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4 Compaq ProLiant W2200 Appliance Server Maintenance and Service Guide

Ethernet loopback cable, part

number 1-6

events log

described 3-2
viewing 3-2

exclamation point symbol 2-2
expansion board

removing 2-24
removing from PCI riser board,

illustrated 2-24

replacing 2-24

expansion slot connectors

illustrated 4-3
location 4-2, 4-3
PCI riser board assembly 4-3

F

factory default, restoring 3-3
fan 1 connector, location 4-4
fan 1, removing, illustrated 2-33
fan 2 connector, location 4-4
fan 3 connector, location 4-4
fan 4 connector, location 4-4
fan 5 connector, location 4-4
fan 5, removing, illustrated 2-34
fans

location 2-32
part number 1-5
system 2-32

fans 1, 2, and 3

removing 2-33
replacing 2-33

fans 4 and 5

removing 2-34
replacing 2-34

front panel LEDs 4-8

G

grounding

caution viii
ESD 2-1

grounding plug, warning viii
guidelines

ATA hard drive, installing 2-15
SCSI hard drives,

installing 2-15

H

hard drive tray

part number 1-3
removing from chassis,

illustrated 2-17

hard drive tray, part number See

also miscellaneous hardware kit

hard drives

guidelines, caution 2-18
overview 2-15
removing from hard drive tray,

illustrated 2-18

hardware kit, miscellaneous, part

number 1-3

hazard

symbol 2-2
warning 2-2

hazardous energy circuits

symbol 2-2

hazardous energy levels,

warning viii

health LEDs 4-9
heatsink plastic cover, caution 2-37
heatsink, part number See processor
help

additional sources ix
Compaq authorized resellers,

telephone numbers ix

Compaq website ix
technical support telephone

numbers ix

high-voltage cables, part number 1-6
hot surface

symbol 2-2
warning 2-2, 2-4, 2-36

http

//www.compaq.com ix

humidity range

CD-ROM drive

specifications 5-5

NICs specification 5-10
power supply specifications 5-3
SCSI controller module

specifications 5-7

system unit specifications 5-2

I

IDE CD-ROM drive See CD-ROM

drive

identification numbers 2-16
IEC power cord, part number 1-6

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Содержание 222863-001 - TaskSmart W2200 Model 10

Страница 1: ...TaskSmart W2200 Appliance Server Maintenance and Service Guide First Edition April 2001 Part Number 230922 001 Spare Part Number 237503 001 Compaq Computer Corporation...

Страница 2: ...tioned herein may be trademarks of their respective companies Compaq shall not be liable for technical or editorial errors or omissions contained herein The information in this document is provided as...

Страница 3: ...ck Warnings 2 3 Unloading the Rack from the Pallet 2 3 Handling Components in the Rack 2 3 Rack Stability 2 3 Server Warnings and Precautions 2 4 Powering Down the Server 2 4 Access Panel 2 6 Memory M...

Страница 4: ...e Management Cable Model 30 2 31 System Fans 2 32 Fans 1 2 and 3 2 33 Fans 4 and 5 2 34 Power Supply 2 35 Processor 2 36 Battery 2 38 System Board 2 41 Chapter 3 Diagnostic Tools Diagnostic Tools Util...

Страница 5: ...ofile IDE CD ROM Drive 5 5 Controller Modules 5 6 Ultra ATA 100 Controller Module Model 10 5 6 Single Channel Wide Ultra2 SCSI Controller Module Models 20 and 30 5 7 Hard Drives 5 8 ATA Hard Drive Mod...

Страница 6: ......

Страница 7: ...that failure to follow directions in the warning could result in bodily harm or loss of life CAUTION Text set off in this manner indicates that failure to follow directions could result in damage to e...

Страница 8: ...ug The grounding plug is an important safety feature Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times CAUTION To properly ventilate your system you...

Страница 9: ...a Compaq Integrated Management Display IMD an integrated 16 x 4 character display mounted on the front of the server This display provides easy to use menu driven access to server information includi...

Страница 10: ...Parts Catalog This chapter provides the illustrated parts breakdown for the Compaq TaskSmart W2200 appliance server The corresponding tables in this chapter provide names and ordering numbers for all...

Страница 11: ...1 2 Compaq TaskSmart W2200 Appliance Server Maintenance and Service Guide Mechanical Parts Exploded View 3b 2 5 4b 3d 1 4c Figure 1 1 Mechanical parts exploded view...

