NetPerformer SDM-8400 Hardware Installation Guide
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Memotec Inc.
Memotec Standard Warranty Policy
This standard warranty policy sets out the sole obligation and liability of Memotec
and the customer’s exclusive remedies for claims based on defects in or failure of
any product sold (including software) by Memotec. This standard warranty policy
replaces all other warranties, expressed or implied with respect to Products sold
or services rendered by Memotec Inc. No representative is authorized to assume
for Memotec any other liability in connection with the sale of the Product.
IN NO EVENT SHALL MEMOTEC BE LIABLE, WHETHER IN CONTRACT OR IN
TORT OR ON ANY OTHER BASIS, FOR ANY DAMAGES SUSTAINED BY THE
DISTRIBUTOR/ BUSINESS PARTNER OR ANY OTHER PERSON (a “Cus-
tomer”) ARISING FROM OR RELATED TO LOSS OF USE, FAILURE OR INTER-
RUPTION IN OPERATION OF ANY PRODUCTS, OR DELAY IN MAINTENANCE
OR FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT OR SPECIAL DAMAGES
OR LIABILITIES, OR FOR LOSS OF REVENUE, LOSS OF BUSINESS OR
OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE
SALE, LEASE, MAINTENANCE, USE PERFORMANCE OR FAILURE OF A
PRODUCT.
Hardware Warranty
Memotec warrants that each new Product sold by Memotec will be free from
defective material and workmanship. Memotec agrees to remedy in accordance
with terms specified below any such defect which is disclosed under conditions of
normal installation, use and service. To exercise the warranty, the Customer must
deliver the product intact for examination, with all transportation charges prepaid,
to the facility designated by Memotec. Burden for all shipping costs back to
Memotec are the responsibility of the Customer.
Returns for repair will NOT be accepted without prior authorization from Memotec.
When a return is authorized, a Return Authorization number (RA number) is
assigned. The RA number must be written on the outside of each returning pack-
age. An RA number may be obtained by sending an e-mail (including a descrip-
tion of the problem) to
+1-514-738-4436.
The specific terms of the warranty are as follows:
1.The Standard Warranty Period commences on the date the title of property of
the Product is transferred to the customer, which is equal to the delivery date
of the Product as per the Incoterms 2010 applicable definition, as specified in
the Purchase Order.
2.The warranty applies to the Customer, provided however, that when a Distribu-
tor/Business Partner resells any Products, pursuant to its rights hereunder, the
said warranty shall apply to any end-users which purchase such Products
Содержание Memotec NetPerformer SDM-8400
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Страница 6: ...Memotec Inc...
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Страница 61: ...Memotec Inc A 1 A Appendix A Warranty Information This appendix explains the conditions of the product warranty...
Страница 65: ...B Memotec Inc B 1 Appendix B Compliance Information...
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