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Compaq d338 - Microtower Desktop PC, Руководство по управлению

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Desktop Management Guide

www.hp.com

5

Desktop Management Guide

❏

System deployment

❏

Personality migrations

■

Help Desk and Problem Resolution

❏

Managing help desk tickets

❏

Remote troubleshooting

❏

Remote problem resolution

❏

Client disaster recovery

■

Software and Operations Management

❏

Ongoing desktop management

❏

HP system SW deployment

❏

Application self-healing

On selected desktop and notebook models, an Altiris management 
agent is included as part of the factory loaded image. This agent 
enables communication with the Altiris Development Solution which 
can be used to complete new hardware deployment or personality 
migration to a new OS using easy-to-follow wizards. Altiris solutions 
provide easy-to-use software distribution capabilities. When used in 
conjunction with System Software Manager, or the HP Client 
Manager, administrators can also update ROM BIOS and device 
driver software from a central console.

For more information, visit

 http://www.hp.com/go/easydeploy

.

Altiris PC Transplant Pro

Altiris PC Transplant Pro offers painless PC migration by preserving 
old settings, preferences, and data and migrating them to the new 
environment quickly and easily. Upgrades take minutes rather than 
hours or days, and the desktop looks and works just as the users 
expect.

For more information and details on how to download a 
fully-functional 30-day evaluation version, visit 

http://h18000.www1.hp.com/im/prodinfo.html#deploy

.

Содержание d338 - Microtower Desktop PC

Страница 1: ...Guide Business Desktops Document Part Number 312947 002 September 2003 This guide provides definitions and instructions for using security and Intelligent Manageability features that are preinstalled...

Страница 2: ...hout warranty of any kind including but not limited to the implied warranties of merchantability and fitness for a particular purpose and is subject to change without notice The warranties for HP prod...

Страница 3: ...OM Flash 7 Remote ROM Flash 7 HPQFlash 8 FailSafe Boot Block ROM 8 Replicating the Setup 10 Dual State Power Button 19 World Wide Web Site 20 Building Blocks and Partners 20 Asset Tracking and Securit...

Страница 4: ...www hp com Desktop Management Guide Contents Fingerprint Identification Technology 48 Fault Notification and Recovery 48 Drive Protection System 48 Surge Tolerant Power Supply 49 Thermal Sensor 49 Ind...

Страница 5: ...sktops workstations and notebook PCs HP works closely with leading management software solution providers in the industry to ensure compatibility between Intelligent Manageability and these products I...

Страница 6: ...einstalled software image Using software deployment tools such as Altiris Deployment Solution to replace the preinstalled software with a customized software image Using a disk cloning process to copy...

Страница 7: ...motely updating the system BIOS in flash ROM Remote ROM Flash on page 7 Configuring the system BIOS settings To initiate Remote System Installation press F12 when the F12 Network Service Boot message...

Страница 8: ...nventory for asset management PC health check monitoring and diagnostics Proactive notification of changes in the hardware environment Web accessible reporting of business critical details such as mac...

Страница 9: ...lity migration to a new OS using easy to follow wizards Altiris solutions provide easy to use software distribution capabilities When used in conjunction with System Software Manager or the HP Client...

Страница 10: ...tware changes to most commercial computers and servers up to 60 days in advance Send you e mail containing Customer Bulletins Customer Advisories Customer Notes Security Bulletins and Driver alerts fo...

Страница 11: ...r allows the system administrator to set the setup password on one or more PCs simultaneously For more information visit http h18000 www1 hp com im ssmwp html Remote ROM Flash Remote ROM Flash allows...

Страница 12: ...dation check the FailSafe Boot Block ROM provides enough support to start the system from a ROMPaq diskette which will program the system ROM with a valid image When the bootblock detects an invalid s...

Страница 13: ...sed by the Boot Block ROM when a PS 2 keyboard is attached to the computer and explains the meaning and action associated with each combination Keyboard Light Combinations Used by Boot Block ROM FailS...