Страница 12: ...erver access panel is not replaceable separately for the TaskSmart W2200 appliance 3 Plastics kit a PCI board guide b Bezel c Bezel screws d Shipping ejector key e UID switch button 235429 001 4 Misce...

Страница 13: ...Compaq TaskSmart W2200 Appliance Server Maintenance and Service Guide System Components Exploded View 18 13 12 7 7 7 10 11 17 6 7 7 8 14 16 6 9 20 23 15 22 19 3a Figure 1 2 System components exploded...

Страница 14: ...ne 207726 001 12 System board 232390 001 13 Single Channel Wide Ultra2 SCSI controller module and support posts SCSI models only 207724 001 14 Ultra ATA 100 controller module with support posts ATA mo...

Страница 15: ...embly cable b ATA hard drive cable 207731 001 25 Two device terminated SCSI cable Ultra3 207730 001 26 Ethernet loopback cable 317465 001 Miscellaneous 27 Rack mounting kit fixed rack rails 173845 001...

Страница 16: ...ounding techniques are required to prevent damage To prevent electrostatic discharge ESD damage observe the following precautions Transport products in static safe containers such as conductive tubes...

Страница 17: ...enclosure This symbol on an RJ 45 receptacle indicates a network interface connection WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug telephone or telecommuni...

Страница 18: ...ARNING To reduce the risk of personal injury or damage to the equipment Always load the heaviest item first and load the rack from the bottom up This method makes the rack bottom heavy and helps preve...

Страница 19: ...ect all power cords from the server WARNING To reduce the risk of injury from electric shock disconnect all power cords to completely remove power from the system WARNING To reduce the risk of persona...

Страница 20: ...formation refer to the Compaq TaskSmart W2200 Appliance Server Administration Guide To power down the server after shutting down through the GUI 1 Press the server Power On Off switch to power down th...

Страница 21: ...improper cooling and possible thermal damage To remove the access panel 1 Power down the server See Powering Down the Server earlier in this chapter 2 Press and hold down the locking latches 3 Slide...

Страница 22: ...ry modules DIMMs installed into four sockets on the system board NOTE Populate the DIMM sockets in sequential order starting with DIMM socket 1 1 2 3 4 Figure 2 2 Identifying DIMM sockets on the syste...

Страница 23: ...cket when the latches are released CAUTION Remove DIMMs carefully to avoid bumping the controller module on the system board The module connector pins can be damaged if the module is suddenly moved 4...

Страница 24: ...DIMM socket latches if they are not already opened 3 Align the key slot in the bottom edge of the DIMM with the tab in the expansion socket CAUTION The system does not recognize improperly aligned or...

Страница 25: ...N Always install the shipping ejector key in its storage location inside the chassis before shipping the server Failure to do so can result in damage to the CD ROM diskette drive assembly To remove th...

Страница 26: ...se the CD ROM diskette drive assembly ejection feature frequently leave the key in the ejector port for easy access as shown in Figure 2 6 Otherwise store the shipping ejector key for future use Figur...

Страница 27: ...pping Ejector Key earlier in this chapter 3 Insert the shipping ejector key approximately 1 25 cm 0 5 in into the CD ROM diskette drive assembly ejector port on the lower right corner of the server fr...

Страница 28: ...lier in this chapter 2 Remove the access panel See Access Panel earlier in this chapter 3 If necessary remove the CD ROM diskette drive assembly See CD ROM Diskette Drive Assembly earlier in this chap...

Страница 29: ...bezel out and away from the chassis CAUTION Avoid damaging the light pipes on the user interface board when removing the bezel 1 2 2 Figure 2 9 Removing the bezel from the chassis To replace the bezel...

Страница 30: ...de by default NOTE Refer to the documentation that shipped with your hard drive to determine how to set the jumpers on your ATA hard drive to Cable Select mode if they are not already set in Cable Sel...

Страница 31: ...Hard drives installed in the TaskSmart W2200 appliance server are labeled as Device 0 and Device 1 in Figure 2 10 for clarification IMPORTANT Always populate hard drive bays starting with the lowest...

Страница 32: ...drive s See Two Device Terminated SCSI Cable Models 20 and 30 or ATA Cable later in this chapter 4 Disconnect the hard drive power cable from the hard drive s 5 Remove the hard drive and hard drive tr...

