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Compac COM5 PT1, Руководство по обслуживанию, Страница: 22 / 44

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17. 

TRO
UBLESHO

OTIN

G 

Troubleshooting 

UPS Motherboard Connections 

Connector

 

Use

 

Wire Colours  Comment

 

Fan 1 

12V Out   

Red=12V 
Black=GND 

12V Supply to the Fan 1 

Heater 

12V Out 

Red=12V 
Black=GND 

12v supply to the Heater  

12v in  

Batterry In 

Red=12V  
Black =GND 

12V input from the battery  

16V IN 

Power In 

Red=12V  
Black=GND 

Power from the 16V power suppply  

12V/20A 
Out  

12-12 VDC 
converter 

Red=12V 
Black=GND 

12V out for the 12-12 VDC converter 

12V/20A 
Out  

12-24 VDC 
converter  

Red=12V 
Black=GND 

Output to the 24V step up converter  

24V OUT 

To VKP80III 
printer 

Red=12V 
Black=GND 

24V OUT to the Printer  

24V/10A IN 

Output 
from12-24 
VDC converter 

Yellow=12V 
Black=GND 

24V out from the 24V step up converter  

12V/2A IN 

Output 
from12-12 
VDC converter 

Yellow=12V 
Black=GND 

12V out from the 12-12 VDC converter 

12V/2A Out 

12V supply to 
the router  

Red=12V 
Black=GND 

Power supply to the router  

 

CAUTION 

Use the above table as a guide only as wire colours can change during production and after 

servicing. 

CAUTION 

Take care to observe correct polarity as there are components that can be permanently 

damaged if connected incorrectly. 

 

 
 

 

 
 

 
 

Содержание COM5 PT1

Страница 1: ...COM5 PT1 Service Manual Version No 1 0 1 Model COM5 PT1 Date 20th September 2021...

Страница 2: ...ac C5000 processor s performance Compac Industries Limited has no control over each installation s unique operating environment Hence Compac Industries Limited makes no representations or warranties c...

Страница 3: ...s at any time This publication describes the state of the product at the time of publication and may not reflect the product at all times in the past or in the future Manufactured By The Compac COM5 P...

Страница 4: ...on Author s Venuka Amarakoon Original Publication Date 20 September 2021 Authorised By Emily Sione File Name COM5 PT1 Service Manual v 1 0 1 Revision History Version Date Author s Revision Notes 1 0 0...

Страница 5: ...1 Printer 12 Electronic Module Removal 15 Power Supply Replacement 16 Troubleshooting 17 UPS Motherboard Connections 17 COMMS board connections 18 Din Rail connections 18 Power Loss 19 Battery 20 COMM...

Страница 6: ...r gloves whenever practicable while working inside the cabinet Site Safety Comply with all safe site regulations for the site you are working on and any additional instructions from the site manager W...

Страница 7: ...ted on the back of the electronic module The power supply steps down the 230 Volts AC to 16 volt DC to power the main electronic components Technicians should be able to safely operate and diagnose an...

Страница 8: ...ctronic components CAUTION When removing the battery take care not to short the positive terminal on the chassis of the COM5 PT1 Make sure the positive terminal is insulated before installing the batt...

Страница 9: ...appears to have been tampered with do not use the COM5 PT1 and contact the help desk immediately When refuelling at unmanned sites be aware of suspicious activity Report all security concerns to Help...

Страница 10: ...a forecourt controller that is capable of controlling Compac PEC Gilbarco and E mail protocol pumps Tank levels can be monitored with Veeder root Fafnir and Franklin tank gauges The COM5 PT1 is desig...

Страница 11: ...the user to take fuel After fuel has been taken and the pump nozzle hung up a receipt can be obtained by the customer by re inserting and removing their card This can be done up to 20 minutes after th...

Страница 12: ...price fuel groups hose and tank information Communicates to banks via a secure internet connection for credit card and EFTPOS authorisation Communicates to EFTPOS PIN pad and card reader Provides powe...

Страница 13: ...24V DC DC converter 12VDC DC Converter is at the back Custom VKP80III Receipt Printer SCR200 Secure Card Reader Lock Payment Express SKP200 PIN pad Pay wave BRF Magtek Card Reader Camlock 385W15VDC p...

Страница 14: ...rds Biever Novyc Secondary reader port SCR reader Printer out 12V 2A OUT for SCR reader 12V Fan1 12V Fan 2 12V Heater Control Relay output 12V IN 16V IN 12V 20A OUT to 12 12VDC converter 12V 20A OUT t...

Страница 15: ...s task weekly or more frequently if customers have trouble with the COM5 PT1 operation Card Reader Card reader should be swiped through with a cleaner card wet with cleaner fluid The card reader may n...

Страница 16: ...ose pliers side cutters pliers Hacksaw Stanley knife or similar sharp blade Felt tip pen or marker Glue Loctite 601 or similar Insulating tape and masking tape Spray bottle of water and detergent Rule...

Страница 17: ...nter Lift the paper roll and pull it off the paper roll holder Put a new roll into the paper roll holder Check the paper is feeding the correct way off the roll when facing the printer the end of the...

Страница 18: ...llowing technique Lift the plastic lid on the top of the printer Pick out any loose or jammed paper Check the receipt chute is clear and undamaged Lower the plastic lid Feed the paper back into the ma...

Страница 19: ...n of the paper roll support arm undo the retaining screws and remove Unplug the paper low sensor from the printer Replacement Fasten the old paper roll arm onto the new printer in the same position as...

