16
connecting a wire from the grounding of the cable to ground. Also make
sure computer grounding is good.
8.
Other issue:
Please go to our website for the latest software update.
Many problems may be fixed on the newer software version. You are
welcome to visit our website at http://www.comprousa.com/support
Contacting Compro Technical Support
If above doesn’t help, please check support FAQs (Frequently Asked
Questions) on our web site http://www.comprousa.com/support
You are welcome to download the latest software from our website as well.
Most problems may be solved on the updates. When contacting Compro for
technical support, please use the Compro support request form and provide as
much of the requested information as possible. Please write the details in order
to determine the problem. And also provide the product serial number (15
digits numbers) on the VideoMate Vista U2500F. Please use the form from
http://www.comprousa.com/support/form.htm.
We will get back to you as soon as possible.
P/N: 3GA0310434