Страница 33: ...iew Guidelines for Hard Drives earlier in this chapter to ensure proper jumper settings and hard drive configuration CAUTION When connecting the power cable to your hard drives ensure that the connect...

Страница 34: ...e board Tilting the board causes the connector pins to bend 3 Remove the ATA controller module by pinching the tops of the support posts and then carefully lifting the ATA controller module from the s...

Страница 35: ...ith equal pressure on the board Tilting the board causes the connector pins to bend 3 Remove the SCSI controller module by pinching the tops of the support posts and then carefully lifting the SCSI co...

Страница 36: ...kette drive assembly See CD ROM Diskette Drive Assembly earlier in this chapter 5 Disconnect the CD ROM diskette drive assembly cable from the CD ROM diskette drive assembly backplane See CD ROM Diske...

Страница 37: ...y earlier in this chapter 4 Remove the CD ROM diskette drive assembly See CD ROM Diskette Drive Assembly earlier in this chapter 5 Remove the CD ROM diskette drive assembly backplane See CD ROM Disket...

Страница 38: ...his chapter 3 Disconnect any cables connecting an existing expansion board to the system board 4 Loosen the PCI riser board thumbscrew 5 Lift and remove the assembly from the server chassis 2 1 Figure...

Страница 39: ...nd may damage the board 2 Remove the access panel See Access Panel earlier in this chapter 3 Disconnect all cables from the expansion board 4 Remove the PCI riser board assembly See PCI Riser Board As...

Страница 40: ...nel earlier in this chapter 3 Remove the PCI riser board assembly See PCI Riser Board Assembly earlier in this chapter 4 Remove the expansion board See Expansion Board earlier in this chapter 5 Press...

Страница 41: ...Remove the PCI riser board assembly See PCI Riser Board Assembly earlier in this chapter WARNING To reduce the risk of personal injury from hot surfaces allow the internal system components to cool be...

Страница 42: ...he chassis 7 Raise the locking end of the center wall from the chassis making sure that the center wall alignment tab clears the alignment tab slot IMPORTANT Retain the fan spacers for use with replac...

Страница 43: ...t Cable Model 30 ATA Cable Model 10 To remove the ATA cable 1 Power down the server See Powering Down the Server earlier in this chapter 2 Remove the access panel See Access Panel earlier in this chap...

Страница 44: ...assembly See PCI Riser Board Assembly earlier in this chapter 4 Remove the center wall See Center Wall earlier in this chapter CAUTION To avoid hardware damage to the board cable or system board use...

Страница 45: ...this chapter 3 Remove the PCI riser board assembly See PCI Riser Board Assembly earlier in this chapter 4 Remove the center wall See Center Wall earlier in this chapter 5 Disconnect the CD ROM disket...

Страница 46: ...PCI Riser Board Assembly earlier in this chapter 4 Remove the center wall See Center Wall earlier in this chapter 5 Disconnect the Remote Insight Lights Out Edition board remote management cable from...

Страница 47: ...chassis and two fans are located in the power supply unit IMPORTANT A Fan 6 Error indicates an error from either one of the power supply fans When this error occurs you must replace the entire power...

Страница 48: ...rd assembly See PCI Riser Board Assembly earlier in this chapter 4 Remove the center wall See Center Wall earlier in this chapter 5 Disconnect the fan cable from the system board 6 Remove the two Phil...

Страница 49: ...move the access panel See Access Panel earlier in this chapter 3 Disconnect the fan cable from the fan connector on the system board 4 Remove the two Phillips head screws that secure the fan in the ch...

Страница 50: ...iser Board Assembly earlier in this chapter 4 Remove the center wall See Center Wall earlier in this chapter 5 Disconnect the hard drive power cables from the hard drives 6 Disconnect the power supply...

Страница 51: ...ove the access panel See Access Panel earlier in this chapter 3 Locate the processor on the system board Figure 2 31 Locating the processor center wall removed for clarity WARNING To reduce the risk o...

Страница 52: ...interface material off of the processor carefully to avoid damaging the processor Store the processor in a static free environment after removing it from the server CAUTION Remove the plastic cover to...

Страница 53: ...sonal injury Do not attempt to recharge Do not expose to temperatures higher than 60 C 140 F Do not disassemble crush puncture short external contacts or dispose of in fire or water Replace only with...

Страница 54: ...Server earlier in this chapter 2 Remove the access panel See Access Panel earlier in this chapter 3 Locate the battery on the system board Figure 2 33 Locating the battery 4 If necessary remove the P...

