D-10
Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide
Compaq Confidential – Need to Know Required
Writer:
Jennifer Hayward
Project:
Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide
Comments:
Part Number:
236843-002
File Name:
j-appd Troubleshooting.doc
Last Saved On:
9/5/01 9:18 AM
Table D-4
Problems After Initial Startup
continued
Problem
Possible Cause
Possible Solution
SmartStart
fails during
installation.
Operating system has
not been selected.
1. Press
the
F9
key to run the ROM Based Setup Utility
(RBSU) when prompted.
2.
Select the primary operating system.
Refer to Chapter 5, “Server Configuration and Utilities,” or
the
Compaq ROM Based Setup Utility User Guide
for
complete instructions on the use of the setup utilities.
Error occurs during
installation.
Follow the error information provided. If it is necessary to
reinstall, first run the Compaq System Erase Utility.
Refer to the
Compaq Servers Troubleshooting Guide
.
CAUTION:
The Compaq System Erase Utility causes the loss of all configuration information,
as well as loss of existing data on all connected hard drives. Read “Compaq System Erase
Utility” and the associated cautionary statements in the
Compaq Servers Troubleshooting
Guide
before performing this operation.
Server
cannot load
operating
system.
Required operating
system step was missed.
Follow these steps:
1.
Note at which phase the operating system failed.
2.
Remove any loaded operating system components.
3.
Refer to your operating system documentation.
4. Reinitiate
installation
procedures.
continued