Страница 14: ...ion to copy Turn on or restart the computer If you are in Windows click Start Shut Down Restart the Computer 2 Press the F10 key as soon as the monitor light turns green Press Enter to bypass the titl...

Страница 15: ...bootable diskette use the method for copying to a single computer instead see Copying to Single Computer on page 10 1 Create a bootable diskette or USB flash media device See Bootable Diskette on page...

Страница 16: ...create an autoexec bat file containing the following command repset exe 8 Turn off the computer to be configured Insert the configuration diskette or USB flash media device and turn the computer on T...

Страница 17: ...se a bootable diskette must be used To create a bootable USB flash media device you must have One of the following systems Compaq Evo D510 Ultra slim Desktop Compaq Evo D510 Convertible Minitower Smal...

Страница 18: ...y the drives in the system The Drive Key will be the drive that closely matches the size of one of the drives listed It will usually be the last drive in the list Note the letter of the drive Drive Ke...

Страница 19: ...ch time whether you want to proceed Enter y each time FORMAT will format the Drive Key add the system files and ask for a Volume Label 11 Press Enter for no label or enter one if desired 12 Copy any f...

Страница 20: ...620c N800c or N1000c Notebooks Compaq Presario 1500 or 2800 Notebooks Depending on the individual BIOS future systems may also support booting to a USB flash media device CAUTION If you are using a co...

Страница 21: ...mark it active Exit FDISK by pressing the Esc key 8 If the system did not automatically restart when exiting FDISK press Ctrl Alt Del to reboot to the DOS diskette 9 At the A prompt type FORMAT C S a...

Страница 22: ...computer and it can be changed in the Computer Setup F10 Utility If you have used a DOS version from Windows 9x you may see a brief Windows logo screen If you do not want this screen add a zero length...

Страница 23: ...utton then select Settings Control Panel Power Options In Windows XP Professional and Home Edition left click on the Start Button then select Control Panel Performance and Maintenance Power Options 2...

Страница 24: ...included with the computer you must install corresponding device drivers and utilities to ensure that all features are supported and functioning properly HP has made the task of locating accessing eva...

Страница 25: ...r and the Smart Cover Lock available on select models help to prevent unauthorized access to the internal components of the personal computer By disabling parallel serial or USB ports or by disabling...

Страница 26: ...ntil the password is entered This can apply to both initial system startup and restarts From the Computer Setup F10 Utilities menu Setup Password Prevents reconfiguration of the computer use of the Co...

Страница 27: ...curity May prevent unintentional or malicious changes to the Master Boot Record of the current bootable disk and provides a means of recovering the last known good MBR From the Computer Setup F10 Util...

Страница 28: ...cure the computer to a fixed object to prevent theft Install a cable lock to secure the computer to a fixed object Security Loop Provision Inhibits access to the interior of the computer to prevent un...

Страница 29: ...to know the power on password even if one has been established Establishing a Setup Password Using Computer Setup If the system is equipped with an embedded security device refer to Embedded Security...

Страница 30: ...een Press Enter to bypass the title screen if necessary If you do not press the F10 key at the appropriate time you must turn the computer off then on again and press the F10 key again to access the u...

Страница 31: ...tart the Computer 2 Press the F10 key as soon as the monitor light turns green If you do not press the F10 key at the appropriate time you must turn the computer off then on again and press the F10 ke...

Страница 32: ...sword a slash or alternate delimiter character the new password another slash or alternate delimiter character and the new password again as shown current password new password new password Type caref...

Страница 33: ...rs for information about the alternate delimiter characters The power on password and setup password may also be changed using the Security options in Computer Setup National Keyboard Delimiter Charac...

Страница 34: ...ProtectTools uses four passwords F10 Setup to enter Computer Setup F10 Utility and enable disable ProtectTools Take Ownership to be set and used by a system administrator who will authorize users and...

Страница 35: ...mputer without ProtectTools Key capabilities of ProtectTools Embedded Security include Platform authentication Protected storage Data integrity CAUTION Safeguard the passwords Encrypted data cannot be...

Страница 36: ...en instructed to do so in the procedure to recover encrypted data see Recovering Encrypted Data on page 35 7 Use the left or right arrow key to move to File Use the up or down arrow key to move to Sav...