Страница 55: ...the battery up and out of the battery holder Figure 2 34 Removing the battery IMPORTANT Do not bend the retaining clip during battery replacement For proper operation the clip must maintain a position...

Страница 56: ...rlier in this chapter 7 Disconnect the fan 4 and fan 5 cables See System Fans earlier in this chapter 8 Disconnect the power supply from the system board See Power Supply earlier in this chapter 9 Dis...

Страница 57: ...cure the system board to the chassis 14 Slide the system board 1 5 cm 0 5 in toward the front of the chassis ensuring that the board unseats from all the alignment keys and then lift the board up and...

Страница 58: ...Chapter 3 Diagnostic Tools This chapter provides an overview of the software and firmware diagnostic tools available for the Compaq TaskSmart W2200 appliance server...

Страница 59: ...o the Compaq Servers Troubleshooting Guide Diagnostic software is located on the Compaq website for easy download and diskette creation Compaq Inspect utility A utility that provides a report detailin...

Страница 60: ...ble ROMPaq TM utility A utility that upgrades the current system ROM Diagnostic software is located on the Compaq website for easy download and diskette creation Run this utility from the ROMPaq diske...

Страница 61: ...ions of connectors switches and LEDs on various parts of the Compaq TaskSmart W2200 appliance server Connectors This section contains figures and tables showing connector locations on the front panel...

Страница 62: ...W2200 appliance server 2 4 3 6 5 7 1 8 9 10 Figure 4 1 Rear panel connectors Table 4 1 Rear Panel Connectors Item Description Power connector Expansion slot RJ 45 Fast Ethernet connector for NIC 2 Eth...

Страница 63: ...lot Connectors Figure 4 2 and Table 4 2 show expansion slot connectors on the PCI riser board assembly 1 2 Figure 4 2 Expansion slot connectors Table 4 2 Expansion Slot Connectors Item Description 64...

Страница 64: ...scription Fan 4 connector Remote Insight Lights Out Edition board connector Fan 5 connector Fan 1 connector Hard drive controller module SCSI or ATA Fan 2 connector ATA device 1 cable connector not su...

Страница 65: ...at is used for NMI events Refer to the labels on the inside of the appliance access panel or to the following subsections for the proper switch settings Figure 4 4 and Table 4 4 show the location of t...

Страница 66: ...onfiguring your appliance server Table 4 5 System Switch SW2 Settings Switch Position Function S1 Clear password S2 Clear CMOS S3 Factory default S4 Factory default Note On activates the function Syst...

Страница 67: ...itches and LEDs 4 7 LEDs This section contains figures and tables showing LED locations and descriptions both internal and external for the following components Front panel LEDs Rear panel LEDs Intern...

Страница 68: ...W2200 Appliance Server Maintenance and Service Guide Front Panel LEDs Front panel LEDs allow constant monitoring of basic system functions while the appliance server is operating 1 5 3 2 4 7 6 Figure...

Страница 69: ...ed Eth 1 link activity Green link Off no link Blinking activity Eth 0 link activity Green link Off no link Blinking activity System health Green good Amber degraded Red critical error Drive activity G...

Страница 70: ...LEDs that allow monitoring of network activity and appliance server identification 2 1 3 Figure 4 6 Rear panel LEDs Table 4 8 Rear Panel LEDs Item Description Status Eth 1 link activity On link Off no...

Страница 71: ...e during troubleshooting operations When the LED is illuminated adequate power is available to the system from the power supply If the LED is not illuminated either the power cord is not connected or...

Страница 72: ...D ROM Diskette Drive Assembly G Low Profile 1 44 MB Diskette Drive G Low Profile IDE CD ROM Drive Controller Modules G Ultra ATA 100 Controller Module Model 10 G Single Channel Wide Ultra2 SCSI Contro...

Страница 73: ...VAC to 200 VAC 200 VAC to 240 VAC Rated input frequency 50 Hz 60 Hz Rated input current 2 A 1 A 100 VAC to 120 VAC 200 VAC to 240 VAC Rated steady state power 151 W Maximum peak power 200 W for max du...

Страница 74: ...to 50 C 41 F to 122 F Nonoperating 40 C to 85 C 40 F to 185 F Relative humidity noncondensing Operating 5 to 95 Nonoperating 5 to 95 Dielectric voltage withstand Input to output 3 000 VAC minute Input...