Страница 20: ...PT1 to fold the electronic module forward or backward Pull down the top hinge to remove the electronic module from the OPT CAUTION Always take anti static precautions when working with electronic comp...

Страница 21: ...of the module NOTE The module is heavy Make sure it is well supported and no wires are pulled as you remove it Electronic Module Removal Turn off the mains switch and the Battery Isolation switch bef...

Страница 22: ...converter Red 12V Black GND Output to the 24V step up converter 24V OUT To VKP80III printer Red 12V Black GND 24V OUT to the Printer 24V 10A IN Output from12 24 VDC converter Yellow 12V Black GND 24V...

Страница 23: ...Comms Red Black COMPAC Comms R Red COMPAC Comms B Black Gilbarco G Orange Gilbarco G Green RS232 Tank Gauging Rx White Black RS232 Tank Gauging Tx Red Black RS232 Tank Gauging GND Green Black Tank pr...

Страница 24: ...wer to the unit is lost it will no longer allow transactions but the user will still be able to obtain a receipt that was generated before the power outage A receipt can be obtained for up to 20 minut...

Страница 25: ...less than 20 minutes during a power failure then the battery may need replacing The backup battery for the UPS is mounted inside the electronics chassis CAUTION Always take precautions with the expos...

Страница 26: ...ve leads from the battery Replace CAUTION Take care not to touch the exposed battery cables with the steel bracket CAUTION Ensure the Red lead connects to the red battery terminal marked Severe intern...

Страница 27: ...witch and the Battery Isolation switch Take note of their location and unplug the connections Undo the 2 hex nuts holding the COMMS board to the processor board Pull the COMMS board out to remove the...

Страница 28: ...equired Unplug the Ethernet cable from the COM5 Processor board Unscrew the four hex bolts from the board Pull the board off the UPS Motherboard to disconnect the processor board from the UPS motherbo...

Страница 29: ...ntil this has been done Removal Turn off the mains switch and the Battery Isolation switch Remove all the wires from the UPS motherboard terminals and disconnect all the connectors Remove the COMMS bo...

Страница 30: ...connectors are connected properly Repower the unit Contact the Help Desk and follow their instructions to re install site parameters Connections Layout Connector Use Wire Colours Comment Secondary rea...

Страница 31: ...o the current mA of the site protocol as required There are three current options RS232 and RS485 comms If RS232 or RS485 comms are being used use the table below to configure the switches and connect...

Страница 32: ...an be connected to J400 LEDs LED Colours Comment Pump Com s NZ Yellow Green Red Toggles Yellow Green Normal Red Comm s short Pump Com s Aus Green Red Toggles Red Green Normal ATG NZ Green Red Toggles...

Страница 33: ...the Pin pad to the door Gently remove the PIN pad Return the PIN pad to Compac Replace Anti tamper Protection A unit that has been disabled will display the message Secure Link Fail Terminal Locked N...

Страница 34: ...s holding the card reader to the door Gently remove the card reader Replace Anti tamper Protection A unit that has been disabled will display the message Secure Link Fail Terminal Locked NOTE The card...

Страница 35: ...100 000 hours in ideal conditions If the fan fails or becomes excessively noisy it should be replaced Filter Replacement Removal Replacement Unclip the fan connector or turn off the COM5 PT1 Unscrew...

Страница 36: ...AN Blinking Ethernet data transmission Off No Ethernet connection On Ethernet is connected VPN On VPN tunnel set up Off VPN tunnel not set up or VPN failure CELL On Cell connection is UP and now you h...

Страница 37: ...Power on Orange On Power on in recovery mode Red Slow flash Hardware error Network Green On Connected via WWAN Green Blinking Traffic via WWAN Green Slow flashing Connecting PDP Orange On Registered...

Страница 38: ...ted Line not connected Slow blinking 2 s Connection in progress 1st step adsl Fast blinking 0 5 s Connection in progress 2nd step password and IP Steady green Connected Brief flashing when traffic on...

Страница 39: ...ection Off Interface disable or enable as an access point Flashing every 4 s Interface enable not connected Blinking fast 0 5 s Connection in progress Steady green Connected Brief flashing when traffi...

Страница 40: ...n wrong side of paper Remove paper and re insert Faulty Printer Replace Printer Faulty Electronics module Replace the electronics module Paper low on internal PIN pad EFTPOS PIN pad displays Receipt u...

Страница 41: ...ensers has encountered an error Read the error message on the pump display to find out what is wrong System not ready on EFTPOS PIN pad Unable to Auth Block cards from Compac online Internet connectio...

Страница 42: ...ovider for information on internet service quality COM5 PT1 is beeping constantly and displays System Not Ready when card transaction is attempted Unit lost Mains power Low Battery Check the internal...

Страница 43: ...XTA Vodafone NZ FO MDM CMST4GXVN Spark NZ FO MDM CMST4GXXT 12V 24V DC DC converter F BA PWR 12S2410 12V 12V DC DC converter is on the back of the plate F BA PWR 40S1203 16VDC power supply module F BA...

Страница 44: ...DSCR200 Lock Payment Express SKP200 PIN pad FO BA PPAD ABFS Pay wave BRF Magtek Card Reader F BA CDRD MT TTL Camlock F KEYS 418HSL Fan F CU MXFAN KT Receipt Printer F BA PRT VKP80 Card Reader FO BA CD...

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