Страница 37: ...e The data cannot be recovered without the key The data still cannot be accessed without the Basic User password Store this diskette in a safe place 7 Click Save to accept the location and the default...

Страница 38: ...rograms HP ProtectTools Embedded Security Tools User Initialization Wizard If you are using Windows 2000 click Start Programs HP ProtectTools Embedded Security Tools User Initialization Wizard 2 Click...

Страница 39: ...ot press the F10 key at the appropriate time you must turn the computer off then on again and press the F10 key again to access the utility 3 Type the Setup password then press Enter 4 Use the up or d...

Страница 40: ...press F10 to confirm 10 Restart the computer 11 Press the F10 key as soon as the monitor light turns green If you do not press the F10 key at the appropriate time you must turn the computer off then...

Страница 41: ...o not accept the default file name Type a new file name to avoid replacing the original file 22 Click Save then click Next 23 Type and confirm an Emergency Recovery Token password then click Next 24 I...

Страница 42: ...l Users Application Data Infineon TPM Software RecoveryArchive SPEmRecArchive xml 35 Click Next 36 Click the machine to be restored and click Next 37 Click Next to confirm the settings 38 If the wizar...

Страница 43: ...implemented as an extension to Computer Setup It is only available when DriveLock capable hard drives are detected DriveLock is intended for HP customers for whom data security is the paramount conce...

Страница 44: ...to keep it disabled If a locked hard drive is present POST will require a password to unlock the device If a power on password is set and it matches the device s user password POST will not prompt the...

Страница 45: ...Access to Computer Setup and DriveLock can be restricted through the Setup password By specifying a Setup password and not giving it to end users system administrators are able to restrict users from...

Страница 46: ...the computer off then on again and press the F10 key again to access the utility 3 Select Security then Smart Cover and follow the instructions on the screen 4 Before exiting click File Save Changes...

Страница 47: ...then on again and press the F10 key again to access the utility 3 Select Security then select Smart Cover and the Locked option 4 Before exiting click File Save Changes and Exit Unlocking the Smart C...

Страница 48: ...failure such as processor or power supply Forgotten password CAUTION The Smart Cover FailSafe Key is a specialized tool available from HP Be prepared order this key before you need one at an authorize...

Страница 49: ...sary If you do not press the F10 key at the appropriate time you must turn the computer off then on again and press the F10 key again to access the utility 3 Select Security Master Boot Record Securit...

Страница 50: ...ster Boot Record Hard Drive has changed Press any key to enter Setup to configure MBR Security Upon entering Computer Setup you must Save the MBR of the current bootable disk or Disable the MBR Securi...

Страница 51: ...ity complete the following steps 1 Turn on or restart the computer If you are in Windows click Start Shut Down Restart the Computer 2 Press the F10 key as soon as the monitor light turns green Press E...

Страница 52: ...ert message containing a description of the fault and any recommended actions You can then view current system health by using the HP Client Manager If the computer is connected to a network managed b...

Страница 53: ...urge This power supply is rated to withstand a power surge of up to 2000 volts without incurring any system downtime or data loss Thermal Sensor The thermal sensor is a hardware and software feature t...

Страница 54: ...50 www hp com Desktop Management Guide Desktop Management Guide...

Страница 55: ...ng tools software 2 Computer Setup Utilities 10 configuring power button 19 controlling access to computer 21 cover lock security caution 42 cover lock smart 42 customizing software 2 D deleting passw...

Страница 56: ...nging 28 clearing 30 deleting 29 power on 26 ProtectTools 31 to 34 security 25 setup 25 27 PCN Proactive Change Notification 6 power button configuring 19 dual state 19 power supply surge tolerant 49...

Страница 57: ...ion and Recovery 48 integration 2 Master Boot Record Security 45 to 46 recovery 2 Remote ROM Flash 7 Remote System Installation 3 System Software Manager 6 updating multiple machines 6 SSM System Soft...

Страница 58: ...Index 4 www hp com Desktop Management Guide Index...

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