X1 RJ45 Coupler Allen Key X1 INSTALLATION Installation Procedure 1 Take out the camera keep the dome cover down rotate and remove the cover shown in Figure 1 1 2 Use the Allen key in the access...

Страница 4: ...tons align with the wall surface 3 Drill a thread hole with a diameter of 30mm in the centre of the positioning labelling to route the multi head cable 4 Aim the four through holes of the installation...

Страница 5: ...IP CAMERA QUICK START GUIDE DIMENSIONS...

Страница 6: ...level and connect your power supply into the power port on the camera Connect the RJ45 connector to your network switch If you are using PoE Switch Power over Ethernet Please Remove the power supply...

Страница 7: ...iguration 2 Finding the camera s IP address Using NVMS 1 Install NVMS from the CD Now Double click the NVMS icon on the Desktop The log in screen appears 2 Under User Name and Password enter the defau...

Страница 8: ...Under Password enter the password for the camera default admin Click Continue 6 The camera appears under the camera IP address Click and drag the camera to the display grid to open it Camera User Ent...

Страница 9: ...nabled disabled using NVMS Check the NVMS manual for details 1 Click Start Computer Network The camera s IP address appears under Network infrastructure Double click to open the camera Enter Camera Us...

Страница 10: ...r details 1 Open Safari browser and click the Bookmarks button 2 Click Bonjour The camera s IP address appears in the Bonjour Devices list 3 Double click the camera to open it in Safari Bonjour Double...

Страница 11: ...IP CAMERA QUICK START GUIDE VIEWING ANGLES Full 360 view screen Full 360 3 camera PTZ view...

Страница 12: ...s not connected Camera is connected if you receive replies Connect the BNC test cable to the camera and the other end to a test monitor The monitor display shows the camera s IP address A default IP a...

Страница 13: ...g Google Chrome Apple Safari Mozilla Firefox make sure latest version of Adobe Flash Player is installed Video performs poorly on browser Insufficient bandwidth available for high quality stream1 Sel...

Страница 14: ...IP CAMERA QUICK START GUIDE NOTES...

Страница 15: ...IP CAMERA QUICK START GUIDE NOTES...

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