10.
SERVICING
Servicing
The COM5 PT1 is designed for trouble free operation if the following regular maintenance is
performed. Depending on the environmental conditions and usage of the site, maintenance may
be required more frequently than stated.
Regular Testing
For trouble free operation, the COM5 PT1 should be regularly tested by performing zero value
transactions with a known working card.
Swipe card and enter PIN number etc.
Lift pump nozzle and wait until the pump indicates that it is ready to dispense then return pump
nozzle without dispensing fuel.
Swipe card and check that a receipt prints out.
Perform this task weekly or more frequently if customers have trouble with the COM5 PT1
operation.
Card Reader
Card reader should be swiped through with a cleaner card wet with cleaner fluid. The card
reader may need to be cleaned daily on dirty, dusty, or wet sites.
PIN Pad
The PIN pad keys should be inspected and cleaned to keep the printing legible. A soft cloth
should be used. Do not use a cloth moistened with solvent or petrol as the keys may be
damaged.
Receipt Printer
Check for foreign matter in the receipt box. Any dust or dirt should be cleaned away with a clean
dry fine bristled brush. Perform this task weekly or more frequently in dusty or harsh
environments.
Ensure printer has sufficient paper. Remote sites should have a new roll installed at every visit.
If there is a local site contact, leave part rolls with them.