solution
PON
C1004W Installation Guide
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Symptom 3: “WiFi access to the unit is not available”
Step 1
Make sure DPoE provisioning has been finished normally by checking
out PON LED.
Step 2
Power cycle the unit to reboot.
Symptom 4: “DPoE Provisioning for the unit is not finished properly, i.e. the PON LED on
C1004W does not light up or blink”
Step 1
Connect to the console port or management port of the associated OLT.
Step 2
Execute the following CLIs to diagnosis the status of the C1004W.
CLI
Target action
show cable modem
To see if the unit is on-line
show cable modem
mac_address vervose
To retrieve the DDMI information which proves its
integrity
show cable modem cpe
To check out CPE information (e.g. IP address,
MAC address)
show epon onu
To see if the unit is on-line
show 10gpon olt ddmi
slot/port mac_address
To check out the strength of the RX signal from
C1004W
show slot
To check out the active status of PIM slot
show epon olt
To get the MAC address of 10G PIM card
show cable firmware
To get the cable firmware information (Xenu)
show logging cable
To see the DML log to find the reason why
provisioning hasn’t worked out right
show bundle
To see the DHCP server configuration whether it
works out properly
tcpdump interface
vlan4001
To look into the packets that flows through the
default bundle
Step 3
If the diagnosis result of step 2 says that C1004W has got any fault at
its uplink interface(i.e. Xenu), then reboot the uplink interface part of the
unit.
Use the CLI of ‘clear cable modem all reset’ to reboot the unit.