Страница 75: ...ont panel Green Read write capacity per diskette high low density 1 44 MB 720 KB Drives supported 1 Drive height 1 52 cm 0 6 in Drive rotation 300 rpm Transfer rate bits sec high low 500 250 kilobytes...

Страница 76: ...ns Height 1 27 cm 0 5 in Width 13 11 cm 5 16 in Depth 13 00 cm 5 12 in Weight 340 g 11 98 oz Data transfer rate Sustained 150 KBps sustained 1X Burst 2100 to 4800 KBps Access times typical Full stroke...

Страница 77: ...C to 125 C 40 F to 257 F Relative humidity noncondensing Operating 10 to 90 Nonoperating 5 to 95 Simultaneous drive transfer channels 2 channels Transfer rate synchronous max 100 megabytes per second...

Страница 78: ...elative humidity noncondensing Operating 8 to 90 Nonoperating 5 to 95 Maximum drives supported Up to 15 per channel Logical drives supported 15 Simultaneous drive transfer channels 1 Data transfer met...

Страница 79: ...10 Specifications 20 GB Logical capacity 20 020 MB Height Third 2 54 cm 1 0 in Size 8 89 cm 3 5 in Interface ATA 100 16 bits Transfer rate synchronous max 100 MBps Single track 0 8 ms Average 7 5 ms...

Страница 80: ...18 2 GB Logical capacity 18 209 MB Height Third 2 54 cm 1 0 in Size 8 89 cm 3 5 in Interface Ultra3 SCSI Transfer rate synchronous maximum 160 MBps Single track 0 8 ms Average 7 5 ms Full stroke 16 0...

Страница 81: ...tions Item Description Operating speed 10 100 megabits per second Mbps Transfer rate PCI bus 133 MBps Data transfer method 32 bit PCI bus master Temperature range Operating 0 C to 55 C 32 F to 131 F N...

Страница 82: ...768 256 to 65K colors 1 280 x 1 024 256 colors Interfaces External power connector one keyboard mouse input output one video output one Ethernet network connection 10 100 Mbps External power adapter...

Страница 83: ...ous drive transfer channels 5 6 temperature range 5 6 transfer rate 5 6 ATA device 0 cable connector location 4 4 ATA device 1 cable connector location 4 4 ATA device number illustrated 2 16 ATA hard...

Страница 84: ...0 system configuration switch settings 4 6 system switch settings 4 6 thermal damage 2 12 thermal interface material 2 37 user interface board 2 14 ventilation clearances viii CD ROM drive activity LE...

Страница 85: ...tion 2 4 cords and cables spare parts list 1 6 country kit part number 1 6 D desktop stackable chassis kit part number 1 6 device numbers ATA 2 16 Diagnostics accessing 3 2 described 3 2 locating 3 2...

Страница 86: ...d drive installing 2 15 SCSI hard drives installing 2 15 H hard drive tray part number 1 3 removing from chassis illustrated 2 17 hard drive tray part number See also miscellaneous hardware kit hard d...

Страница 87: ...ernal 4 11 power supply removing 2 35 processor locating 2 36 removing 2 37 rear panel connectors 4 2 rear panel LEDs 4 10 Remote Insight Lights Out Edition board removing the remote management cable...

Страница 88: ...ze 5 3 speed 5 3 upgrade requirements 5 3 width 5 3 miscellaneous spare parts list 1 6 mouse connector location 4 2 N NICs network interface controllers specifications data transfer method 5 10 emissi...

Страница 89: ...number 1 5 removing 2 23 removing illustrated 2 23 replacing 2 23 PCI slot cover part number 1 3 See also miscellaneous hardware kit PDU bracket part number 1 3 See also miscellaneous hardware kit per...

Страница 90: ...also plastics kit power supply part number 1 3 See also miscellaneous hardware kit rear fan part number 1 3 See also miscellaneous hardware kit screws hard disk drive part number 1 3 See also miscella...

Страница 91: ...trated 1 4 system configuration switch SW3 location 4 5 switch settings caution 4 6 system fans locating illustrated 2 32 system health LEDs 4 9 system unit specifications depth 5 2 height 5 2 humidit...

Страница 92: ...front 4 9 rear 4 10 USB 1 connector location 4 2 USB 2 connector location 4 2 user interface board caution 2 14 part number 1 5 removing 2 22 removing illustrated 2 22 replacing 2 22 utilities ASR 3 3...

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